Courtyard by Marriott Isla Verde Beach Resort

4.0 star property
Ocean-view hotel with a swim-up bar, near Isla Verde Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Isla Verde Beach Resort

On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool loungers
Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront
In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 Bedroom, Non Smoking | Beach/ocean view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
7012 Boca De Cangrejos Avenue, Carolina, 00979
  • Pine Grove Beach
    6 min walk
  • Balneario de Carolina
    9 min walk
  • Isla Verde Beach
    12 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    1 min walk

Room options

Room, 2 Queen Beds, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Pool View (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Pool View (Poolside)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, Partial Ocean View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
Hairdryer
  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Partial Ocean View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Carolina

A family-friendly stay in Carolina awaits you at Courtyard by Marriott Isla Verde Beach Resort. Within a 20-minute stroll, you'll find popular places like Isla Verde Beach and Carolina Beach. Highlights at this beachfront hotel include a casino, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Isla Verde hotel include Condado Beach and Pan American Pier.

What's nearby

  • Pine Grove Beach - 6 min walk - 0.6 km
  • Balneario de Carolina - 9 min walk - 0.8 km
  • Isla Verde Beach - 12 min walk - 1.1 km
  • Carolina Beach - 19 min walk - 1.7 km
  • Casino del Mar at La Concha Resort - 7 min drive - 7.9 km

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • ‪El Meson Sandwiches - ‬5 min drive
  • ‪Casa Cuba - ‬1 min drive
  • ‪Metropol - ‬1 min drive
  • ‪Las Canarias - ‬1 min drive
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min drive

About this property

Courtyard by Marriott Isla Verde Beach Resort

Ocean-view hotel with a swim-up bar, near Isla Verde Beach
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Courtyard by Marriott Isla Verde Beach Resort such as an outdoor pool, a children's pool and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a hot tub, a fitness centre and a garden. For a fee, parking is available.

This 4-star Carolina hotel is smoke free.

  • 1 building
  • 260 guestrooms or units
  • 12 levels
  • Conference rooms
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Courtyard by Marriott Isla Verde Beach Resort offers 260 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30.05 for adults and USD 16.67 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 3 October 2024 to 14 December 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30.05 for adults and from USD 16.67 for children
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Isla Verde
Courtyard Isla Verde San Juan
Courtyard Marriott Isla Verde Hotel San Juan
Courtyard Marriott San Juan Isla Verde
Courtyard San Juan Isla Verde
Marriott Isla Verde San Juan
Marriott San Juan
Marriott San Juan Isla Verde
San Juan Courtyard Marriott Isla Verde
San Juan Marriott Isla Verde
Courtyard Marriott San Juan Isla Verde Hotel
Courtyard Marriott Isla Verde
Courtyard Marriott Isla Verde Hotel
Courtyard Marriott Isla Verde Beach Resort Carolina
Courtyard Marriott Isla Verde Beach Resort
Courtyard Marriott Isla Verde Beach Carolina
Courtyard Marriott Isla Verde Beach
Courtyard by Marriott San Juan Isla Verde
Courtyard by Marriott Isla Verde Beach Resort Hotel
Courtyard by Marriott Isla Verde Beach Resort Carolina
Courtyard by Marriott Isla Verde Beach Resort Hotel Carolina

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Isla Verde Beach Resort?

Courtyard by Marriott Isla Verde Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Isla Verde Beach Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Isla Verde Beach Resort on 24 Nov 2024 start from AU$337.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Isla Verde Beach Resort?

Yep, Courtyard by Marriott Isla Verde Beach Resort has a self car park with in/out privileges for USD 25 per day.

Are there any beaches close to Courtyard by Marriott Isla Verde Beach Resort?

Yep, Courtyard by Marriott Isla Verde Beach Resort is a short 12-minute walk from Isla Verde Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Does Courtyard by Marriott Isla Verde Beach Resort have a pool?

Yep, and guests love it! Courtyard by Marriott Isla Verde Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Courtyard by Marriott Isla Verde Beach Resort a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Courtyard by Marriott Isla Verde Beach Resort.

Is Courtyard by Marriott Isla Verde Beach Resort family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Courtyard by Marriott Isla Verde Beach Resort is a hit with families.

Does Courtyard by Marriott Isla Verde Beach Resort serve breakfast?

Yep, buffet breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Isla Verde Beach Resort?

No, Courtyard by Marriott Isla Verde Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Isla Verde Beach Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott Isla Verde Beach Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Courtyard by Marriott Isla Verde Beach Resort?

No, only service animals are allowed.

