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InterContinental Hayman Great Barrier Reef

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Hayman Great Barrier Reef

Exterior
Point of interest
Exterior
Meeting facility
Point of interest

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is AU$684
includes taxes & fees
9 Dec - 10 Dec

Explore the area

Map
Hayman Island, Whitsundays, QLD, 4801
  • Blue Pearl Bay
    37 min walk
  • Hayman Island Reef
  • Whitsunday Lookout
  • Hayman Island, QLD (HIS-Hayman Island Heliport)
    11 min walk

Room options

View all photos for Suite, 2 Bedrooms, Ocean View (Pool)

Suite, 2 Bedrooms, Ocean View (Pool) | View from room

Suite, 2 Bedrooms, Ocean View (Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, Lagoon View (Lagoon Ocean View)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Single Beds, Lagoon View (Lagoon Ocean View)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Lagoon View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Single Beds, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hayman)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom (Hayman)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 92 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Pool Access

Suite, 1 Bedroom, Pool Access

Suite, 1 Bedroom, Pool Access

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Family Suite, 1 Single Bed (Lagoon)

Premium bedding, down duvets, pillow-top beds, minibar

Family Suite, 1 Single Bed (Lagoon)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 144 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 190 sq m
  • Ocean view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Beach Access)

Premium Room, 1 King Bed, Accessible Bathtub (Beach Access)

Premium Room, 1 King Bed, Accessible Bathtub (Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Hayman)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms (Hayman)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 160 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Accessible Bathtub

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • 650 sq m
  • Ocean view
  • Sleeps 8
  • 1 Single Bed

View all photos for Room, 3 Bedrooms (Hayman Beach)

Room, 3 Bedrooms (Hayman Beach)

Room, 3 Bedrooms (Hayman Beach)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • 400 sq m
  • Ocean view
  • Sleeps 6
  • 1 Single Bed

View all photos for Villa, 1 King Bed, Beachfront (Pool)

Villa, 1 King Bed, Beachfront (Pool)

Villa, 1 King Bed, Beachfront (Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Pavilion)

Suite, 1 Bedroom, Beachfront (Pavilion)

Suite, 1 Bedroom, Beachfront (Pavilion)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Lagoon View (Lagoon Ocean View)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Lagoon View (Lagoon Ocean View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 38 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

About the area

Whitsundays

A luxury stay in Whitsundays awaits you at InterContinental Hayman Great Barrier Reef. You'll be within steps of Hayman Island Reef and within a short 5-minute stroll of Coral Sea. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, Pacific, serves local cuisine and is open for breakfast and dinner. Bar 50 is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and marina. 205248 square feet (19068 square metres) of event facilities include 15 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a steam room. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights near this 5-property class Whitsundays hotel include Whitsunday Lookout and Cook Lookout.

What's nearby

  • Boathaven Beach - 11 min drive - 6.7 km
  • Airlie Beach Lagoon - 12 min drive - 6.8 km

Restaurants

  • Azure Breakfast
  • Beach Pavillon

About this property

InterContinental Hayman Great Barrier Reef

Luxury hotel on the beach, with 2 outdoor swimming pools
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At InterContinental Hayman Great Barrier Reef, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre.

This 5-star Whitsundays hotel is smoke free.

  • 182 guestrooms or units
  • 4 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 205248 sq ft of conference space
  • 19068 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Hayman Great Barrier Reef offers 182 air-conditioned accommodations, which are accessible via exterior corridors, and features iPads and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Whitsundays hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amici Trattoria
  • Aqua
  • BamBam
  • Bar 50
  • Pacific

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference centre (205,248 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • In a national park
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPad
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.9 per cent for credit card payments
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 150.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 220 per person (one-way)
  • Airport shuttle fee per child: AUD 110 (one-way), (from 5 to 16 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Great Barrier Reef Hotel
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Great Barrier Reef Whitsundays
InterContinental Hayman Great Barrier Reef Hotel Whitsundays

Frequently asked questions

What is the cancellation policy at InterContinental Hayman Great Barrier Reef?

InterContinental Hayman Great Barrier Reef offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Hayman Great Barrier Reef?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Hayman Great Barrier Reef on 9 Dec 2024 start from AU$683.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to InterContinental Hayman Great Barrier Reef?

The closest beach to InterContinental Hayman Great Barrier Reef is Whitehaven Beach (28.1 km).

Is there a spa on site at InterContinental Hayman Great Barrier Reef?

Yep, there is an onsite spa at InterContinental Hayman Great Barrier Reef. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does InterContinental Hayman Great Barrier Reef have a pool?

InterContinental Hayman Great Barrier Reef has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at InterContinental Hayman Great Barrier Reef?

InterContinental Hayman Great Barrier Reef features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes InterContinental Hayman Great Barrier Reef a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Hayman Great Barrier Reef.

