See all properties
Save

Sofitel Sanya Leeman Resort

5.0 star property
Luxury resort on the beach, with 5 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Sanya Leeman Resort

Exterior
5 outdoor pools
Exterior
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (CNY 198 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Hot tub
  • Breakfast available
  • Air conditioning
The price is AU$312
includes taxes & fees
28 Dec - 29 Dec

Explore the area

Map
No 28 North Haitang Road, Haitang Bay District, Sanya, Hainan, 572000
  • Haitang Bay
    5 min drive
  • China Duty Free Sanya Duty Free Shop
    7 min drive
  • Wuzihzhou Island Beach
    8 min drive
  • Sanya (SYX-Phoenix Intl.)
    41 min drive

Room options

View all photos for Club Suite, 1 King Bed, Club lounge access (Imperial)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Club lounge access (Imperial)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Sky Poool, Club Millesime Access)

Suite, 2 Bedrooms, Ocean View (Sky Poool, Club Millesime Access) | Living room

Suite, 2 Bedrooms, Ocean View (Sky Poool, Club Millesime Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 330 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Club lounge access, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Ocean View

Combined shower/bathtub, designer toiletries, hair dryer, slippers

Luxury Room, 2 Single Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Ocean View (Imperial, Club Millesime)

Suite, Ocean View (Imperial, Club Millesime)

Suite, Ocean View (Imperial, Club Millesime)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 113 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Pool Access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Club lounge access, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, Club lounge access, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Luxury)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Luxury)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Luxury)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds (Luxury)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxury Room, 2 Single Beds, Pool Access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 59.5 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Club lounge access, Garden View

Suite, 1 King Bed, Club lounge access, Garden View

Suite, 1 King Bed, Club lounge access, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Sea View (Sky Signature, Club Millesime Access)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Sea View (Sky Signature, Club Millesime Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 290 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

InterContinental Sanya Haitang Bay Resort, an IHG Hotel

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (36)
The price is AU$597
for 1 night
includes taxes & fees
9 Jan - 10 Jan
InterContinental Sanya Haitang Bay Resort, an IHG Hotel

About the area

Sanya

At Sofitel Sanya Leeman Resort, you'll be connected to the convention centre and 2.9 km (1.8 mi) from Wuzihzhou Island Beach. Highlights at this luxury resort include 3 restaurants, 5 outdoor swimming pools and a private beach. .The restaurant, Sanya, serves international cuisine and is open for lunch and dinner. Eau Bar is the resort's own bar. Enjoy the free kids' club, gym, outdoor tennis court and Turkish bath/hammam. 11840 square feet (1100 square metres) of event facilities include 32998888 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Haitang District resort include Haitang Bay and Shenquangu Hot Spring Park.
View more Resorts in SanyaOpens in a new window

What's nearby

  • Haitang Bay - 5 min drive
  • China Duty Free Sanya Duty Free Shop - 7 min drive
  • Wuzihzhou Island Beach - 8 min drive
  • Yalong Bay - 23 min drive
  • Yalong Bay Tropical Paradise Forest Park - 24 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 41 min drive

Restaurants

  • ‪龙福缘渔村 - ‬5 min drive
  • ‪海天一色餐厅和酒吧 - ‬10 min walk
  • ‪Fruitdrinks - ‬6 min drive
  • ‪新湘粤酒楼 - ‬8 min drive
  • ‪民生威斯汀度假酒店 - ‬6 min drive

About this property

Sofitel Sanya Leeman Resort

Luxury resort on the beach, with 5 outdoor pools
Simply step outside to unwind on the resort's beach. Bring your whole family to Sofitel Sanya Leeman Resort for summer fun including 5 outdoor swimming pools, a complimentary children's club and a children's pool.

There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers outdoor tennis courts, a hot tub and a steam room. Self parking is free.

This 5-star Sanya resort is smoke free.

  • 447 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 3 bars or lounges
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Sofitel Sanya Leeman Resort offers 447 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LCD televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 98 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Eau Bar
  • Hainan Pearl
  • Sanya
  • Thai

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,840 square feet of conference space
  • 32,998,888 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In a national park
  • On a private beach
  • On the boardwalk/promenade
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Sanya Leeman Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 460.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 98 for children
  • Rollaway bed fee: CNY 460.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sofitel Sanya Leeman Resort
Sofitel Leeman Resort
Sofitel Sanya Leeman
Sofitel Leeman
Sofitel Sanya Leeman Resort (opening January 2016)
Sofitel Sanya Leeman (opening January 2016)
Sofitel Sanya Leeman
Sofitel Sanya Leeman Resort Sanya
Sofitel Sanya Leeman Resort Resort
Sofitel Sanya Leeman Resort Resort Sanya

Frequently asked questions

What is the cancellation policy at Sofitel Sanya Leeman Resort?