Courtyard by Marriott Isla Verde Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 867 out of 1471 reviews" "
Rating 8 - Good. 333 out of 1471 reviews" "
Rating 6 - Okay. 144 out of 1471 reviews" "
Rating 4 - Poor. 64 out of 1471 reviews" "
Rating 2 - Terrible. 63 out of 1471 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Marie Marsha

Travelled with family
Disliked: Staff & service, property conditions & facilities
So, the hotel is undergoing construction, which is fine, but we would have preferred to know ahead of time. Additionally, the cost of everything is exorbitant at this location. The location is great, near the airport but it would’ve been a better choice to go to an all inclusive resort.
Stayed 3 nights in Aug 2024

10/10 Excellent

JUAN Jr, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLOSE TO THE AIRPORT.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right on the beach very beautiful
Stayed 4 nights in Jun 2024

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love perfect and I’m hard to please even won 400$ at the casino the baby crows don’t bother you
Stayed 3 nights in Aug 2024

8/10 Good

Yaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the resort, clean enough. There were a couple stains on one of the chairs, no big deal I just didn't sit in it. I felt safe and the staff was always attentive to my needs. The breakfast buffet comes out roughly to about $30.00 a plate, great if you eat a lot, not great if you just want a few things. Casino and two bars inside and outside are on the property. I sat beside the pool once but the beach is right there. Nice staff that will get you lounge chairs and umbrellas and numbered sign for your area if you forget. I had a room with a partial ocean view, but the view was great however, I was on the top rear of the kitchen where they keep about 10 hvac fans. I could barely hear the wave crashing because at least 2 of the fans would run 24 hours a day. If you get the partial view try to aim for at lowest the 5th floor, I was on the 3rd floor. Restaurants and bars are about a 10 minute walk but the humidity makes that a sweat challenge.
Stayed 3 nights in Aug 2024

8/10 Good

Alison M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a Good Time
Stayed 3 nights in Aug 2024

10/10 Excellent

Ileana, Lowell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and staff was excellent! The only draw back was that food took long to get when you ordered and the breakfast buffet was very pricey especially since we barely ate. Didn’t realize we had the “menu” option. Otherwise really nice experience.
Stayed 1 night in Aug 2024

8/10 Good

Obdulia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except that I had a bad experience with one of the waitress of the cafeteria. While my husband and I was waiting for my friends to have breakfast I was setting with my son and in-laws outside they all were having a buffet breakfast and I was just drinking my coffee and talking about my sons wedding when the waitress came to me and ask me to leave the table that I couldn't be there if I was not going to be ordering. I feel that it was not right because we were drinking the coffee that we had just bought inside and we were just waiting for our friends. Thank you
Stayed 10 nights in Jul 2024

8/10 Good

Candis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our AC went out on night 3. Had to be replaced late in the evening. The service at the restaurant wasn’t the greatest. We sat for 45 minutes before even being address by staff. The pool and beach area was nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here , property is nice , staff are friendly. I would definitely come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and Pool, bar on lobby
Stayed 4 nights in Jul 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maribel Benitez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Servicio
Stayed 4 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Property conditions & facilities
Disliked: Staff & service
Very nive staging We enjoined the palce and services.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my families number one choice of stay for years, when we visit San Juan!
Stayed 1 night in Aug 2024

6/10 Okay

Kamau

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was really nice it was our third time there. Just wasn't the same with the renovation going on. It was so unexpected and noisy
Stayed 4 nights in Aug 2024

10/10 Excellent

LEONEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the pool, the gym and the beach are all so close! Its a very nice hotel to stay, definitely recommend staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

D Skeet, Phila

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

charles, Schwenksville

Stayed 2 nights in Jul 2024

6/10 Okay

Jere

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was OK. It was under construction and we weren't told that before we booked. Certain things were not available. There was not any little store where you could purchase anything which would have been nice. Our AC broke one night and it was miserable, but when we told them in the morning the staff came immediately and fixed it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquelin

Travelled with family
Liked: Amenities
Excellent, no hassle, no issues familia go visit.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Eduardo

Stayed 4 nights in Aug 2024

10/10 Excellent

Christian harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Aug 2024

2/10 Terrible

Megan Kathleen

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Whole property under construction. No gift shop/snack shop like the website showed. They charge you for a daily resort fee that was not originally told. Charge you for parking. Loud construction sounds while in room. Couldnt get anyone to seat us at the restaurant. Stood at the host stand for over 20 minutes while all employees jysr kept walking past us.
Stayed 4 nights in Jul 2024