6/10 Okay
Claire
Travelled with family
21 June 2024
Liked: Cleanliness, amenities
I made some booking errors for my holiday and unfortunately Ananda Retreat was not accommodating in helping me. As a result of the financial burden of my booking errors I was not able to afford taxi's (car travel is the only option when you are disabled) and so I was not able to visit a somewhere important to me, I was also not able to go to any restaurants and had limited food with me. All in all my experience was not positive, the stress had a negative impact on my health during my stay so I was not fully able to appreciate the beautiful views at the property.
There is no privacy around the pool or the patio areas.
It is not sound proof, I was awoken by the pool cleaning equipment. There are lights that do not turn off and windows that cannot be covered. The ladder to the mezzanine sleeping area is not safe - the steps are tilted.
While the kitchen is clean and equipped you cannot use both pans on the hob at the same time.
I found a huge cockroach within the property.
It's basically an air b and b but with less help if something goes wrong.
Staying there ended up being upsetting and disappointing.
Claire
Stayed 1 night in Jun 2024