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Cross Hotel Sapporo

4.0 star property
Hotel with a 24-hour front desk, a quick walk to Sapporo TV Tower

Photo gallery for Cross Hotel Sapporo

Lounge
Property amenity
Public bath
Bar (on property)
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
The current price is AU$109
includes taxes & fees
8 Apr - 9 Apr

Explore the area

Map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo JR Tower
    ‪8 min walk‬
  • Tanukikoji Shopping Street
    ‪9 min walk‬
  • Odori Park
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪57 min drive‬

Room options

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

Down duvets, in-room safe, individually decorated

Run of the House

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room

Down duvets, in-room safe, individually decorated

Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room

Down duvets, in-room safe, individually decorated

Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

Down duvets, in-room safe, individually decorated

Semi double Room (Shower Only)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Twin Room

Down duvets, in-room safe, individually decorated

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Down duvets, in-room safe, individually decorated

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi-Double Room (Shower Only)

Down duvets, in-room safe, individually decorated

Semi-Double Room (Shower Only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for [CROSS FLOOR]Deluxe Twin (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Deluxe Twin (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for [CROSS FLOOR]Cross Suite Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Cross Suite Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Single Beds

View all photos for [CROSS FLOOR]Deluxe Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

  • Sleeps 2
  • 2 Single Beds

View all photos for [CROSS FLOOR] Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Superior Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Run Of The House

Down duvets, in-room safe, individually decorated

Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for [CROSS FLOOR]Cross Suite Twin Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Cross Suite Twin Room

  • Sleeps 3
  • 2 Double Beds

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About the area

Sapporo

Cross Hotel Sapporo puts you in the heart of Sapporo, within just a 10-minute stroll of Sapporo TV Tower and Sapporo JR Tower. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, hache, is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Sapporo City Centre hotel include Tanukikoji Shopping Street and Hokkaido University.

What's nearby

  • Sapporo TV Tower - 6 min walk - 0.5 km
  • Sapporo JR Tower - 8 min walk - 0.7 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Hokkaido University - 13 min walk - 1.1 km
  • Odori Park - 14 min walk - 1.2 km

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Airport (CTS) - 57 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬2 min walk
  • ‪麻 SHIBIRE - ‬2 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬2 min walk
  • ‪THE WORLDLOUNGE Co&Co SAPPORO - ‬2 min walk

About this property

Cross Hotel Sapporo

Hotel with a 24-hour front desk, a quick walk to Sapporo TV Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 181 guestrooms or units
  • 18 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Dining venue
Cross Hotel Sapporo offers 181 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. In-room massages, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Cross Hotel Sapporo?

Cross Hotel Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Sapporo?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Sapporo on 8 Apr 2025 start from AU$109.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cross Hotel Sapporo?

Yep, Cross Hotel Sapporo has a self car park for JPY 1500 per night. Onsite parking is limited.

Are there any beaches close to Cross Hotel Sapporo?

The closest beach to Cross Hotel Sapporo is Otaru Dream Beach (15.4 km).

What makes Cross Hotel Sapporo a romantic place to stay?

Romance packages, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Cross Hotel Sapporo.

Does Cross Hotel Sapporo serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Cross Hotel Sapporo?

No, Cross Hotel Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Sapporo?

Yep, you can grab a meal at Cross Hotel Sapporo's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Cross Hotel Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Sapporo?

No, pets are not allowed.

Cross Hotel Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1111 reviews
Rating 8 - Good. 319 out of 1111 reviews
Rating 6 - Okay. 83 out of 1111 reviews
Rating 4 - Poor. 18 out of 1111 reviews
Rating 2 - Terrible. 12 out of 1111 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ali

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, everything clean and well maintained, helpful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Althea

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
ㅡ
Stayed 2 nights in Dec 2024

8/10 Good

Arman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The only development area is that there were so many tables and sofas in the room that left almost no room for the suitcases. Maybe some of these extra stuff can be removed
Stayed 5 nights in Dec 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i start? Staff support friendly. The room was the best that we had on our Japan trip. Super comfy bed and pillows. The Onsen was the most opulent on our entire trip. The only thing was that could have topped it off, was a higher room. We had a view of a brick wall.
Stayed 3 nights in Dec 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious room
Stayed 5 nights in Nov 2024

8/10 Good

Eric, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, but the room is tiny.
Stayed 2 nights in Nov 2024

8/10 Good

Wolfgang

Travelled with partner
Liked: Staff & service, property conditions & facilities
Chairs in room had some “nasty” stains on them. Also room was too warm and temp could not be turned down.
Stayed 4 nights in Dec 2024

6/10 Okay

hanjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Wo Hing Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good but the room have no AC during winter times. So we ask a cooling fan
Stayed 4 nights in Nov 2024

10/10 Excellent

HNIN YADANAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in the heart of the city with lots of shopping and dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chen-Hsun, TAIPEI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel . I am first time to Sapporo and choose this hotel . Very good . I will back to stay .
Stayed 3 nights in Oct 2024

10/10 Excellent

PENG

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Naomi

Stayed 2 nights in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JR station and easy for touring.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel, quiet but close to everything.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gary, Rego Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a clean modern hotel. Though communication was an issue, staff was trying their best to help us. I can recommend this property.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. We can walk to the mall in 2 mins. We got our room upgraded and free breakfast for one person by VIP perks. The room is clean, quiet and spacious. Great view with bathtub. It has Bose speaker in the room. Only downside is the bed was a little too hard for my own preference.
Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Great location within walking distance to Sapporo train station, and the nearby Odori Park, Clock Tower, etc. Room was very clean and well-maintained, which is not common nowadays. If there’s anything to nitpick, I would say the spread at breakfast. It was good, but can be better. The bath on the top floor was a nice respite after a long day. It looked out to the skyline. Perfect!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kam Foo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Sapporo station, Odori park and shopping. Great staff and onsen. English is okay, enough to help us find left behind adaptor. Cheapest twin room is small for two adults. Urban and Hip Hollywood Twins are suitable with large luggages.
Stayed 2 nights in Sep 2024

8/10 Good

Yin

Stayed 1 night in Aug 2024

10/10 Excellent

Jin, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3. Cross Hotel Sapporo, 8/30/2024 - 9/1/2024: Overall upscale feeling. Great location. A couple of minutes from underground walkway. A few minutes to walk to JR station. Surrounded with numerous restaurants and commercial buildings. Clean and fresh air room and fresh toilet room. The breakfast quality was very nice and had various choices of Japanese food and western food. Good variety in vegetables and fruits. Onsen on 18th floor was awesome. You could face a breathtaking view while enjoying the Onsen bath at sunset. The Onsen provided Dyson hair dryers. Sky lounge was on 18th floor, next to onsen. You could also get to see beautiful views. Cons: the vanities surface in bathroom was very small and narrow. Not wide enough to hold a makeup bag.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024