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TRYP by Wyndham Isla Verde

3.5 star property
Beach fun in outdoor pool, near Carolina Beach

Photo gallery for TRYP by Wyndham Isla Verde

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Daily buffet breakfast (USD 20.00 per person)
Meeting facility
Lobby
Beach nearby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
The current price is AU$419
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
4820 Isla Verde Ave, Carolina, 00979
  • Carolina Beach
    ‪1 min walk‬
  • Isla Verde Beach
    ‪9 min walk‬
  • Condado Beach
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Ocean View (Partial)

Room, 1 King Bed, Balcony, Ocean View (Partial)

Room, 1 King Bed, Balcony, Ocean View (Partial)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Media Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Media Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fitness Suite)

Suite, 1 King Bed (Fitness Suite)

Suite, 1 King Bed (Fitness Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room, 2 Double Beds, Accessible

Premium Double Room, 2 Double Beds, Accessible

Premium Double Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Carolina

TRYP by Wyndham Isla Verde puts you in the heart of Carolina, within just a 10-minute stroll of Carolina Beach and Isla Verde Beach. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .Emigrante Gastrobar serves Latin American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 24-hour gym and pool loungers. 2002 square feet (186 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Isla Verde hotel include Condado Beach and Plaza las Americas.

What's nearby

  • Carolina Beach - 1 min walk - 0.2 km
  • Isla Verde Beach - 9 min walk - 0.8 km
  • Condado Beach - 7 min drive - 7.3 km
  • Plaza las Americas - 7 min drive - 8.3 km
  • Puerto Rico Convention Center - 8 min drive - 8.4 km

Getting around

  • Domenech Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪Panaderia España - ‬6 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬4 min walk
  • ‪Los Chamos Arepas Venezolanas - ‬2 min walk
  • ‪Nagoya Japanese Cuisine - ‬2 min walk

About this property

TRYP by Wyndham Isla Verde

Beach fun in outdoor pool, near Carolina Beach
TRYP by Wyndham Isla Verde offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly TRYP by Wyndham Isla Verde. Parking is available for a fee.

This 3.5-star Carolina hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
TRYP by Wyndham Isla Verde offers 109 accommodations with iPod docking stations and a safe. 45-inch LCD televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 9.99 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Emigrante Gastrobar
  • Faccio

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Direct access to the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 75.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 17 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 for adults and from USD 9.99 for children
  • Uncovered self-parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel Isla Verde
Howard Johnson Hotel Isla Verde Carolina
Howard Johnson Isla Verde
Howard Johnson Isla Verde Carolina
Isla Verde
Howard Johnson Hotel Carolina/San Juan Puerto Rico/Isla Verde
TRYP by Wyndham Isla Verde Hotel
TRYP by Wyndham Isla Verde Carolina
TRYP Wyndham Isla Verde Hotel Carolina
TRYP Wyndham Isla Verde Hotel
TRYP Wyndham Isla Verde Carolina
TRYP Wyndham Isla Verde
TRYP By Wyndham Isla Verde Puerto Rico
TRYP by Wyndham Isla Verde Hotel Carolina

Frequently asked questions

What is the cancellation policy at TRYP by Wyndham Isla Verde?

TRYP by Wyndham Isla Verde offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRYP by Wyndham Isla Verde?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at TRYP by Wyndham Isla Verde on 27 Apr 2025 start from AU$357.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRYP by Wyndham Isla Verde?

Yep, TRYP by Wyndham Isla Verde has a secured uncovered self car park with in/out privileges for USD 20.00 per day.

Are there any beaches close to TRYP by Wyndham Isla Verde?

Yep, TRYP by Wyndham Isla Verde is a short 1-minute walk from Carolina Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find motor boats.

Does TRYP by Wyndham Isla Verde have a pool?

TRYP by Wyndham Isla Verde has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at TRYP by Wyndham Isla Verde?

TRYP by Wyndham Isla Verde features an outdoor pool, 2 restaurants and 2 bars.

