Sheraton Puerto Rico Resort & Casino (San Juan, PRI): Reviews & Deals from AU$536

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Bayside hotel with 4 restaurants and full-service spa

Where to?

Dates

March 2025

April 2025

Beach nearby, free beach shuttle, beach towels

Presidential Suite, 2 Bedrooms, Bay View | View from room

Overview
Rooms
Location
Policies

Excellent

Popular amenities

includes taxes & fees

27 Apr - 28 Apr

Explore the area

200 Convention Boulevard, San Juan, 00907

Distrito T-Mobile
‪3 min walk‬
Puerto Rico Convention Center
‪4 min walk‬
Pan American Pier
‪10 min walk‬
San Juan (SJU-Luis Munoz Marin Intl.)
‪16 min drive‬

Room options

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 4
2 Queen Beds

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed, Bay View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
Bay view
Sleeps 2
1 King Bed

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 2
1 King Bed

Superior Room, 2 Queen Beds, Bay View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
Bay view
Sleeps 4
2 Queen Beds

Traditional Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 2
1 King Bed

Traditional Room, 2 Queen Beds, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 4
2 Queen Beds

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 4
2 Queen Beds

Traditional Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 2
1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 2
1 King Bed

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Bay View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

63 sq m
Bay view
Sleeps 4
1 Double Bed

Suite, 1 Bedroom (View)

Highlights

Balcony

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

93 sq m
Bay view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Presidential Suite, 2 Bedrooms, Bay View

Highlights

Balcony or patio

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

210 sq m
Bay view
Sleeps 6
2 Double Beds

Deluxe Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

29 sq m
Bay view
Sleeps 2
1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Sofa bed

91 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

29 sq m
Bay view
Sleeps 4
2 Queen Beds

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 2
1 King Bed

Executive Suite, 1 Bedroom, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Sofa bed

63 sq m
City view
Sleeps 4
1 Double Bed

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

29 sq m
City view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

91 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the area

San Juan

A family-friendly stay in the heart of San Juan awaits you at Sheraton Puerto Rico Resort & Casino. You'll be within steps of Puerto Rico Convention Center and within a short 5-minute stroll of Distrito T-Mobile. Highlights at this hotel include 4 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Zen Spa Retreat can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Choices, is open for breakfast and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, kids' swimming pool and pool cabanas. 41463 square feet (3852 square metres) of event facilities include 11 meeting rooms and a conference centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free beach shuttle. .Places within a 15-minute walk of this 4-property class Santurce hotel include Coca-Cola Music Hall and Pan American Pier.

What's nearby

Distrito T-Mobile - 3 min walk - 0.3 km
Puerto Rico Convention Center - 4 min walk - 0.4 km
Pan American Pier - 10 min walk - 0.9 km
Port of San Juan - 3 min drive - 2.9 km
Escambron Beach - 5 min drive - 2.6 km

Getting around

Hato Rey Station - 5 min drive
San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

‪Choices Sheraton - ‬1 min walk
‪Medalla Arena - ‬5 min walk
‪Sazon Cocina Criolla - ‬4 min walk
‪La Central by Mario Pagan - ‬5 min walk
‪Pudge’s Pizza - ‬4 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Bayside hotel with 4 restaurants and full-service spa

Sheraton Puerto Rico Resort & Casino offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 41463 square feet (3852 square metres) and includes a conference centre. A casino, a children's pool, and spa services are also featured at the family-friendly Sheraton Puerto Rico Resort & Casino. Parking is available for a fee. A complete renovation of Sheraton Puerto Rico Resort & Casino was completed in March 2023.

This 4-star San Juan hotel is smoke free.

1 building

503 guestrooms or units

12 levels

4 dining venues

4 bars or lounges

41463 sq ft of conference space

3852 sq. m of conference space

Built in 2009

Casino

Towels for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Computer for guest use

Television in lobby

Bellhop

Lift

No smoking on site

Water dispenser

Coffee shop

Bar by the pool

Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include baths or showers, spring water baths, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Zen Spa Retreat has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

Similar properties

Pool
Hot tub
Breakfast included
Spa

includes taxes & fees

20 Apr - 21 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Parking on site (USD 20 per night)
Valet parking on site (USD 28 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 38 for adults and USD 12 to 19 for children
4 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar

Restaurants on site

Choices
Texas de Brazil
The Bay Pool Bar & Grille
The Cafe

Things to do

18 gaming tables
24-hour gym
448 slot machines
Casino (21,000 square foot of space)
Children's pool
Full-service spa
Outdoor pool
Sportsbook
TV in common areas

Family friendly

Children's games
Children's pool
Free cot
Laundry facilities
Mini-fridge
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

11 meeting rooms
Computer station
Conference centre (41,463 square foot of space)

Outdoors

Beach towels
Garden
On the bay
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open select days
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Spring water bathtub
Towels provided

Entertainment

55-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Mini-fridge

Air conditioning (climate-controlled)
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Mobile key entry
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 150 per accommodation, per stay, plus a deposit of USD 20 per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 70 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 40.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per night
Resort fee: USD 55 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness centre access
Fitness/yoga classes
In-room bottled water
In-room coffee
Phone calls
Pool access
Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 16.00 to 38.00 for adults and USD 12.00 to 19 for children
Self-parking fee: USD 20 per night
Valet parking fee: USD 28 per day (in/out privileges)
Pet deposit: USD 20 per night
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Puerto Rico Casino

Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel And Casino

Sheraton Puerto Rico Hotel San Juan

Sheraton Puerto Rico Hotel Casino San Juan

Sheraton Puerto Rico Hotel Casino

Sheraton Puerto Rico Casino San Juan

Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

What is the cancellation policy at Sheraton Puerto Rico Resort & Casino?