Is InterContinental Hayman Great Barrier Reef family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that InterContinental Hayman Great Barrier Reef is a hit with families.

Does InterContinental Hayman Great Barrier Reef serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at InterContinental Hayman Great Barrier Reef?

No, but there's an airport shuttle that runs from 9:00 AM - 5:00 PM on request for a fee.

Is there a bar or restaurant at InterContinental Hayman Great Barrier Reef?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Hayman Great Barrier Reef?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Hayman Great Barrier Reef?

No, only service animals are allowed.

InterContinental Hayman Great Barrier Reef Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 122 reviews" "
Rating 8 - Good. 33 out of 122 reviews" "
Rating 6 - Okay. 10 out of 122 reviews" "
Rating 4 - Poor. 8 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CANT WAIT TO VISIT OTHER SITES
Stayed 4 nights in Jul 2024

8/10 Good

Pasquale Lino

Travelled with partner
Liked: Staff & service
Great property but it needs modernisation and uplift. Three restaurants only. Good quality. No business centre No entertainment to speak of except for same singer with sams repertoire. Needs Newspapers and greater selection of books. Cleaning of rooms and toilets needs improvement.
Stayed 7 nights in Jul 2024

10/10 Excellent

emma

Stayed 7 nights in Jun 2024

10/10 Excellent

Rebekah

Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting is fabulous, outlook fantastic, food incredible. All restaurant venues quality of food was excellent. Majority of staff were excellent, (Atama a standout). Staff need senior management in all areas as some staff were standing around talking more than serving. (Especially at the main pool area). This is not the young kids fault but lack of investment by upper management to supply and enforce high hospitality standards
Stayed 4 nights in May 2024

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service, amenities
Amazing spot however the hotel did not meet our standard of a 5 star hotel. Bed was uncomfortable, air conditioning didn’t work one night, there was a tray of of cigarettes in the outdoor shower, upon arrival we had to wait 1.5 hours for our room with no access to our baggage. All staff were 5 star and their service was amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jarryd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Sven

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Its more like a 3 star than a 5 star hotel. A lot of missing to be on a premium level - this starts with unregulary housekeeping, limited trained staff, high prices vs less performance, et cetera
Stayed 4 nights in Apr 2024

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with everything perfectly, will be back for sure.
Stayed 4 nights in Mar 2024

6/10 Okay

Hoda

Travelled with family
Liked: Cleanliness, property conditions & facilities
We won't go back.
Stayed 5 nights in Mar 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to relax and recharge. Plenty to do if you want to. We enjoyed our whole experience and would visit again. Thank you to all the staff and all that you do.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gerald R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, facilities and staff. Paradise.
Stayed 6 nights in Feb 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

Nima

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location, poor service quality, very commercial experience. Overall not recommended
Stayed 2 nights in Feb 2024

4/10 Poor

Daniel Anjos dos

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We are very disappointed !! The curtains from the room was fell apart.. took 2 days to get fixed!! Room service need to be requested after all day out side !! Last night the air conditioning stopped working around 9pm .. and the hotel didn’t come over to fixed!! Today we went to reception for checkout and the reception knew about .!! Why they didn’t change the room ? That’s supposed to be 5 star hotel ..
Stayed 4 nights in Feb 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hayman Island is back in a big way!
Stayed 4 nights in Jan 2024

6/10 Okay

Shirley

Liked: Staff & service
Amazing location but place needs some TLC …the staff were amazing .. the food was ok the Italian place was terrible food !!
Stayed 5 nights in Jan 2024

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money, go to the Maldives.
Room was great, staff were nice, but some were very undertrained and unprofessional, but food was awful, and drinks were very slow, I won't be going there again. If I am going to pay an absolute fortune to go to this island, I would expect amazing food and drinks to flow. I also think it's an absolute rip off to charge so much for the boat to and from Hamilton to Hayman. It should be free or at least a reasonable cost.
Stayed 5 nights in Dec 2023

8/10 Good

kanwar kishen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Dec 2023

8/10 Good

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ganzorig

Stayed 3 nights in Dec 2023

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great , for a five star resort service at dinner was below average . Had to ask multiple times for our drinks and no one serving us . Very average
Stayed 1 night in Dec 2023

10/10 Excellent

Sherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely beautiful. The ocean and the views were amazing and the pool was very nice. Breakfast was great. Dinners were expensive and selections were somewhat limited and the first night we were told all the restaurants were full on a Monday and they did not seem that busy. Room was beautiful. Long hike to blue pearl bay for snorkeling but once there, was nice. Nice gym. I would definitely nitely come back
Stayed 1 night in Nov 2023

8/10 Good

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel my wife and my daughter they really love it
Stayed 3 nights in Nov 2023