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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Bayside San Juan hotel in Old San Juan with a 24-hour health club
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Outdoor pool
Land view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • Gym
  • Breakfast available
The price is AU$530
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Pier 3
    ‪1 min walk‬
  • Pier 1
    ‪3 min walk‬
  • San Juan Ferry Dock
    ‪4 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Down duvet
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

View from room

Junior Suite, 1 Bedroom

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Down duvet
Hairdryer
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Suite, 1 Bedroom, Balcony, Bay View

Suite, 1 Bedroom, Balcony, Bay View

Highlights

Balcony
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Down duvet
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (View)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, City View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Down duvet
Sofa bed
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Sheraton Puerto Rico Resort & Casino

Pool
Spa
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (1012)
The price is AU$990
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Sheraton Puerto Rico Resort & Casino

About the area

San Juan

Hotel Rumbao, a Tribute Portfolio Hotel puts you in the heart of San Juan, within steps of Pier 3 and Teatro Tapia. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, KUEROS Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6973 square feet (648 square metres) of event facilities include 7 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a hot tub. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a short walk of this 4-property class Old San Juan hotel include Pier 1 and Port of San Juan.

What's nearby

  • Pier 1 - 3 min walk
  • Port of San Juan - 4 min walk
  • Castillo San Felipe del Morro - 4 min drive
  • Pan American Pier - 7 min drive
  • Condado Beach - 10 min drive

Getting around

  • Roosevelt Station - 9 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Cayo Caribe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Café Cola'o - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside San Juan hotel in Old San Juan with a 24-hour health club
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool, a 24-hour health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6973 square feet (648 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 245 guestrooms or units
  • 9 levels
  • Conference rooms
  • 6973 sq ft of conference space
  • 648 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 15 per day)
  • Secured, covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour health club
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,973 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

What is the cancellation policy at Hotel Rumbao, a Tribute Portfolio Hotel?

Hotel Rumbao, a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on 3 Feb 2025 start from AU$473.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Rumbao, a Tribute Portfolio Hotel?

Yep, Hotel Rumbao, a Tribute Portfolio Hotel has a secured covered self car park with in/out privileges for USD 15.00 per day.

Are there any beaches close to Hotel Rumbao, a Tribute Portfolio Hotel?

The closest beach to Hotel Rumbao, a Tribute Portfolio Hotel is Condado Beach (3.2 km).

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Hotel Rumbao, a Tribute Portfolio Hotel has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Hotel Rumbao, a Tribute Portfolio Hotel?

Hotel Rumbao, a Tribute Portfolio Hotel features a 24-hour health club, an outdoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Rumbao, a Tribute Portfolio Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Rumbao, a Tribute Portfolio Hotel.

Does Hotel Rumbao, a Tribute Portfolio Hotel serve breakfast?

Yep, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Rumbao, a Tribute Portfolio Hotel?

No, Hotel Rumbao, a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Rumbao, a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 489 out of 709 reviews" "
Rating 8 - Good. 125 out of 709 reviews" "
Rating 6 - Okay. 48 out of 709 reviews" "
Rating 4 - Poor. 18 out of 709 reviews" "
Rating 2 - Terrible. 29 out of 709 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely place to stay as long as you do NOT get a room on the third floor or higher on the water side. The restaurant below is blaring LOUD merengue music from dawn to midnight and although we asked them to lower the volume or turn it up off twice, they did not do so. They said they would twice. It’s unbearable and we cannot sleep. We are Marriott executive status and we will be complaining to corporate regarding this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

cattrineia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 10 Star Best Hotel in San Juan 😍
The Hotel was amazing. It was very clean and the staff is friendly and very helpful. I will be going back real soon. When I'm in San Juan i am only staying here.
Stayed 1 night in Oct 2024

6/10 Okay

Elaine

Disliked: Amenities
I recently stayed at Rumbao Hotel, and while some aspects impressed, others fell short. Pros: •⁠ ⁠Delicious food •⁠ ⁠Clean and well-maintained pool Cons: •⁠ ⁠Slow service: We arrived at 7 pm for dinner but didn't eat until 9 pm. •⁠ ⁠Limited elevator access: Only one elevator worked, causing long wait times and safety concerns. •⁠ ⁠Not kid-friendly: Due to various reasons, I wouldn't recommend staying here with little children.

10/10 Excellent

Kizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Bradley, New Tripoli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near vibe with an old landmark hotel, big spiral staircase was cool. Restaurant was good as was the bartender. Would recommend the breakfast package, huge section of breakfast items and everything was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Kwesi

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great staff was friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Altagracia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall is a great hotel except the elevator needs upgrading and the hallway of room floors
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly personnel. Very clean areas and the restaurant pretty and food was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of the hotel is the staff. Sarah at the reception was especially helpful and friendly. Overall the hotel is quiet, clean, and has very nice amenities. The restaurant on the second floor had really good food and the drinks at the bar were fantastic! I recommend the Rum-Bao!
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and experience.
Stayed 2 nights in Oct 2024

2/10 Terrible

Felix, Pensacola

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful hotel. Clean and food in restaurant was delicious !
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. From the time we arrived everyone was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent prompt service
Stayed 1 night in Oct 2024

6/10 Okay

Tisa

Travelled with partner
Disliked: Cleanliness
While this property, has nice interior decor, and is conveniently located to the cruise ports and Old San Juan, be sure to triple check your room, as we were given a room with bloody sheets that was clearly dried and not washed. This was definitely a bio hazard issue.

10/10 Excellent

William

Stayed 1 night in Sep 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Property conditions & facilities
Amazing customer service and accessible to all the sites in Old San Juan.
Stayed 1 night in Oct 2024

10/10 Excellent

daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. It’s in a great location and the rooms are nice and clean with comfy beds.
Stayed 1 night in Oct 2024

4/10 Poor

Magy

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to cancel my stay, no refund at all.
Stayed 2 nights in Oct 2024