Ashford International Hotel & Spa

4.0 star property
Eco-certified hotel with full-service spa and health club
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, pool loungers
Classic Twin Room
Lobby sitting area
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Ashford Golf Club
    2 min drive
  • AMF Bowling Ashford
    2 min drive
  • St Mary The Virgin Church
    3 min drive
  • London (SEN-Southend)
    90 min drive

Room options

Deluxe Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 2 Single Beds

Superior King Room

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Classic Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Ashford

At Ashford International Hotel & Spa you'll be within a 20-minute walk of Ashford Museum and 1.7 km (1 mi) from St Mary The Virgin Church. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, facials and mani/pedis. The restaurant, Horizon Restaurant, serves British cuisine and is open for dinner. Quench Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and pool loungers. Business amenities include 19 meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of free self parking. .Within a 20-minute drive of this 4-property class Ashford hotel, attractions include Port Lympne Wild Animal Park and Gardens and Leeds Castle.

What's nearby

  • Ashford Designer Outlet - 4 min drive
  • Willesborough Windmill - 5 min drive
  • Port Lympne Wild Animal Park and Gardens - 12 min drive
  • The Big Cat Sanctuary - 15 min drive
  • Gusbourne Estate Winery - 16 min drive

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk

About this property

Ashford International Hotel & Spa

Eco-certified hotel with full-service spa and health club
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

What is the cancellation policy at Ashford International Hotel & Spa?

Ashford International Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ashford International Hotel & Spa?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 6 Oct 2024 start from AU$155.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ashford International Hotel & Spa?

Yep, Ashford International Hotel & Spa has a free self car park.

Are there any beaches close to Ashford International Hotel & Spa?

The closest beach to Ashford International Hotel & Spa is Hythe Beach (17 km).

Is there a spa on site at Ashford International Hotel & Spa?

Yep, there is an onsite spa at Ashford International Hotel & Spa. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Ashford International Hotel & Spa have a pool?

Yep, and guests recommend it! Ashford International Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa features a full-service spa, a health club and an indoor pool.

Does Ashford International Hotel & Spa serve breakfast?

Yep, buffet breakfast is served daily.

Is there a free airport shuttle available at Ashford International Hotel & Spa?

No, Ashford International Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Ashford International Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ashford International Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1001 reviews" "
Rating 8 - Good. 316 out of 1001 reviews" "
Rating 6 - Okay. 164 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Peter, Liverpool

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nothing
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Stayed 2 nights in Jun 2024

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good - only issue was no towels at the pool!
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Claire

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not for us
The reception and the communal areas are modern and bright and the restaurant was the same. Sadly the room was not pleasant, we only stayed for 1 night be for our channel tunnel crossing and that was more than enough. Our room was tired and desperate for a refurb, scuffed walls, stained carpet and old dirt around the windows and on the skirting. Our fridge must not have been checked as the people before must have had ice cream or a milk shake and it was all over the fridge making it unusable to us. The bathroom was modern and a great shower. We did eat in the hotel, at the bar and the food was good with great service. The hotel is dog friendly but we weren’t allowed in the restaurant, however, for breakfast they were happy for us to eat in the communal area which worked really well. The staff at the hotel are happy to help.
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff had the personality of a wet mop except for reception. Food was ok but verging on dangerous, asked for no anchovies on Caesar Salad only to find them half way through the dish. If my wife was allergic this could have been a serious issue. Breakfast was served toast that was burnt on one side only for the food manager to quip " oh they do like to hide things". Ruined what was meant to be a relaxing couple days away.

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Clean & comfortable.
Nice service. Rooms need updating
Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Stayed 1 night in Jun 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel for Le Shuttle Rooms and corridors a bit tired but very comfortable beds and pillows Spotlessly clean Communal areas recently updated and very nice All staff friendly and polite
Stayed 1 night in Jun 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Property conditions & facilities
Friendly hotel with plenty of space inside. Good staff and service.
Stayed 1 night in Jun 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Internet a joke and the room and road noisy especially if you have a room in the front.
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!!
The hotel staff was very friendly and accommodating! Every request that I made was fulfilled happily. The hotel was clean and the beds were very comfortable. There was a good variety of food for breakfast. Our dog stayed with us and there was a very nice area for her to run around.
Stayed 1 night in May 2024

8/10 Good

Sissel

Travelled with partner
Liked: Cleanliness, staff & service
This was overall fine. The gym was nice. The breakfast was fine, but very pricy for what it was - it was not stocked and there were no clean tables when we arrived. We asked for one to be cleaned (on both mornings) and were met by quite an attitude. I would say this hotel is fine for a night but its overpriced. We had Expedia VIP but there was no extras like we normally get.
Stayed 2 nights in May 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good parking , beds and pillows were superb , staff very very helpful
Stayed 1 night in May 2024

4/10 Poor

Sivaniya

Stayed 1 night in Jun 2024

6/10 Okay

RUTH, West Sacramento

Liked: Cleanliness
They had very reduced staff, rooms were very noisy, they tried to move people but walls were really thin. Some rooms better than others, staff tried their best but very understaffed and electronics issue, you had to rekey your room card every day
Stayed 4 nights in May 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Staff & service
I have been thaere before but on this occasion was just not good enough for me to give praise apart from the front desk
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straight forward check in process. Had minor issue with one of the bedsheets which was sorted
Stayed 1 night in May 2024

10/10 Excellent

Mikeson

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Second time visiting, already making arrangements for my third visit. Great staff, amazing facilities and very close to the Ashford Retail Outlet.
Stayed 3 nights in May 2024

6/10 Okay

Scott

Stayed 1 night in May 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldve preferred if spa facilities were easily available to guests staying at the hotel
Stayed 2 nights in May 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities excellent as was breakfast and swimming pool. I like the many seating areas with lots of natural light.
Stayed 2 nights in May 2024