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Hotel Posada el Zaguan

3.5 star property
San Cristóbal de las Casas hotel in De La Merced with free breakfast and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Posada el Zaguan

Lobby
Reception
Reception
Courtyard
Free daily full breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Guadalupe Victoria 65, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
  • Amber Museum of Chiapas
    6 min walk
  • Mesoamerican Museum of Jade
    7 min walk
  • Taqueria Lupita
    2 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Heating
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Twin

Habitacion Twin

Habitacion Twin

Highlights

Heating
Flat-screen TV
Separate bedroom
Portable fan
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

San Cristóbal de las Casas

Hotel Posada el Zaguan puts you in the heart of San Cristóbal de las Casas, within steps of Regional Costume Museum and La Merced Church. Highlights at this hotel include free daily breakfast. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a garden, tour/ticket assistance and luggage storage. Free full breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class De La Merced hotel include Amber Museum of Chiapas and Mesoamerican Museum of Jade.

What's nearby

  • Mesoamerican Museum of Jade - 7 min walk
  • Plaza 31 de Marzo - 7 min walk
  • San Cristóbal de las Casas Cathedral - 7 min walk
  • Santo Domingo Handicraft Market - 12 min walk
  • Ciudad Cuauhtemoc - 15 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive

Restaurants

  • ‪Claudia Santiz - ‬3 min walk
  • ‪Tamales Regionales - ‬5 min walk
  • ‪Buffalos Wings - ‬5 min walk
  • ‪Huarache Veloz - ‬6 min walk
  • ‪Pollo Puig - ‬5 min walk

About this property

Hotel Posada el Zaguan

San Cristóbal de las Casas hotel in De La Merced with free breakfast and 24-hour front desk
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Posada el Zaguan.

Smoking is allowed in designated areas at this 3.5-star San Cristóbal de las Casas hotel.

  • 5 guestrooms or units
  • Full breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
Hotel Posada el Zaguan offers 5 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 80 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: MXN 80 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property Registration Number 5550620602

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Posada el Zaguan Hotel
Collection O Hotel El Zaguan
Hotel Posada el Zaguan San Cristóbal de las Casas
Hotel Posada el Zaguan Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Posada el Zaguan?

Hotel Posada el Zaguan offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Posada el Zaguan serve breakfast?

Sure does, complimentary full brekkie is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Posada el Zaguan?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Posada el Zaguan?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Posada el Zaguan?

No, pets are not allowed.

Hotel Posada el Zaguan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Romelia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On my check-in the key that was given to me did not work. I had to go up & down three times in order to get a key that work. 03/26/2023 same thing I had to go four times. I asked the person at the front desk to ask someone to go with me to make sure it opens. He was given vives as no care in the world and was in no hurry to help.
Stayed 8 nights in Mar 2023

10/10 Excellent

Jesus, Playa del Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excellentw
Stayed 2 nights in Sep 2022

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion, limpio,comodo.
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel décoré avec soin, chambre douillette, personnel attentif et agréable, vrai petit déjeuner, terrasse à l'étage.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy limpio, céntrico, desayuno sencillo pero rico, su personal de lo más amable y servicial, lo único que no me gustó fue que el agua se acaba muy rápido
Stayed 4 nights in Dec 2023

10/10 Excellent

Gerson Alonso

Stayed 2 nights in Dec 2023

10/10 Excellent

Birgit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voll zufrieden.
Es hat mir hier gut gefallen. Rund um die Uhr war immer einer ansprechbar. Man hat alles möglich gemacht, die Wünsche zu erfüllen. Frühstück war klein, aber ausreichend und liebevoll zubereitet. Frühstücksraum ist leider nur über eine enge Wendeltreppe zu erreichen. Ich würde dieses Hotel wieder nehmen. Einen kleinen Kretik-Punkt gibt aber doch. Die Handtücher müssten mal komplett erneuert werden 10 min Fußweg ins Zentrum. Zum Bausbahnhof ca. 15-20 Minuten. Kann mit Gepäck anstrengend sein. San Cristóbal ist eine kleine überschaubare Stadt, aber der Verkehr ist verhältnismäßig sehr stark. Bürgersteige sind zum normalen Lauf eigentlich nicht geeignet, sehr schmal und teilweise auch sehr hoch.
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! Cute hotel with nice energy and nice rooms. Good complimentary breakfast too!
Stayed 2 nights in Apr 2023

10/10 Excellent

Xochitl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Lidia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece un lugar muy bonito y con excelente atención por parte de su personal.
Stayed 7 nights in Feb 2023

10/10 Excellent

AGUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL PERSONAL SE LLEVA LAS PALMAS, SON ESTUPENDOS.
Agradable lugar, son solo 5 habitaciones lo que te hace sentir como en casa … El desayuno es rico y variado y esta súper bien ubicado, caminando a pocos pasos estás cercas de la mayoría de los atractivos … En general, TODO muy bien, la relación calidad-precio es estupenda; pero lo que se lleva las palmas es LA ATENCIÓN DEL PERSONAL, súper amables y serviciales, muy en especial MARY; créanme que hacen todo lo posible por atenderte de lo mejor. Gracias por esta increíble estancia.
Fachada del hotel
Stayed 5 nights in Dec 2022

10/10 Excellent

Claudia

Stayed 2 nights in Dec 2022

10/10 Excellent

David Aguilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato de todos los empleados fue excelente, el desayuno increíble y el ambiente en general súper agradable y seguro
Stayed 2 nights in Oct 2022

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación. En general muy bonito y buena atencion.
Stayed 1 night in Dec 2021

10/10 Excellent

Julie

Stayed 2 nights in Oct 2021

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, hotel bonito y cómodo
Lo mejor del hotel es su servicio, personal muy amable. Como recomendación solamente pondría black out a la cortina porque si entra algo de luz por la mañana.
Stayed 2 nights in Feb 2021