Sheraton Puerto Rico Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Puerto Rico Resort & Casino?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Sheraton Puerto Rico Resort & Casino on 27 Apr 2025 start from AU$448.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Puerto Rico Resort & Casino?

Yep, Sheraton Puerto Rico Resort & Casino has a self car park for USD 20 per night.

Are there any beaches close to Sheraton Puerto Rico Resort & Casino?

Yep, Sheraton Puerto Rico Resort & Casino is a short 17-minute walk from Condado Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Sheraton Puerto Rico Resort & Casino?

Yep, Zen Spa Retreat is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Sheraton Puerto Rico Resort & Casino have a pool?

Sheraton Puerto Rico Resort & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Sheraton Puerto Rico Resort & Casino?

Sheraton Puerto Rico Resort & Casino features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with spring water tubs, pillowtop beds and premium bedding.

What makes Sheraton Puerto Rico Resort & Casino a romantic place to stay?

Couples spa treatments and a bar, as well as spring water baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Puerto Rico Resort & Casino.

Is Sheraton Puerto Rico Resort & Casino family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Puerto Rico Resort & Casino is a hit with families.

Are there hot tubs in the rooms at Sheraton Puerto Rico Resort & Casino?

No, but there are spring water baths in the guestrooms.

Does Sheraton Puerto Rico Resort & Casino serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Puerto Rico Resort & Casino?

No, Sheraton Puerto Rico Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Puerto Rico Resort & Casino?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Puerto Rico Resort & Casino?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Sheraton Puerto Rico Resort & Casino Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Jusn

Travelled with family

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a blast

Stayed 4 nights in Dec 2024

8/10 Good

Alan, Wichita

27 Dec 2024

Liked: Cleanliness, staff & service, amenities

Over priced Older property Convenient location Nice staff

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

27 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it

Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco

26 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Migdalia

24 Dec 2024

Stayed 3 nights in Dec 2024

10/10 Excellent

Kandarp

24 Dec 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient to the convention center and the T-Mobile center. Great pool. Staff was great.

Stayed 4 nights in Dec 2024

10/10 Excellent

Paco

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Increíble!!! Highly recommended!

Stayed 6 nights in Dec 2024

10/10 Excellent

Justin

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My daughter and I had a wonderful stay!

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Located within 15 minutes of all the main attractions we were interested in exploring. Great sushi bar. Great staff

Stayed 3 nights in Dec 2024

10/10 Excellent

Gail

20 Dec 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Cara

20 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with family, Business traveller

20 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was wonderful and courteous. They have the best tasting local food menu for room service. Really convenient dinning option with The Metropol restaurant and Texas de Brazil in the facility. The Casino was a blast with live music. The T mobile District Center has more entertaining and dinning option a small walk from there. An overall great experience.

Stayed 2 nights in Dec 2024

10/10 Excellent

Mari Carmen

15 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy limpio, moderno, accesible, el personal muy amable,

Stayed 3 nights in Dec 2024

10/10 Excellent

Gilbert

10 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

2/10 Terrible

Danielle

8 Dec 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with family

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Karyn Tunstall

Travelled with partner

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The overall resort is nice; however, the mattress was too firm for my liking. Also there was a stinch as soon you get off the elevator. It was centrally located to major attractions and uber was very accessible and cost efficient. The Infiniti pool was amazing. For the number of guest in the pool they need a larger pool or another pool on the property. Also, the hot tub was not operable which was a bummer. They also have shuttle service which was great!

Stayed 4 nights in Nov 2024

10/10 Excellent

Myosotys

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place to stay! Very close to entertainment and eating places.

Stayed 1 night in Nov 2024

10/10 Excellent

Marieli

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Love it

Stayed 1 night in Nov 2024

10/10 Excellent

Steven

1 Dec 2024

Stayed 4 nights in Nov 2024

10/10 Excellent

Carmen

1 Dec 2024

Liked: Cleanliness, amenities

The hotel and the service was excellent

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with group

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

Sheraton Puerto Rico Resort & Casino

Photo gallery for Sheraton Puerto Rico Resort & Casino

Reviews

Popular amenities

Explore the area

Room options

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

View all photos for Superior Room, 1 King Bed, Bay View

Superior Room, 1 King Bed, Bay View

Highlights

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

View all photos for Superior Room, 2 Queen Beds, Bay View

Superior Room, 2 Queen Beds, Bay View

Highlights

View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View

Highlights

View all photos for Traditional Room, 2 Queen Beds, City View

Traditional Room, 2 Queen Beds, City View

Highlights

View all photos for Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

Traditional Room, 1 King Bed, City View (Hearing Accessible)

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View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

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View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

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View all photos for Suite, 1 Bedroom, Bay View

Suite, 1 Bedroom, Bay View

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View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View)

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View all photos for Presidential Suite, 2 Bedrooms, Bay View

Presidential Suite, 2 Bedrooms, Bay View

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View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View

Deluxe Room, 1 King Bed, Balcony, Bay View

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View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

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View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

Deluxe Room, 2 Queen Beds, Balcony, Bay View

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View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

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View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

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View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

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View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

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Sheraton Puerto Rico Resort & Casino

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