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Sheraton Grand Sydney Hyde Park

5.0 star property
Luxury hotel with 2 restaurants and 24-hour health club

Photo gallery for Sheraton Grand Sydney Hyde Park

Indoor pool
Lounge
Deluxe Suite, 1 King Bed, Terrace
Lobby lounge
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$289
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
161 Elizabeth Street, Sydney, NSW, 2000
  • Hyde Park
    ‪1 min walk‬
  • Sydney Opera House
    ‪3 min drive‬
  • Star Casino
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed, Park View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Park View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking, Park View

Room, 2 Single Beds, Non Smoking, Park View

Room, 2 Single Beds, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Terrace, Corner

55-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, Terrace, Corner

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

View from room

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace | Lounge

Executive Suite, 1 Bedroom, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Park View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living area

Grand Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Double Bed, Non Smoking, Terrace

Grand Room, 1 Double Bed, Non Smoking, Terrace

Grand Room, 1 Double Bed, Non Smoking, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • Sleeps 3
  • 1 Double Bed

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About the area

Sydney

A luxury stay in the heart of Sydney awaits you at Sheraton Grand Sydney Hyde Park. You'll be within steps of Sydney Tower Eye and within a short 5-minute stroll of Hyde Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include massages, body scrubs and aromatherapy. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, 24-hour gym and sauna. 6997 square feet (650 square metres) of event facilities include 17 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Sydney Central Business District hotel include SEA LIFE Sydney Aquarium and Sydney Opera House.

What's nearby

  • Hyde Park - 1 min walk - 0.1 km
  • Sydney Tower Eye - 3 min walk - 0.3 km
  • Sydney Opera House - 3 min drive - 1.8 km
  • Star Casino - 4 min drive - 2.7 km
  • Sydney Harbour Bridge - 7 min drive - 6.1 km

Getting around

  • St. James Station - 4 min walk
  • Sydney Circular Quay Station - 15 min walk
  • Sydney Airport (SYD) - 23 min drive

Restaurants

  • ‪Taste Baguette - ‬3 min walk
  • ‪Sheraton Club Lounge - ‬3 min walk
  • ‪Palace Chinese Restaurant - ‬4 min walk
  • ‪Pablo & Rusty's - ‬4 min walk
  • ‪Ramblin' Rascal Tavern - ‬2 min walk

About this property

Sheraton Grand Sydney Hyde Park

Luxury hotel with 2 restaurants and 24-hour health club
Sheraton Grand Sydney Hyde Park offers its guests an indoor pool, a 24-hour health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service. Event space at this hotel measures 6997 square feet (650 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Sydney Hyde Park. For a fee, parking is available.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 558 guestrooms or units
  • 22 levels
  • 2 dining venues
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1992
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar or lounge
Sheraton Grand Sydney Hyde Park offers 558 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (AUD 60 per night; includes in/out privileges)
  • Valet parking on site (AUD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 54 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 6,997 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lever door handles
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 54 per person
  • Self-parking fee: AUD 60 per night (in/out privileges)
  • Valet parking fee: AUD 85 per night (in/out privileges)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sheraton Park Hotel Sydney
Sheraton Park Sydney
Sheraton Hotel Sydney
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Sheraton Sydney Hyde Park
Sheraton Park
Sheraton Grand Sydney Hyde Park Hotel
Sheraton Grand Sydney Hyde Park Sydney
Sheraton Grand Sydney Hyde Park Hotel Sydney

Frequently asked questions

What is the cancellation policy at Sheraton Grand Sydney Hyde Park?

Sheraton Grand Sydney Hyde Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Sydney Hyde Park?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Sydney Hyde Park on 21 Apr 2025 start from AU$289.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Sydney Hyde Park?

Yep, Sheraton Grand Sydney Hyde Park has a self car park with in/out privileges for AUD 60 per night.

Are there any beaches close to Sheraton Grand Sydney Hyde Park?

The closest beach to Sheraton Grand Sydney Hyde Park is Bondi Beach (6.5 km).

Is there a spa on site at Sheraton Grand Sydney Hyde Park?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Sheraton Grand Sydney Hyde Park have a pool?

Sheraton Grand Sydney Hyde Park has an indoor pool. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at Sheraton Grand Sydney Hyde Park?

Sheraton Grand Sydney Hyde Park features a 24-hour health club, an indoor pool and a steam room.

What makes Sheraton Grand Sydney Hyde Park a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Grand Sydney Hyde Park.

Is Sheraton Grand Sydney Hyde Park family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Sydney Hyde Park is a hit with families.

Does Sheraton Grand Sydney Hyde Park serve breakfast?