Is TRYP by Wyndham Isla Verde family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that TRYP by Wyndham Isla Verde is a hit with families.

Does TRYP by Wyndham Isla Verde serve breakfast?

Sure does, buffet breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at TRYP by Wyndham Isla Verde?

No, TRYP by Wyndham Isla Verde does not offer an airport shuttle service.

Is there a bar or restaurant at TRYP by Wyndham Isla Verde?

Yep, you can grab a meal at TRYP by Wyndham Isla Verde's onsite restaurant that serves Latin American cuisine.

What time are check-in & check-out at TRYP by Wyndham Isla Verde?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at TRYP by Wyndham Isla Verde?

No, only service animals are allowed.

TRYP by Wyndham Isla Verde Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 658 out of 1277 reviews
Rating 8 - Good. 289 out of 1277 reviews
Rating 6 - Okay. 174 out of 1277 reviews
Rating 4 - Poor. 73 out of 1277 reviews
Rating 2 - Terrible. 83 out of 1277 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Damon Winter Saer

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
There was a miscommunication by staff during check in. Front Desk Staff stated we had to pay for additional nights versus the incidentals and service charge fees causing a delay with the check in that lasted from 3pm to 6pm. I was told I would receive a phone call around 3pm to check since I arrived around 12pm which I thought was very nice but I never received the call. Last and worst of all there were roaches in the room. The front desk was called about roaches and the response was " Oh, What do you want me to do? Thank Goodness we decided to check our luggage before check out because low and behold a creepy crawler was in our suitcases ' I brought it up again upon check out and the response was "Oh!" While the hotel looks clean, there is a roach issue that needs to be taken care of immediately. This is the only stain on a visit to a beautiful island.
Stayed 3 nights in Jan 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, friendly & helpful staff. Will definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for airport. Originally allocated a room on 2nd floor without natural light overlooking reception but receptionist changed it to a higher room with view of the freeway and by the external aircon unit . The pool was nice but not enough loungers and towels. Restaurants and bars are close by, however shopping is about 5-10 minutes by car.
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pretty good stay at the Tryp Wyndham. It was convenient to Carolina Beach. And an easy Uber ride to old San Juan and to our cruise port. It was very busy due to it being festival season and the street we were on was very busy. We heard a number of sirens at night as well as loud music from vehicles. Definitely an urban setting. We also smelled a lot of pot. However, our room was clean and the service at the front desk was great. We were not able to check in right away due to our room not being ready, but they allowed us an extended check out time and that was so beneficial to us due to the time that we were able to get on our cruise ship. we did enjoy complementary drinks due to our VIP status and that was nice as well as a percentage off at the restaurant and we did take advantage of that as well. I had a delicious charcuterie. A special thank you to Brittany. She did a great job with her customer service.
Stayed 1 night in Jan 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Stayed only one night due to cancelled flight.
Stayed 1 night in Jan 2025

10/10 Excellent

Dabney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was delayed by an hour. Staff was a little rude. Stayed for one night.
Stayed 1 night in Jan 2025

4/10 Poor

Francisco E, bx

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service and did not clean room the right way .
Stayed 3 nights in Jan 2025

10/10 Excellent

WILLIAM R DAVIS

Stayed 1 night in Jan 2025

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from beach, pool, local restaurants and bakery in walking distance." Los Pinos" great food 24hrs next to hotel and "Panderia España" great bakery - breakfast, lunch and dinner at Isla Verde. I highly recommend this place.
Stayed 3 nights in Jan 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. Very clean, nicely decorated. The only issue that I had was that at the middle of the night the fire alarm started to sound. Went to the front desk to ask what happened since I didn’t see guests or personnel running outside, they just mentioned it was a misunderstanding or error without any apologies. If that would not happened, I would have sleep better that night. Nevertheless, the hotel has a good location. Also it provides parking which is a huge plus.
Stayed 1 night in Jan 2025

