La Concha Renaissance San Juan Resort

4.0 star property
Stylish resort on the shore with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for La Concha Renaissance San Juan Resort

View from room
Exterior
Room, 1 King Bed
7 restaurants, breakfast, lunch, dinner served; sushi
37-inch LCD TV with cable channels, TV, iPod dock

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
The price is AU$586
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
1077 Ashford Ave Condado, San Juan, 00907
  • Casino del Mar at La Concha Resort
    3 min walk
  • Condado Beach
    12 min walk
  • Plaza del Mercado
    13 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    8 min drive

Room options

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Sofa bed - double
  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Sofa bed - double
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
  • 37.0 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View, Tower (Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, City View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Down duvet
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 37 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Ocean View, Tower (Ocean View, Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Separate bedroom
Premium bedding
Blackout curtains
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony, City View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Sofa bed - double
  • 53.9 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony, Oceanfront (Balcony, Ocean View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Sofa bed - double
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, City View (Corner, Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Juan

La Concha Renaissance San Juan Resort places you steps from Casino del Mar at La Concha Resort and within a 15-minute stroll of Condado Beach. Highlights at this beachfront resort include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Elemara can include massages, facials and body treatments along with aromatherapy and mani/pedis. Marena is open for lunch. With 2 beach bars and 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and nightclub. 30788 square feet (2860 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a 24-hour gym. Full breakfast is available daily between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of a bus station shuttle. .Attractions within a 30-minute walk of this 4-property class Condado resort include Distrito T-Mobile and Escambron Beach.

What's nearby

  • Casino del Mar at La Concha Resort - 3 min walk
  • Condado Beach - 12 min walk
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 5 min drive
  • Escambron Beach - 6 min drive

Getting around

  • Domenech Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 13 min drive

Restaurants

  • ‪Pannes - ‬1 min walk
  • ‪Serafina Restaurant - ‬2 min walk
  • ‪Semilla Kitchen and Bar - ‬2 min walk
  • ‪Christianson - ‬2 min walk
  • ‪La Vergüenza Condado - ‬2 min walk

About this property

La Concha Renaissance San Juan Resort

Stylish resort on the shore with 3 outdoor swimming pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At La Concha Renaissance San Juan Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco resort also offers a 24-hour fitness centre, a garden and a terrace. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 483 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • 30788 sq ft of conference space
  • 2860 sq. m of conference space
  • Built in 1958
  • Casino
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
La Concha Renaissance San Juan Resort offers 483 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Elemara has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Bus station shuttle (surcharge)
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 44 for adults and USD 20 for children
  • 2 beach bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Komakai
  • Marena
  • Solera
  • The Loft Beach Front

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 30,788 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 3 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 8 October 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Weight limit: 50 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 44 for adults and from USD 20 for children
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Concha Renaissance
Concha Renaissance Resort
Concha Renaissance San Juan
Concha Renaissance San Juan Resort
Concha Resort
Concha Resort San Juan
Renaissance San Juan
Renaissance San Juan Resort
San Juan Renaissance
La Concha Renaissance San Juan
La Concha Renaissance San Juan Resort Resort
La Concha Renaissance San Juan Resort San Juan
La Concha Renaissance San Juan Resort Resort San Juan

Frequently asked questions

What is the cancellation policy at La Concha Renaissance San Juan Resort?

La Concha Renaissance San Juan Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Concha Renaissance San Juan Resort?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at La Concha Renaissance San Juan Resort on 24 Nov 2024 start from AU$487.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Concha Renaissance San Juan Resort?

Yep, La Concha Renaissance San Juan Resort has a self car park with in/out privileges for USD 20 per day.

Are there any beaches close to La Concha Renaissance San Juan Resort?

Yep, La Concha Renaissance San Juan Resort is a short 12-minute walk from Condado Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at La Concha Renaissance San Juan Resort?

Yep, Elemara is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does La Concha Renaissance San Juan Resort have a pool?

Yep, and guests love it! La Concha Renaissance San Juan Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at La Concha Renaissance San Juan Resort?

La Concha Renaissance San Juan Resort features 2 beach bars, 3 outdoor pools and 2 hot tubs.

What makes La Concha Renaissance San Juan Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at La Concha Renaissance San Juan Resort.

Is La Concha Renaissance San Juan Resort family-friendly?

You bet! With amenities such as babysitting services and 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that La Concha Renaissance San Juan Resort is a hit with families.

Does La Concha Renaissance San Juan Resort serve breakfast?

Yep, full brekkie is on offer daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at La Concha Renaissance San Juan Resort?

No, La Concha Renaissance San Juan Resort does not offer an airport shuttle service.

Is there a bar or restaurant at La Concha Renaissance San Juan Resort?

Relax with a coldie at the 2 beach bars or 4 lounge bars, and grab a meal at La Concha Renaissance San Juan Resort's 7 restaurants. The property will be renovating its dining venue from October 8 2024 until January 31 2025 (completion date subject to change).

