See all properties
Save

Courtyard by Marriott Isla Verde Beach Resort

4.0 star property
Family-friendly fun on the beach, with outdoor pool

Photo gallery for Courtyard by Marriott Isla Verde Beach Resort

On the beach, sun-loungers, beach umbrellas, beach towels
Banquet hall
Outdoor pool, pool loungers
Restaurant
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
The current price is AU$592
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
7012 Boca De Cangrejos Avenue, Carolina, 00979
  • Place, Pine Grove Beach
    ‪1 min walk‬
  • Place, Balneario de Carolina
    ‪4 min walk‬
  • Place, Isla Verde Beach
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Partial Ocean View (Balcony)

8.2 out of 10
Very good
(53 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Poolside)

Room, 2 Queen Beds, Pool View (Poolside) | Pool

Room, 2 Queen Beds, Pool View (Poolside)

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Oceanfront)

Room, 1 King Bed, Balcony (Oceanfront)

Room, 1 King Bed, Balcony (Oceanfront)

9.0 out of 10
Wonderful
(87 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(145 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony, Partial Ocean View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Transf Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Hearing Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Room, 1 King Bed with Sofa bed, Pool View | Pool

Room, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Oceanfront)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony (Oceanfront)

8.6 out of 10
Excellent
(41 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Sofa bed - double
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Beach nearby, white sand, beach umbrellas, beach towels

Hampton Inn & Suites San Juan

Isla Verde
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.5 out of 5, Wonderful, 2,177 reviews
The price is AU$369
includes taxes & fees
24 Dec - 25 Dec
Hampton Inn & Suites San Juan

About the area

Carolina

A family-friendly stay in Carolina awaits you at Courtyard by Marriott Isla Verde Beach Resort. Within just a 10-minute stroll, you'll find Pine Grove Beach and Balneario de Carolina. Highlights at this beachfront hotel include 2 bars/lounges, a casino and a restaurant. .The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Isla Verde hotel include Condado Beach and Pan American Pier.

What's nearby

  • Pine Grove Beach - 1 min walk - 0.2 km
  • Balneario de Carolina - 4 min walk - 0.4 km
  • Isla Verde Beach - 14 min walk - 1.3 km
  • Carolina Beach - 20 min walk - 1.7 km
  • Port of San Juan - 11 min drive - 12.7 km

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • ‪El Meson Sandwiches - ‬6 min drive
  • ‪Casa Cuba - ‬1 min drive
  • ‪Las Canarias - ‬7 min walk
  • ‪Metropol Restaurant - ‬9 min walk
  • ‪Denny's - ‬7 min walk

About this property

Courtyard by Marriott Isla Verde Beach Resort

Family-friendly fun on the beach, with outdoor pool
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Courtyard by Marriott Isla Verde Beach Resort such as an outdoor pool, a children's pool and complimentary bicycles.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a hot tub, a fitness centre and a garden. For a fee, parking is available.

This 4-star Carolina hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Conference rooms
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Courtyard by Marriott Isla Verde Beach Resort offers 188 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Outdoor pool, open 7:00 AM to 9:00 AM, pool cabanas (surcharge)
The Royal Sonesta San Juan
  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.5 out of 5, Wonderful, 2,210 reviews
The price is AU$831
includes taxes & fees
6 Jan - 7 Jan 2026
The Royal Sonesta San Juan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30.05 for adults and USD 16.67 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 314 slot machines
  • Beach volleyball
  • Casino
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Surfing/bodyboarding

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 12 May 2025 to 20 December 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30.05 for adults and from USD 16.67 for children
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Courtyard Isla Verde
Courtyard Isla Verde San Juan
Courtyard Marriott Isla Verde Hotel San Juan
Courtyard Marriott San Juan Isla Verde
Courtyard San Juan Isla Verde
Marriott Isla Verde San Juan
Marriott San Juan
Marriott San Juan Isla Verde
San Juan Courtyard Marriott Isla Verde
San Juan Marriott Isla Verde
Courtyard Marriott San Juan Isla Verde Hotel
Courtyard Marriott Isla Verde
Courtyard Marriott Isla Verde Hotel
Courtyard Marriott Isla Verde Beach Resort Carolina
Courtyard Marriott Isla Verde Beach Resort
Courtyard Marriott Isla Verde Beach Carolina
Courtyard Marriott Isla Verde Beach
Courtyard by Marriott San Juan Isla Verde
Courtyard by Marriott Isla Verde Beach Resort Hotel
Courtyard by Marriott Isla Verde Beach Resort Carolina
Courtyard by Marriott Isla Verde Beach Resort Hotel Carolina

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Isla Verde Beach Resort?

Courtyard by Marriott Isla Verde Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Isla Verde Beach Resort?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Isla Verde Beach Resort on 18 Dec 2025 start from AU$516.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Isla Verde Beach Resort?