Sofitel Sanya Leeman Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Sanya Leeman Resort?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Sofitel Sanya Leeman Resort on 28 Dec 2024 start from AU$312.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Sanya Leeman Resort?

Yep, Sofitel Sanya Leeman Resort has a free self car park.

Are there any beaches close to Sofitel Sanya Leeman Resort?

The closest beach to Sofitel Sanya Leeman Resort is Wuzihzhou Island Beach (3.6 km).

Does Sofitel Sanya Leeman Resort have a pool?

Sofitel Sanya Leeman Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 10:00 AM to 8:00 PM.

Does Sofitel Sanya Leeman Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sofitel Sanya Leeman Resort?

Sofitel Sanya Leeman Resort features a private beach, 5 outdoor pools and a Turkish bath. All guestrooms come with premium bedding and 24-hour room service.

What makes Sofitel Sanya Leeman Resort a romantic place to stay?

1 hot tub and a private beach, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Sofitel Sanya Leeman Resort.

Is Sofitel Sanya Leeman Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Sanya Leeman Resort is a hit with families.

Does Sofitel Sanya Leeman Resort serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sofitel Sanya Leeman Resort?

No, Sofitel Sanya Leeman Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Sanya Leeman Resort?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Sanya Leeman Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sofitel Sanya Leeman Resort?

No, pets and service animals are not allowed.

Sofitel Sanya Leeman Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 56 reviews" "
Rating 8 - Good. 13 out of 56 reviews" "
Rating 6 - Okay. 5 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Pei

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beatiful Property, but with too much aviation
We wanted to experience Haitong Bay and had moved to Sofitel from a XiaoDong Bay hotel. Sofitel is definitly a superbly designed property and has some nice touches - kids pools, warm water pools, large lap pools, activity pools and a huge variety of places to lay, sit, rest, nest, swing outdoors. They gym was good, but it could have used a few more machines. I noticed they had a pole, for dancing! Staff were good, but sometimes could have been more proactive. My major complaint is the helicopter that takes off from near the pools sometimes every 15 minutes for short tours up and down the beach. this is loud and annoying - and really is the key thing that would cause me not to return. Guests should be aware that the "no swimming" signs on the beach by the hotel appear to be permanent. So if you want to swim in the ocean, this is not the beach to stay at.
Stayed 3 nights in Jan 2021

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Four Star hotel at best
I have stayed a five start hotels in Europe, China, Singapore, and the US. This hotel is not run as a five star hotel. We will not come back.
Stayed 8 nights in Nov 2020

