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Hotel Shanghai Sheshan Oriental - Handwritten Collection

4.5 star property
Luxury Shanghai hotel in Songjiang District with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Shanghai Sheshan Oriental - Handwritten Collection

Exterior
Front of property - evening/night
Bar (on property)
Property grounds
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available

Explore the area

Map
3388 Sichen Road, Sijing, Shanghai, Shanghai, 201601
  • Sheshan Golf Club
    15 min walk
  • Happy Valley Amusement Park
    2 min drive
  • Shanghai Sculpture Park
    4 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    30 min drive

Room options

View all photos for Luxury Twin Room, 2 Single Beds, Pool View

Premium bedding, down duvets, minibar, in-room safe

Luxury Twin Room, 2 Single Beds, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Down duvet
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Down duvet
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Pool View

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Down duvet
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Terrace

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Down duvet
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room, 2 Single Beds, Terrace

Premium bedding, down duvets, minibar, in-room safe

Luxury Twin Room, 2 Single Beds, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Down duvet
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Opera)

Suite, 1 King Bed (Opera)

Suite, 1 King Bed (Opera)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Down duvet
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Club)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed (Club)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Down duvet
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Luxury Twin Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Down duvet
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Prestige)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Down duvet
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds (Club)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 2 Single Beds (Club)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Down duvet
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hilton Garden Inn Shanghai Hongqiao NECC

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (206)
The price is AU$61
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hilton Garden Inn Shanghai Hongqiao NECC

About the area

Shanghai

A luxury stay in Shanghai awaits you at Hotel Shanghai Sheshan Oriental - Handwritten Collection. You'll be within a 15-minute walk of Sheshan Golf Club and 2.1 km (1.3 mi) from Happy Valley Amusement Park. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and body treatments. The restaurant, M Mediterranean, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court, Turkish bath/hammam and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .In proximity to this 4.5-property class Songjiang District hotel you'll find National Exhibition and Convention Center.

What's nearby

  • Happy Valley Amusement Park - 2 min drive
  • Shanghai Sculpture Park - 4 min drive
  • Shanghai Outlets - 5 min drive
  • Sheshan Hill - 10 min drive
  • National Exhibition and Convention Center - 13 min drive

Getting around

  • Sheshan Station - 11 min walk
  • Shanghai Songjian South Station - 18 min drive
  • Hongqiao International Airport (SHA) - 30 min drive

Restaurants

  • ‪佘山国际高尔夫俱乐部 - ‬14 min walk
  • ‪必胜客 - ‬3 min drive
  • ‪必胜客 - ‬4 min drive
  • ‪上海人家私房菜 - ‬2 min walk
  • ‪湖光山色舫 - ‬3 min drive

About this property

Hotel Shanghai Sheshan Oriental - Handwritten Collection

Luxury Shanghai hotel in Songjiang District with 3 restaurants
Hotel Shanghai Sheshan Oriental - Handwritten Collection offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Hotel Shanghai Sheshan Oriental - Handwritten Collection. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Shanghai hotel.

  • 368 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 2009
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Hotel Shanghai Sheshan Oriental - Handwritten Collection offers 368 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include a bath, bidets and hairdryers. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with Turkish bath/hammam.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 193 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Chinese
  • Fukami
  • M Mediterranean
  • Vie

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body treatments
  • In-room massages
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 348.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 193 per person
  • Rollaway bed fee: CNY 348.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shanghai Sheshan
Shanghai Sheshan Sofitel
Shanghai Sofitel Sheshan
Sheshan Sofitel Shanghai
Sofitel Oriental Shanghai
Sofitel Shanghai Sheshan Oriental
Sofitel Sheshan
Sofitel Sheshan Oriental
Sofitel Sheshan Oriental Hotel
Sofitel Sheshan Oriental Hotel Shanghai
Sofitel Shanghai Sheshan Oriental Hotel Shanghai
Sofitel Shanghai Sheshan Oriental Hotel

Frequently asked questions

What is the cancellation policy at Hotel Shanghai Sheshan Oriental - Handwritten Collection?

Hotel Shanghai Sheshan Oriental - Handwritten Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Shanghai Sheshan Oriental - Handwritten Collection?

Yep, Hotel Shanghai Sheshan Oriental - Handwritten Collection has a free self car park.

Is there a spa on site at Hotel Shanghai Sheshan Oriental - Handwritten Collection?

Yep, there is an onsite spa at Hotel Shanghai Sheshan Oriental - Handwritten Collection. You'll enjoy services like body treatments.