What time are check-in & check-out at La Concha Renaissance San Juan Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

La Concha Renaissance San Juan Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1258 out of 1906 reviews" "
Rating 8 - Good. 361 out of 1906 reviews" "
Rating 6 - Okay. 148 out of 1906 reviews" "
Rating 4 - Poor. 64 out of 1906 reviews" "
Rating 2 - Terrible. 75 out of 1906 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald Anthony Mediate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing friendly and helpful throughout this trip.
Stayed 4 nights in May 2024

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Andra Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at LaCocha! We love the convenience and location of the property. The pool is beautiful and offers dining & a bar as well. Our room was oceanfront but did not have a balcony. Area around resort has restaurants nearby within walking distance, bars and a few shops. LaConcha is just a 10 minute Uber or taxi ride to Old San Juan which is a favorite for us and a must while visiting Puerto Rico. Our room had daily cleaning service and bottled water as well. Another great stay! We will return again in the future.
Stayed 4 nights in Jul 2024

6/10 Okay

Natalia M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wasn’t worth the price paid. It’s a lovely space but construction from7am to 7pm. The channels would decide when they wanted to work on the tv and the bathroom while beautiful was too high to step in for my elderly mother and the water was just a trickle. Food in the restaurants are also overly priced when there are so many better and affordable places surrounding it. Don’t misunderstand I’m AWARE it’s a high end hotel but it didn’t feel like it with everything going on. Staff are wonderful though the pool area is divine. Loved our suite had a kitchenette. However as Puerto Ricans who come to PR often, the Stellaris Marriott is way better.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ahmad Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my son here for his 14th bday and he had a blast in and out of the resort. Love puerto rico always.
Stayed 2 nights in Jul 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria Leticia Arevalo

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and all the amenities are nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the drinks where overpriced.
Stayed 3 nights in Jul 2024

10/10 Excellent

David M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that they didn’t explain how they bracelet key worked in the elevator and the key didn’t work multiple but times
Stayed 3 nights in Jul 2024

8/10 Good

Blanca

Liked: Amenities
Location and the resort
Stayed 3 nights in Jul 2024

10/10 Excellent

Joslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and pool access
Stayed 4 nights in Jul 2024

10/10 Excellent

Kyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is just as pictured. The ocean view room is truly ocean view. Checkin was a breeze and we arrived early, but was able to leave our bags at the hotel. It has a really nice lobby for lounging and drinks along with good music. The casino is nice as well. There is a spa on the property. Many food places and stores that are within walkable distance. The beach was never crowded. I even checked out the night club one night and it was nice too. The room was ready on time and very clean. The bed slept nice. It is a very decent property and I highly recommend it. I would book again in a heartbeat.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yedialis, Miami

Stayed 3 nights in Jul 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Miguel A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia. El servicio fue excelente y las facilidades impecables.
Stayed 2 nights in Jul 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and staff are very nice & attentive. The pools are small and the adult pool was under extremely noisy construction that ruined our experience. We requested early check in & were unable to check into our room until exactly 4.00.
Stayed 4 nights in Jul 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinced
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I really like it the convenience of the location . The beach is rough. Staff super friendly and helpful. Highly recommended!
Stayed 5 nights in Jul 2024

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a nice place,I would go back. Seemed like a lot of action was happening at that particular hotel versus the rest of them which was good because if u didnt want to wonder off u really didnt have to. A Lil expensive tho but it was a resort so i expected it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
I would recommend to anyone this place is just wonderful
Stayed 4 nights in Jul 2024

2/10 Terrible

Kimberly, Upper Marlboro

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is stunning, food at restaurants associated with resort are great! Staff (front desk) was not so kind, nor accommodating or remorseful for giving my booked a month in advance, 4 night stay 7/24-7/28 plus my additional night stay 7/23-7/24, partial beach-view suite…to someone else they deemed more worthy, without notice! Giving me a $200 food voucher for food establishments that serve meals for two minimum @$45 a plate for breakfast to dinner and or lunch @ $100 a plate not including drinks or dessert is ridiculous. I feel they treated me a Gold Expedia and Marriott member, like we were not welcome, a lower class in their eyes. Since we get discounted prices for packages and or stays through a third party…some establishments feel they can give you a product you never purchased! When you travel thousands of miles with no other accommodation options, you are at their mercy! Speaking their native tongue in front of an English speaking guest is rude and that happed/is happening often at front desk and in all of their establishments I.e; Spa, restaurants etc. I was also charged almost $400 extra dollars for fees not listed during my bookings, It’s very unfortunate (we are still here btw) for me and my husband, being our third year wedding anniversary trip and giving us a room with city views vs our selected paid for partial beach view room is a big difference and a big deal for us. Beautiful resort not such a beautiful experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Linda, Columbus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and staff especially Felix was extremely helpful and friendly. The brunch was a little pricey but it was worth every penny. I enjoyed the fact that they had numerous spots for you to relax in and provided nice cold water for you. We’re looking forward to going back to LaConcha Renaissance Resort.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024