10/10 Excellent

Hong

Stayed 1 night in Jan 2025

6/10 Okay

Rolando

Stayed 5 nights in Oct 2024

6/10 Okay

Venkata

Travelled with family
Liked: Property conditions & facilities
Close to Airport and beace. Extea towel request each time took 1 to 2 hours after repeated requests.
Stayed 6 nights in Dec 2024

4/10 Poor

JEEVAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Here’s why I gave a low rating: The hotel itself is clean and in a great location near the beach, but my experience at TRYP Wyndham Isla Verde was frustrating. 1. Not-so-great service: I booked through Expedia and paid for breakfast in advance, but when I checked in, I had to argue for almost 90 minutes at the front desk to get the breakfast coupons. I ended up waiting for the manager to arrive around 9:30 AM, and by the time it was resolved (close to 9:50 AM), breakfast was practically over. My family couldn’t enjoy the meal we had already paid for. 2. Noise issues: There’s loud music outside at night and early morning. While it’s not entirely the hotel’s fault, it definitely disturbed my sleep. 3. Untrained front desk staff: Customer service was lacking, and the attitude felt like they were doing me a favor. For example, I never received my email receipt, even after giving my email address multiple times—to Expedia, during check-in, and at check-out. When I called to request it later, I had to give my email again, and the staff’s tone was far from helpful. If I opt for an email receipt, it’s the hotel’s responsibility to send it. For the price I paid, I expected much better service. Honestly, for the same rate, I could stay at the Ritz-Carlton in Philadelphia and have a completely different experience. The good parts? The location, hot breakfast (if you can actually get it), and cleanliness. The downsides? Poor service, noise, and low value for the high price I paid

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jaya, Weston

Travelled with family
Liked: Cleanliness
There were staff shortages, towel shortages. Asked for cleaning for the room multiple times. It was time consuming.
Stayed 4 nights in Dec 2024

2/10 Terrible

Yunia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Dereck

Stayed 2 nights in Dec 2024

8/10 Good

Suzanne Griffin

Stayed 4 nights in Dec 2024

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice staff and clean place. However, a hotel bill was not provided at ck out, instead, "it will be emailed to you, and ALL is WELL." Surprise $164 additional charge to my Visa, and no explanation, despite being promised a call back. For all: Demand your itemized bill, printed out for you before leaving!!!!
Stayed 3 nights in Dec 2024

6/10 Okay

Jayakumar

Travelled with family
Liked: Cleanliness
I liked the room, reception and general cleanliness of the property. Considering they were charging extra for breakfast, expected something better than the standard egg and sausage and cereal considering the exhorbitant price. Had to go out the next few days to get something good. Swimming pool was great but had no pool towels anytime I went there. They blaming the guests for taking them. there were barely two or three guests there at any time. Service was quite poor.
Stayed 3 nights in Dec 2024

4/10 Poor

Cameron

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My stay at Tryp Isla Verde was an absolute disappointment. The HVAC system in my room malfunctioned, causing excessive condensation to build up throughout the space. Clothes, furniture, and even the ceiling were damp, with water dripping continuously. It felt like living in a swamp. When I brought this issue to the staff’s attention and requested to move rooms, I was told the hotel was fully booked. Their only solution was to reimburse the resort fee, which was completely inadequate given the circumstances. The room remained damp, uncomfortable, and unhealthy for the duration of my stay. To make matters worse, I left the property feeling sick, likely due to the unrelenting moisture and poor air quality in the room. This was not only an unpleasant experience but also a health hazard. I would strongly advise avoiding this property until they address their maintenance issues and show a willingness to prioritize guest comfort and well-being. This was far from the experience I expected, especially for the price paid.
Stayed 2 nights in Dec 2024

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was attractive but felt quite small. If you are trying to decide on rooms , pick something with a good view because most the rooms are tiny and the view makes all the difference...
Stayed 4 nights in Dec 2024

10/10 Excellent

Brandi

Stayed 4 nights in Dec 2024

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location to stay near airport

Rooms are too small
Stayed 2 nights in Dec 2024