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Barceló Tenerife

5.0 star property
Stylish beach retreat with 7 outdoor pools

Photo gallery for Barceló Tenerife

Front of property
Hiking
Reception
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
The current price is AU$456
includes taxes & fees
13 Mar - 14 Mar

Explore the area

Map
Avd. Grenamora, No. 1, Urb. San Blas, Golf del Sur, San Miguel de Abona, Tenerife, 38620
  • Playa San Blas
    ‪8 min walk‬
  • Golf del Sur Course
    ‪5 min drive‬
  • Playa Amarilla
    ‪11 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪17 min drive‬

Room options

View all photos for Double Room (1 adults + 2 child)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room (1 adults + 2 child)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Partial Sea View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room, Partial Sea View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 33 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (DBL)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room (DBL)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (2 adults + 1 child)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite (2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 66 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Pool View (DBL12 | 2A1C)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room, Pool View (DBL12 | 2A1C)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 2 Single Beds

View all photos for Room (2 con rooms, 3 adults + 1 child)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room (2 con rooms, 3 adults + 1 child)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (1 adults + 2 child)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite (1 adults + 2 child)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 66 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Pool View (DBL12 | 1A2C)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room, Pool View (DBL12 | 1A2C)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 2 Single Beds

View all photos for Room (2 con rooms, 2 adults + 2 children)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room (2 con rooms, 2 adults + 2 children)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, Pool View (DBL12)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room, Pool View (DBL12)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 66 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room (2 connecting rooms)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room (2 connecting rooms)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Side Sea View, 2 adults + 1 child)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room (Side Sea View, 2 adults + 1 child)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Side Sea View, 1 adults + 2 child)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room (Side Sea View, 1 adults + 2 child)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (2 adults + 1 child)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room (2 adults + 1 child)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

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  • All-inclusive
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4.5 out of 5, Wonderful, (1013)
The price is AU$671
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hard Rock Hotel Tenerife

About the area

San Miguel de Abona

A luxury stay in San Miguel de Abona awaits you at Barceló Tenerife. You'll be 2 km (1.2 mi) from Golf del Sur Course and 3.1 km (1.9 mi) from Amarilla Golf and Country Club. Highlights at this beach hotel include 3 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, sports massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, Drago, is open for breakfast, lunch and dinner. Taro is the hotel's own bar. Enjoy the free kids' club, gym, outdoor tennis court and sauna. 8374 square feet (778 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class San Miguel de Abona hotel, you'll be 5.3 km (3.3 mi) from La Tejita Beach.

What's nearby

  • Playa San Blas - 8 min walk
  • Golf del Sur Course - 5 min drive
  • Complejo Turístico Amarilla Golf - 6 min drive
  • La Tejita Beach - 7 min drive
  • Amarilla Golf and Country Club - 7 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 17 min drive

Restaurants

  • ‪Restaurante los Abrigos - ‬3 min drive
  • ‪El Nautico Terrace - ‬18 min walk
  • ‪Pancake Cafe - ‬8 min drive
  • ‪The Wild Geese - ‬8 min drive
  • ‪Restaurante Sandos San Blas - ‬5 min walk

About this property

Barceló Tenerife

Stylish beach retreat with 7 outdoor pools
Some rates at Barceló Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Barceló Tenerife, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. A complete renovation of Barceló Tenerife was completed in June 2022.

Smoking is allowed in designated areas at this 5-star San Miguel de Abona hotel.

  • 272 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 8374 sq ft of conference space
  • 778 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
Barceló Tenerife offers 272 air-conditioned accommodations with indoor private hot tubs and minibars. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This San Miguel de Abona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arrozante
  • Breeze
  • Drago
  • Taro
  • Trattoria Dolce Vita

Things to do

  • 18-hole adjacent golf course
  • 7 outdoor pools
  • Basketball
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Segway rentals/tours
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (8,374 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways (115 centimetre high)
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandos Blas Nature
Sandos Blas Nature Resort
Sandos San Blas
Sandos San Blas Nature Resort All Inclusive San Miguel de Abona
Sandos San Blas Nature Resort Adults San Miguel de Abona
Sandos San Blas Resort
Sandos San Blas Nature Resort San Miguel de Abona
Sandos San Blas Nature San Miguel de Abona
Sandos San Blas Nature Resort & Golf Tenerife, Spain
Sandos San Blas Nature Resort Adults
Sandos San Blas Nature Adults San Miguel de Abona
Sandos San Blas Nature Adults
Sandos San Blas Nature Resort
dos Blas Nature Inclusive Mig
Sandos San Blas Nature All Inclusive San Miguel de Abona
Sandos San Blas Nature
Sandos San Blas Hotel Reserva Ambiental And Golf
Sandos San Blas Nature Resort & Golf Tenerife Spain

Frequently asked questions

What is the cancellation policy at Barceló Tenerife?

Barceló Tenerife offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Tenerife?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Barceló Tenerife on 13 Mar 2025 start from AU$455.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Tenerife?

Yep, Barceló Tenerife has a free self car park. Onsite parking is limited.

Are there any beaches close to Barceló Tenerife?

Yep, Barceló Tenerife is a short 8-minute walk from Playa San Blas. Fun beach activities include kayaking.

Is there a spa on site at Barceló Tenerife?

Yep, there is an onsite spa at Barceló Tenerife. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Barceló Tenerife have a pool?

Yep, and guests love it! Barceló Tenerife has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at Barceló Tenerife?

Barceló Tenerife features 2 poolside bars, 7 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and memory foam beds.

What makes Barceló Tenerife a romantic place to stay?