10/10 Excellent

Aaron

Stayed 5 nights in Jul 2020

10/10 Excellent

Petr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surrounded by lush gardens and azure pools
We had a lovely stay at the Sofitel Leeman in Sanya. The hotell was pretty full so we were swiftly upgraded to a suite which was very appreciated. The service was great and the entire resort was delightful, everything from the main building all the way to the beach, we were greeted by friendly staff and lush landscaping. The pool areas consisted of several pools with a different atmosphere, you will definitely find one you like.
Ocean view
Walk towards the beach
Beach pool sunset
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our vacation in Sanya we wanted to stay at hotels located on different bays, and after days of researching hotels we decided on the Sofitel Resort. Immediately after arriving we regretted not booking more nights at Soiftel! After a smooth check-in with a paid-for upgrade to a room with a better ocean view, we immediately checked out the grounds. The main pool is beautiful and big, with many areas to swim around and explore. The pools closer to the ocean are also big and clean. The ocean was spectacular. The water is such a pure blue, with gorgeous waves, and a pristine soft sand beach. The only downside is that you can't swim in the ocean on this bay, as there are no nets keeping sharks out. Still it was pretty amazing to be the only people in sight on the beach. The room itself was very comfortable, I like the modern decor and felt the bed was super comfortable. A few things definitely need some updating like the outdoor patio furniture and one of the sockets was loose in the headboard. Additionally, cleaning staff came back twice after we checked in to add items they had forgotten earlier. On our second day they completely forgot to replace our facecloths, hand, and bath towels that had been taken away. Aside from these small housekeeping issues we loved the room. In terms of food options the breakfast buffet was very comprehensive with many Western and Chinese options. In addition to breakfast, we also had afternoon tea in the main bar/cafe area.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Vanessa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Below standard catering service
We stayed one night at Sofitel.. The kid pools area are disappointing. Saw sand and and leaves in the pool and the slide facilities look wearing and not safe. Many pointing edges and no wrapping around the slides. I do not recommend to bring kids to play there. Other adult swimming pools are fine. The beach is nice with fine and smooth sand. The food is also good with many choices. We tried the dim sum all-you-can-eat lunch and the experience was bad. Food waiting time is too long. Food is served slow. We ordered 3 rounds but what we ordered did not all finally served, even we asked the waiters to follow up the missing dishes. In the end, they just told us that the food order was missing and the restaurant has to be closed. We paid for the price but did not enjoy what we deserved. This is the worst part of our journey.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this resort for two weeks in suit with an ocean view with my wife. The breakfast buffet included a wide selection of western and traditional Chinese dishes with lots of fruits and beverages. The room cleaning services were exceptional, the bed was made and towels were always changed. We frequented the various amenities such as the swimming pools, hike trails, and Sofit gym when it was too hot to be outside and always came back to a clean comfortable room for an afternoon nap or a great night sleep. There are lots of surrounding attractions as well but make you have WePay or bring cash if you want to explore offsite locations. I would recommend this location for a weekend or week long for couples or family vacation.
Stayed 14 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The service. I’ve never understood why people fussed about service... I’m fortunate to have stayed in a lot of fine hotels and their service have always been good but nothing exceptional. This place is exceptional (I never rate full marks and rarely leave reviews). Everyone from the club check in staff to the director, Adam, made us feel so welcome, not in a “I need to do this to get a good Expedia rating” kinda way but ‘I genuinely care about my job and giving you a great experience’ way. Trust me... go here, thank me later.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property as a Property is very nice with swimming pool tropical gardens and palm trees around, menagement great try to do everything mąkę my stay pleasant but unfortunately the limited understanding of other language than chinese mąkę whole Hainan Island a Little dificult place for easy vacation, looks like chinese local people dont carry much if International tourist Will come there or not
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was an excellent resort. The staff was exceptional. They went out of their way to make our stay memorable. Beautiful pools and grounds. Can’t wait to return.
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not very foreigner friendly. I made it through with some basic chinese, but the staff generally don’t speak English and it was a struggle for me to talk to the concierge, etc. There is is a food mall called Haitang 68 which is a 5 mins cab ride where you can get food and market goods. The food on site wasn’t that good, cold expensive room service and the restaurant was OK (I tried the Thai one). Just a week ago I was in the Sofitel in Bali which had amazing food options, so I was hoping for more here. I would come back if I had WePay or AliPay, since almost everything in China uses that, so I couldn’t use their rental scooter. They don’t change money and there is no nearby ATM so it’s a struggle to get more cash. Also foreign credit cards do not work nearby, mostly because the younger generation doesn’t know how to use chip cards (they all use touch pay system or QR code), and I couldnt explain it to them in English. My fault for not being prepared though on the payment part. I would come back if I had the right payment tools.
Stayed 3 nights in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Haitang Bay Sanya
The hotel is great very nice. Room was spacious, comfortable bed, service staff very accommodating and polite. It’s far from any shopping or dining you have to take taxi. Breakfast was very good each morning .
Stayed 4 nights in Dec 2018

10/10 Excellent

lee, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Nice hotel close to the beach & quiet. Will recommend friend to stay. Thank you
Stayed 2 nights in Jul 2018

8/10 Good

Richard, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but needs Air Conditioning
Very nice hotel indeed. Considering the price, highly recommended. Nearly half the price of top grade resorts such as mandarine oriental or sangrila. Facilities are new, clean and Breakfast buffet is great. Everything is very beautiful and beach is relatively close. Pools are great, too. Rooms are great but they could have used a little better mattress, not the top of the line mattress. However in the lobby, there is no air conditioning. Sanya is very hot and humid. It is cool to have a open lobby, but it def needs air conditioning. Dinner buffet was not so great compared to breakfast, and Chinese restaurant is Good. Not great. Just good. I would recommend this hotel. Revisit? I don't know. Just overall I don't think Sanya is a place to visit twice in a life time. Wuzhizhou island was very disappointing. Very commercialized with overpriced activities. If you were in Cali or Cancun, activities could be done right in front of your hotel, but you have to take a ferry to the island to do those activities, and it was not that fun. I recommend to just stay at the resort and just rest. Don't bother going to other locations. But my trip to Sanya was very satisfying!

10/10 Excellent

Sansu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

FANG HUNG

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
前台人員訓練不足,服務態度需加強！
Stayed 4 nights in Apr 2024

10/10 Excellent

FANG HUNG

Stayed 4 nights in Apr 2024

10/10 Excellent

FANG HUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Wai Hung Teddy

Stayed 2 nights in Oct 2023