Yep, Courtyard by Marriott Isla Verde Beach Resort has a self car park with in/out privileges for USD 25 per day. A self car park is also available, for a fee.

Are there any beaches close to Courtyard by Marriott Isla Verde Beach Resort?

Yep, Courtyard by Marriott Isla Verde Beach Resort is a short 14-minute walk from Isla Verde Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Does Courtyard by Marriott Isla Verde Beach Resort have a pool?

Yep, and guests love it! Courtyard by Marriott Isla Verde Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Courtyard by Marriott Isla Verde Beach Resort?

Courtyard by Marriott Isla Verde Beach Resort features an outdoor pool, 1 hot tub and 2 bars.

What makes Courtyard by Marriott Isla Verde Beach Resort a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Isla Verde Beach Resort.

Is Courtyard by Marriott Isla Verde Beach Resort family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Courtyard by Marriott Isla Verde Beach Resort is a hit with families.

Does Courtyard by Marriott Isla Verde Beach Resort serve breakfast?

Yep, buffet breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Isla Verde Beach Resort?

No, Courtyard by Marriott Isla Verde Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Isla Verde Beach Resort?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott Isla Verde Beach Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Courtyard by Marriott Isla Verde Beach Resort?

No, only service animals are allowed.

Courtyard by Marriott Isla Verde Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1165 out of 1903 reviews
Rating 8 - Good. 409 out of 1903 reviews
Rating 6 - Okay. 180 out of 1903 reviews
Rating 4 - Poor. 72 out of 1903 reviews
Rating 2 - Terrible. 77 out of 1903 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GILBERT, Doral

Travelled with group
Liked: Amenities
Good job
Stayed 2 nights in Sep 2025

2/10 Terrible

Nolan, Orlando

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not recomendent not room clean smell bad
Stayed 5 nights in Sep 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Resort is right on the beach with lounge chairs. Definitely the right place to stay in Isla Verde. Love it!
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are pleasant and the property was very clean even while under construction.
Stayed 3 nights in Sep 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and overall was in a good location being relatively close to a lot of restaurants and the mall. The property was under construction but it didn’t really cause any disturbance. The staff were kind, attentive, and helpful. The food at the hotel was good.
Stayed 6 nights in Aug 2025

8/10 Good

Juan

Stayed 4 nights in Aug 2025

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to PR and our stay was everything we needed it to be. Right on the beach and pool 24 hrs! Also the restaurant was great! We took Lyft wherever we went at a inexpensive price!
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge and Front Desk were very helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmine

Stayed 4 nights in Aug 2025

10/10 Excellent

Jaime

Stayed 3 nights in Sep 2025

4/10 Poor

Terra

Travelled with family
Disliked: Amenities, property conditions & facilities
I stuck in a corner room with construction being done all around me. It was hot and smelled like dog pee
Stayed 4 nights in Aug 2025

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities
Fun
Stayed 1 night in Sep 2025

10/10 Excellent

Branko

Travelled with group
Liked: Cleanliness, amenities
Great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Jesenia

Stayed 5 nights in Sep 2025

8/10 Good

Pedro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and housekeeper was very helpful. Unfortunately, they were under construction so it was a bit uncomfortable getting around. But overall
Stayed 3 nights in Aug 2025

6/10 Okay

JAIME ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive breakfast With tip US$33 seems too much
Stayed 2 nights in Sep 2025

8/10 Good

Merlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They are doing construction but not really noticable. I do have to say the smell once you get off the elevators in each floor is very bad. The smell does not reach into the room but it is awful as you walk to the room. The room is okay. The set up for the AC is very bad. The AC is located under coffee and fridge unit. So the air gets trapped. When I looked under to lower the AC temp it was very very dusty and a bit moldy (its really a poor design). Some of the furniture had a bit of wear and tear. The bathroom was a good size again a bit dated. The pool and beach area is nice and quiet. However to get service you have to scan a QR code. I miss and prefer the days of staff walking around to take orders. It seems this QR code misses the mark for service. Would like to a moment to mention three staff members that were very helpful: Ana, Gustavo and Jose. The food was good, the lobby space despite renovations was nice.
Stayed 5 nights in Aug 2025

2/10 Terrible

Kerry

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures did not look like how the hotel looks. The lobby is beautiful but everything else is a mess.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is excellent. The only thing is that they never mentioned that renovations were going on. They could have more dining options so you don’t have to leave the premises. Other than that everything is great.
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2025

8/10 Good

Krista Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Area around the resort was dangerous so we did not venture far from the location. We did go to one nearby luxury mall. Be sure to upgrade your Uber for any trip.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was amazing , hotel , the staff . Great place
Stayed 3 nights in Aug 2025

10/10 Excellent

Frances, Farmingville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and the staff was friendly and helpful. The property amenities were great. The property was under construction but didn't cause any inconvenience.
Stayed 3 nights in Jul 2025