Romance packages, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Barceló Tenerife.

Is Barceló Tenerife family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Barceló Tenerife is a hit with families.

Are there hot tubs in the rooms at Barceló Tenerife?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Barceló Tenerife?

No, Barceló Tenerife does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Tenerife?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Barceló Tenerife?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Barceló Tenerife?

No, only service animals are allowed.

Is there a golf course on site at Barceló Tenerife?

There is a golf course next to Barceló Tenerife.

Barceló Tenerife Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 831 reviews
Rating 8 - Good. 236 out of 831 reviews
Rating 6 - Okay. 62 out of 831 reviews
Rating 4 - Poor. 17 out of 831 reviews
Rating 2 - Terrible. 9 out of 831 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
We have rated this 3/5 overall as in the evenings the bars were closed even though the Barcello app would show them as open, with the exception of the inside bars that had entertainment on. The staff let it slip they starting doing this to ensure the entertainment had as many people there as possible. The could have used the outside stage or kept two staff in the outside bar for those of us that wanted to be outside in the warm weather. We ended up going out instead. Massive shame as this is not how it was managed when it was Sandos San Blas. We wouldnt come back.
Stayed 7 nights in Nov 2024

8/10 Good

Gianluca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was surely a nice hotel when it was built, now it needs a little renovation, the rooms are a bit dated, overall it’s not a 5 stars, likely a 4… The food in the buffet is good but a little cold, the pools are very clean but the water in november is really cold. Staff is great
Stayed 5 nights in Nov 2024

10/10 Excellent

Lorraine

Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and facilities
Stayed 5 nights in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Caroline

Stayed 7 nights in Sep 2024

10/10 Excellent

Nydia M, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellence in services
Stayed 7 nights in Sep 2024

10/10 Excellent

Martine, Warrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean but very big
Stayed 7 nights in Sep 2024

4/10 Poor

Maria

Stayed 8 nights in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Sep 2024

8/10 Good

robert, Greenville

Travelled with partner
Liked: Amenities
Pre check in app did not work and check in slow
Stayed 2 nights in Aug 2024

2/10 Terrible

Dara

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. The property looks nice on the outside, but the rooms have signs of bed bugs, the staff is unpleasant, and the rooms need updating. Upon check-in, I looked for signs of bed bugs, as I do on every stay, and I found shells in the bed. I alerted the person on staff, but since it was 11:00 pm, I just stayed in my friend's room who had no signs of bed bugs. They offered to switch me, but I did not want to leave my friend in another area of the resort as it was just the two of us. The next morning, we went and spoke to the manager. He had housekeeping come and inspect the bed and I also took my own pictures. Housekeeping came in and when I showed her the shells of the bugs she just said they were dirt flicked them off the bed to the ground and called the other house keeper to change the sheets. Then she began speaking in Spanish with the other housekeeper saying the bed was just a little dirty and she just needed clean sheets. I told her I knew Spanish and started to respond in Spanish, and the other housekeeper said to the inspecting one, lets use English 'cause she understands. While this happened, I texted the manager photos of the bed bug shells. The manager ignored my pictures and said the housekeeper saw no signs of bugs, and he went and saw nothing. They changed my room but did not compensate me for the room I did not sleep in the one night. The staff and the room were both nasty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Imogen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff. Good distance from the airport.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daria

Liked: Property conditions & facilities
Ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Florin Alin

Liked: Staff & service
Stayed 13 nights in Jul 2024

10/10 Excellent

Stefania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Excellent service and staff very nice and helpful. Leisure activities and night shows are very fantastic. Room is big and spacious. Highly recommended to stay here.
Stayed 5 nights in Jul 2024

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very clean hotel, amazing cocktails and friendly staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would definitely book again
Stayed 3 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Stayed 4 nights in May 2024

8/10 Good

Anupama

Travelled with group
Liked: Cleanliness, staff & service
Recently stayed at this hotel for 4 days celebrating a special birthday as a girls holiday and overall we were impressed, the facilities that we visited frequently (pool and bar!) were indeed 5* including being spoilt with some impressive live singing and dancers during the day. Victoria was absolutely amazing and could not have done enough for us, thank you Victoria. The al a carte restaurant was amazing and the staff were indeed 5*, as well as the cocktail & coffee making We couldn’t fault the location with it only being 15mins away from the airport and little further away from Los Christianos & Playa Da Américas We did come across some negatives, the rooms were big and spacious but the service let us down, the tea/coffee station was not refilled on a daily basis even after we asked reception. We ordered an iron which took 4 phone calls and still didn’t arrive after 50mins. The hotel boasts about being 5* but we found all the bars closed at 12am, even though it was advertised 2:30am We were on a girls holiday and were told to keep the noise down on several occasions, given our trip was out of school holidays there was little risk of disturbing children. Probably the most disturbing experience was the courtesy room, where we could shower and change after check out, being 5* we expected basic amenities, such as towels, which were not provided, the smell and basis hygiene of the area was quite disturbing.
Stayed 3 nights in May 2024

8/10 Good

Joshua

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice property, good selection of outdoor pools. Good buffet. Nice staff. Room was a good size, decent cleanliness but quite a few things that needed fixing (some of which were fixed over the course of our stay). Bed hadn’t been made up as a double as requested and took a long time to rectify.
Stayed 3 nights in Apr 2024

8/10 Good

paula, Barnham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel would be perfect if just wanted to sunbathe and not go anywhere as there is very little to do around the property so it’s quite isolated. However the hotel is lovely the staff are great and the food very good
Stayed 5 nights in Apr 2024