See all properties
Save

Condado Vanderbilt Hotel

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Photo gallery for Condado Vanderbilt Hotel

Beach/ocean view
Front of property - evening/night
Interior entrance
Terrace/patio
On the beach, white sand, beach cabanas, sun-loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
The current price is AU$994
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
1055 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪7 min walk‬
  • Condado Beach
    ‪8 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Ocean View, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Terrace, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Bedroom, Terrace, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View (Commodore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 271 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 1 King Bed (Heritage)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Heritage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 118 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 241 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms, City View (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Bedrooms, City View (Commodore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 118 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Ocean View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Oceanfront (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Multiple Beds, Oceanfront (Commodore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 118 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Ocean View (Biltmore)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Ocean View (Biltmore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 152 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

You may also like

Ad
Outdoor pool

Verdanza Hotel

Isla Verde
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
3.8 out of 5, Good, 2,043 reviews
The price is AU$342
includes taxes & fees
28 Apr - 29 Apr
Verdanza Hotel

About the area

San Juan

A luxury stay in the heart of San Juan awaits you at Condado Vanderbilt Hotel. Within just a 10-minute stroll, you'll find popular attractions like Casino del Mar at La Concha Resort and Condado Beach. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, 1919 Restaurant, serves Mediterranean cuisine and is open for dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and Turkish bath/hammam. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Cooked-to-order breakfast is available daily between 6 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 5-property class Condado hotel include Pan American Pier and Puerto Rico Convention Center.

What's nearby

  • Casino del Mar at La Concha Resort - 7 min walk - 0.6 km
  • Condado Beach - 8 min walk - 0.7 km
  • Pan American Pier - 4 min drive - 2.5 km
  • Puerto Rico Convention Center - 4 min drive - 2.8 km
  • Port of San Juan - 4 min drive - 3.1 km

Getting around

  • Domenech Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 21 min drive

Restaurants

  • ‪Stk - ‬2 min walk
  • ‪Serafina Restaurant - ‬3 min walk
  • ‪Tacos & Tequila - ‬3 min walk
  • ‪Semilla Kitchen and Bar - ‬3 min walk
  • ‪La Vergüenza Condado - ‬4 min walk

About this property

Condado Vanderbilt Hotel

Luxury hotel on the beach, with 4 outdoor pools
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Condado Vanderbilt Hotel, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a hot tub. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star San Juan hotel.

  • 316 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Built in 1919
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Condado Vanderbilt Hotel offers 316 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Spanish

Similar properties

View from property

San Juan Marriott Resort and Stellaris Casino

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 1,300 reviews
The price is AU$819
includes taxes & fees
27 Apr - 28 Apr
San Juan Marriott Resort and Stellaris Casino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: USD 35 to 50 for adults and USD 25 to 35 for children
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • 1919 Restaurant
  • Ola Ocean Front Bistro
  • Patron Tacos & Tequila

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 20 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 35 to 50 for adults and USD 25 to 35 for children
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel
Condado Vanderbilt San Juan
Condado Vanderbilt
Condado Vanderbilt Hotel Hotel
Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel Hotel San Juan

Frequently asked questions

What is the cancellation policy at Condado Vanderbilt Hotel?

Condado Vanderbilt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Condado Vanderbilt Hotel?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Condado Vanderbilt Hotel on 20 Apr 2025 start from AU$828.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Condado Vanderbilt Hotel?

Yep, Condado Vanderbilt Hotel has valet parking with in/out privileges for USD 30 per day.

Are there any beaches close to Condado Vanderbilt Hotel?

Yep, Condado Vanderbilt Hotel is a short 8-minute walk from Condado Beach. Fun beach activities include scuba diving, body boarding and parasailing. You can also find boat tours.

Is there a spa on site at Condado Vanderbilt Hotel?

Yep, there is an onsite spa at Condado Vanderbilt Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Condado Vanderbilt Hotel have a pool?

Condado Vanderbilt Hotel has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Condado Vanderbilt Hotel?

Condado Vanderbilt Hotel features 4 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Condado Vanderbilt Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Condado Vanderbilt Hotel.

Is Condado Vanderbilt Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Condado Vanderbilt Hotel is a hit with families.

Does Condado Vanderbilt Hotel serve breakfast?

Yep, cooked-to-order brekkie is served daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Condado Vanderbilt Hotel?

