2/10 Terrible
Kylie
29 Oct 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Do NOT book to stay here. They have a NO refund policy so when you actually see the property you can't change to another better hotel. The "gym / fitness centre" does not have working equipment so you can NOT use anything there, I don't even think the airconditioning in there works as it was very hot when I tried to use the cable machine that is broken. The "pool view junior suite" overlooks a construction site which can be quiet loud some days. The linen is OLD I even had a cover with a hole and frayed. The towels have stains on them. You do not get the daily water bottles as advertised & I had to ask for them. The breakfast is very poor compared to other places I have stayed in Bali over the last 14 years. The staff are friendly and it is not their fault the property is old and worn out and the gym equipment is broken.
Kylie
Stayed 11 nights in Oct 2024