Yep, guests highly rate the buffet breakfast here! Available daily between 6:30 AM and 10:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Sheraton Grand Sydney Hyde Park?

No, Sheraton Grand Sydney Hyde Park does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Sydney Hyde Park?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Sydney Hyde Park?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Sheraton Grand Sydney Hyde Park?

No, only service animals are allowed.

Sheraton Grand Sydney Hyde Park Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1006 reviews
Rating 8 - Good. 157 out of 1006 reviews
Rating 6 - Okay. 49 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel; the stay was fantastic!
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience, we love visiting.
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our needs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This city hotel offers a prime location and an extremely positive experience. We stayed for three nights leading up to the Saturday before Australia Day and were impressed by the warm welcome upon arrival, with our luggage promptly taken care of. Pre-booking parking and breakfast proved to be convenient and hassle-free. However, our city-side room on the 8th floor offered a rather uninspiring view. We recommend paying a premium for a room with park views for a more enjoyable stay. The breakfast buffet, while enjoyable, can become quite crowded during peak hours. Service can be slow, and we occasionally needed to remind staff about our tea & coffee orders. The bar menu lacked variety, although the room service menu offered a more extensive selection. Unfortunately, the wine list for room service was somewhat limited. Despite these very minor drawbacks, we would certainly consider staying at this hotel again, but we would prioritize booking a room with park views.

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, the only issue was getting the wrong dessert.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

sandra

Liked: Cleanliness
Disliked: Staff & service
Staff are not well trained - either at Reception, in the bar or at breakfast. Reception staff told me that my credit card would probably not work because it had ‘eftpos’ written on the back. I’ve never been told this in my life. And it did work. Checking in took a lot longer than it should have. The bar staff did not know what red wines were available. The restaurant staff pushed in front of guests several times and and insisted on sitting me right up the back even though plenty of other empty tables were available. The room had plantation shutters on about 7 windows. All of these let in copious amounts of light all night. The TV kept playing up and the screen going black. The bed was very comfortable. The room was very spacious. I was told my bag would be sent to my room upon check-in, but it wasn’t. I couldn’t find the bath mat in the bathroom. It was hidden under the vanity, right at the back.
Stayed 1 night in Jan 2025

10/10 Excellent

Sushmitha

Liked: Cleanliness, staff & service, property conditions & facilities
So goods
Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Travelled with partner
Beautifully decorated. Rooms are very spacious All the staff we interacted with were very friendly and helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jan 2025

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Wonderful location and amenities. Memorable stay!
Stayed 3 nights in Jan 2025

4/10 Poor

luke

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The location is one of the hotel's strongest assets. Situated right by Hyde Park, it offers a beautiful setting and easy access to many of Sydney's attractions. The views from the hotel are lovely, making it a great spot for those looking to explore the city. However, my stay was marred by several issues. The facilities were quite average; the pool was cloudy, which detracted from the overall experience. While the staff were undoubtedly friendly and eager to assist, there was a noticeable language barrier between communication. Requests I made often took longer than expected to be addressed, which added to my overall frustration during my stay. The most concerning aspect was the state of the bathroom. The toilet was unsanitary upon arrival, and despite having it cleaned, it still smelled and felt dirty. This was disappointing and not up to the standards one would expect from a hotel of this caliber. Overall, while the Sheraton Grand Hyde Park has a great location and friendly staff, the average facilities and cleanliness issues significantly impacted my experience. I don't believe I'll be staying here again, as it did not meet my expectations for a hotel stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again

Perfectly situated in the CBD. Close to everything. And walking distance for us with a child. Clean and fairly newly refurbished
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary there and were delighted to receive a thoughtful gift of chocolates, wine, and sweets.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

This is a well located hotel for seeing the museums and other city sites. We walked everywhere and the subway is also very close. It's an elegant hotel and all the staff is relaxed, helpful and friendly. Housekeeping was very responsive and our room always looked great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good services, nice room, nice food

Overall very good stay at this hotel, the big highlight is the great services from reception, room service, resturant and people who tidy up our rooms. It has a great indoor pool and spa too.
Stayed 6 nights in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

nicholas

Stayed 2 nights in Dec 2024

6/10 Okay

Lee

Stayed 2 nights in Dec 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this hotel several times and have enjoyed my stay every time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location across from Hyde Park

We had a perfect time. The location is in the city with close access to 2 train stations. You can walk to the ferry harbor. Walking to nearly all of the major museums is easy. Shopping areas are abundant locally. All of the employees greet you cordially and genuinely. They earn their 5-star status.
Stayed 3 nights in Dec 2024

10/10 Excellent

Theoni

Stayed 2 nights in Nov 2024

4/10 Poor

ming

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024