No, Condado Vanderbilt Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Condado Vanderbilt Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Condado Vanderbilt Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Condado Vanderbilt Hotel?

Dogs are welcome at Condado Vanderbilt Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

Condado Vanderbilt Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1211 out of 1646 reviews
Rating 8 - Good. 228 out of 1646 reviews
Rating 6 - Okay. 111 out of 1646 reviews
Rating 4 - Poor. 48 out of 1646 reviews
Rating 2 - Terrible. 48 out of 1646 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 6 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, luxurious hotel. Earned every one of their 5 stars. Staff was attentive and beautiful. The views of the ocean were stunning from our balcony. Look forward to staying again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahhhh....
I stayed here a little over 10 years ago, just after the property reopened and wondered what 10 years would have meant. The property is meticulously maintained, which, given the oceanfront location, is saying something. Very clean. Very high standard of service. Most often I'm somewhere that only refreshes the room after three nights - here it is every day plus a turn-down service. (They did miss one day, hence the one star downgrade.) Staff is pointedly friendly and efficient. We went to just be quiet and relax for a few days. We had a balcony room and were able to sit out and watch the water; could hear the ocean at night. Being oceanfront but not beachfront makes your experience of the water very private and very immediate. Walking distance to other good dining options and two walking minutes to the actual beach. Mission accomplished. We will come back.
Stayed 5 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refined experience and classic vibe, but property felt a little dated in certain ways. Small main pool and infinity pool open to families could get crowded. Beach area shared with La Concha resort was small with sporadic but helpful service. Pedestal sinks not practical for toiletry storage and no exhaust fan in bathroom made for rather aromatic shared experiences. Would have expected more of a wow factor if it was truly a 5-star resort.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Everything was beautiful and clean and the service was top notch (valet, bell boy, help desk, restaurant). The food at Ola was outstanding and I can’t wait to try the other restaurants. The one area for improvement would be to add more hooks in the bathroom to hang towels and a drying rack somewhere in the room for swimsuits.
Stayed 1 night in Dec 2024

8/10 Good

Alexis

Stayed 3 nights in Nov 2024

10/10 Excellent

Limo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing beautiful but so expensive
Stayed 4 nights in Dec 2024

10/10 Excellent

EBEN

Stayed 3 nights in Dec 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but nothing spectacular. Food and bev on site are very expensive.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at other 5-star hotels, but this hotel exceeded every expectation and probably the nicest hotel I have ever stayed in. Service was exceptional. Views were breathtaking and I highly recommend this hotel. You will not be sorry! I cannot wait to go back.
Stayed 5 nights in Dec 2024

2/10 Terrible

Justin

Stayed 1 night in Dec 2024

10/10 Excellent

JAGADISH, New Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers excellent views of the ocean, especially from the pools, which are stunning and well-maintained. The property is exceptionally clean, and the room service is prompt and efficient. Dining options on-site are diverse and convenient, making it easy to enjoy a great meal without leaving the hotel. Overall, it’s a fantastic choice for couples looking for a relaxing getaway. Highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel right on the beach. Don't miss it!
Stayed 4 nights in Dec 2024

10/10 Excellent

Vivian Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel ALL THE TIME, and this has to be by far, one of the best!! Excellent food! Excellent drinks! Late hours for the pool and hot tub!! A DEFINITE PLUS!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Dec 2024

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property clean.
Stayed 5 nights in Dec 2024

8/10 Good

Teresa, Bensalem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff was excellent. Breathtaking poolside view. What I did miss in the room was a mirror outside of the bathroom for someone else to get ready if the bathroom was in use. No microwave to heat up leftovers. No fan in the bathroom for after a shower.
Stayed 4 nights in Dec 2024

8/10 Good

Arash

Liked: Staff & service, property conditions & facilities
The property was fantastic, but the room balcony and bathroom could have been cleaner Sink area needed to be deep cleaned. Everything else was great!
Stayed 2 nights in Dec 2024

8/10 Good

Mariam, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful staff and areas around hotel. The pool can be a bit more cleaner and colder, there was warm water in the pool and daily and it didn’t seem dirty but was never clear. Access to the beach and the adult pool area was great to have. Staff was very attentive and helpful. I would love to return to this hotel and would recommend it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Carmen

Stayed 2 nights in Nov 2024