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The Aubrey Santiago

3.5 star property
Mountain ski retreat with outdoor pool and bar/lounge

Photo gallery for The Aubrey Santiago

Terrace/patio
Superior Double or Twin Room, 1 Bedroom | Jetted tub
Exterior
Outdoor pool
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Constitucion 299, Providencia, Santiago, Region Metropolitana, 7530-137
  • Santa Lucia Hill
    ‪18 min walk‬
  • Costanera Center
    ‪5 min drive‬
  • San Cristobal Hill
    ‪13 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Premium bedding
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Santiago

The Aubrey Santiago places you steps from La Chascona and within a short 5-minute stroll of Patio Bellavista. Highlights at this ski hotel include free buffet breakfast, an outdoor swimming pool and a poolside bar. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Bellavista hotel include Lastarria District and National Museum of Fine Arts.

Getting around

  • Hospitales Station - 5 min drive
  • Baquedano Station - 10 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • ‪Karaoke Play Pio Nono - ‬2 min walk
  • ‪El Palacio de la Chorrillana - ‬3 min walk
  • ‪Bellavista - ‬2 min walk
  • ‪Club La Feria - ‬1 min walk
  • ‪Maragato - ‬1 min walk

About this property

The Aubrey Santiago

Mountain ski retreat with outdoor pool and bar/lounge
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available.

This 3.5-star Santiago hotel is smoke free.

  • 15 guestrooms or units
  • 4 levels
  • Built in 1927
  • Buffet breakfast (free)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Aubrey Santiago offers 15 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. This Santiago hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Parking on site (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Piano

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 35000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 28000 per vehicle (one-way)
  • Rollaway bed fee: CLP 35000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Aubrey Hotel
Aubrey Hotel Santiago
Aubrey Santiago
Aubrey Santiago Hotel
The Aubrey Santiago Hotel
The Aubrey Santiago Santiago
The Aubrey Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at The Aubrey Santiago?

The Aubrey Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Aubrey Santiago?

Yep, The Aubrey Santiago has a self car park, for a fee.

Does The Aubrey Santiago have a pool?

The Aubrey Santiago has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes The Aubrey Santiago a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Aubrey Santiago.

Is The Aubrey Santiago family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Aubrey Santiago is a hit with families.

Does The Aubrey Santiago serve breakfast?

Yeah, complimentary buffet breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Aubrey Santiago?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at The Aubrey Santiago?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Aubrey Santiago?

No, pets are not allowed.

The Aubrey Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 130 reviews
Rating 8 - Good. 11 out of 130 reviews
Rating 6 - Okay. 7 out of 130 reviews
Rating 4 - Poor. 3 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

James

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was closed.
Stayed 1 night in Nov 2022

2/10 Terrible

Charles

Stayed 4 nights in Nov 2022

10/10 Excellent

Dena

Stayed 2 nights in Apr 2022

10/10 Excellent

brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They were so kind and personable. The facilities were very comfortable and relaxing as well. The Aubrey would be my go to if we visit Santiago again.
Stayed 3 nights in Feb 2022

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and cared for our health and well being during the Covid Pandemic. Helped arrange everything that we needed. They had just opened the hotel back up due to the pandemic shutdown one week prior, so we were the only ones there during our weekday stay. Easy walking access to the old downtown and right next the the funicular that goes up the Cerro San Cristobal hill. I highly recommend this hotel as a place to stay.
Stayed 1 night in Dec 2021

6/10 Okay

Andra

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

Steve, Sydney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If this had been described as what it is, a funky old mansion turned hotel, we would have steered clear to allow those who like that sort of thing to enjoy it instead of us not. We are not into ‘old and funky” so the condition of the property was not to ‘luxury’ standards for us. A very large B & B with that awkward tea room, not to be found staff, unmaintained facilities, with a ‘Faulty Towers’ feel. Still you want this place to succeed. Are the owners not wealthy enough to clean carpets, man the bar and bring the place up to standards? The staff was eager and very accommodating. I just think they are stuck servicing this dog. Either report the place as funky 3 star and dump the facade or upgrade.
Stayed 1 night in Dec 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cool
Great spot, trendy, buzzy, young uni student type of area and fabulous, unique, boutique hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The Aubrey!
We loved our stay at The Aubrey! High praise for the staff, who were so helpful and attentive. Fantastic coffee (this coming from a Seattle girl); beautiful, clean pool; best pisco sour of our trip from the cozy bar; and I found myself looking forward to the caramel chocolates delivered to our door every evening. We were warned of the pungent smell of the zoo on the hill above the hotel and the late-night noise from the bar scene of the barrio, which are both occasionally noticeable, but neither would deter us from returning to The Aubrey in the future. High marks!
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aubrey was a wonderful choice for our final days in Santiago. The hotel has a lovely charm about it, the barman was extremely warm and friendly. The included breakfast was excellent. The rooms although very charming could use a few updates. (Specifically the rugs and desk) they had seen better days! I would otherwise stay here again, the location was perfect!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room decorations and staff service! Excellent service.
Stayed 2 nights in Jun 2019

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Great location. Greeting personal but more a process than a real connection and welcome. Breakfast okay. Piono bar nice but wine pricey.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in Bellavista. Very friendly and helpful staff and great communal areas. Well located to walk to the Centro district as well as other Barrios.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service from checking in to checking out. Beautiful and clean rooms, delicious food served and great service from everyone. The pool looked great but didn’t have time for a dip.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Santiago
Hotel was comfortable with a small balcony attached to our room. There was a nice outdoor area for a drink in the evening. Breakfast was good and the staff were very kind and helpfull
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Alexandre, Houston

Travelled with group
Liked: Cleanliness, staff & service
Great location by one sightseeing hills and cable car. Very close to universities and young night life. Great staff. Rooms have different lay outs which is expected of a house turned hotel.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property but the drumbeat from the nearby bar makes sleeping near impossible even with earplugs. The music finally stopped around 3:00 am. If sleep is important I’d choose another location.
Stayed 1 night in Dec 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Sue

Everything about this hotel was amazing. Wonderful accommodation, service, staff, food and beverages and location. Beautiful boutique hotel with wonderfully maintained surrounds.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018