Does Hotel Shanghai Sheshan Oriental - Handwritten Collection have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Hotel Shanghai Sheshan Oriental - Handwritten Collection?

Hotel Shanghai Sheshan Oriental - Handwritten Collection features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Shanghai Sheshan Oriental - Handwritten Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Shanghai Sheshan Oriental - Handwritten Collection.

Is Hotel Shanghai Sheshan Oriental - Handwritten Collection family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hotel Shanghai Sheshan Oriental - Handwritten Collection is a hit with families.

Does Hotel Shanghai Sheshan Oriental - Handwritten Collection serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Shanghai Sheshan Oriental - Handwritten Collection?

No, Hotel Shanghai Sheshan Oriental - Handwritten Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Shanghai Sheshan Oriental - Handwritten Collection?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Shanghai Sheshan Oriental - Handwritten Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Shanghai Sheshan Oriental - Handwritten Collection?

No, pets are not allowed.

Is there a golf course on site at Hotel Shanghai Sheshan Oriental - Handwritten Collection?

There isn't one on site, but Sheshan Golf Club is a short 15-minute walk away.

Hotel Shanghai Sheshan Oriental - Handwritten Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 135 reviews" "
Rating 8 - Good. 55 out of 135 reviews" "
Rating 6 - Okay. 20 out of 135 reviews" "
Rating 4 - Poor. 7 out of 135 reviews" "
Rating 2 - Terrible. 4 out of 135 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with group
Liked: Property conditions & facilities, room comfort
We chose this hotel for the pool and went directly after checking in around 4pm. When we got there, the pool was extremely dirty. Thankfully the next day it was clean, however it was only cleaned once a day. Staff was great, but the pool left a lot to be desired.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay two nights for half marathon
The food is good, especially the Japanese restaurant.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short getaway
Aged hotel but clean and comfortable, with deco fitting the theme. Overall nice stay. Though slightly pricey restaurants, all with excellent quality food. Service is good with friendly and very helpful staff. We stayed 3D2N, had an upgraded room and enjoyed the facilities. Great place near the metro line 9 for short getaway or staycation. Kids will enjoy outdoor pool with real sand for beach feel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Rosane

Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and had a great balcony overlooking the pools. Pools were great but the hotel ran out of towels at the pool and the lady didn’t offer to find more for guests. Both the Japanese restaurant and all day dining had well prepared food which we all enjoyed.
Stayed 1 night in Jul 2021

4/10 Poor

KELLY-ANN DOWNS

Travelled with family
Disliked: Staff & service
Only worth it on a sunny day !
Was asked by security to provide our health code but chinese guests werent!! The check-in queues were awful and they didnt have the sense to use check-out staff who werent busy, the tv channels were half of what was advertised with no english channels whatsoever, no wine glasses and having the router on the floor with lots of wires is really tacky. No staff and towels in the morning for the pool and the breakfast buffet was badly staffed, guests acted like theyve never eaten at a buffet before ! If it werent for the outdoor pool and slide its not somewhere id rush to again.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
We stayed for a night in the middle of peak season.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
开心亲子时光
饭店最吸引的是它的泳池与沙滩，水深约1.2所以儿子是可以踩得的，饭店泳池设施让小孩念念不忘，一直说有机会还有来游泳玩沙 饭店有点年代，所以感觉有点老旧但服务是非常好的，我们入住刚好是入住高峰期，但柜台人员还是很细心的讲解各项须知。 我很满意这次的住宿
Stayed 1 night in Aug 2020

8/10 Good

Amy, Shanghai

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Not bad. The hotel is designed with east-south style but it really long time already.
Stayed 1 night in Jul 2020

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SAN to SHESHAN
Stayed 1 night in Oct 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Very good for children and close to Shanghai center.
Stayed 3 nights in Oct 2019

8/10 Good

Warren

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was very nice the issue I had the staff did not speak much English for a International hotel and they didn't seem to understand my Chinese.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Staycation
Hotel is nice, but getting old now. Room did not have the wow factor you expect for a 5 star stay. Room was overpriced. Food was average considering the price. Can’t fault the service though. There is really nothing around the hotel, you need transport to get anywhere.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This was a fantastic hotel for our family. It would be even better in the summer, because of the unique outdoor pool, but it was also a nice oasis away from the city during the winter time. Our family enjoyed the indoor pool, and the room was very comfortable and well furnished. The staff was ready to give advice about things to do in the local area. Even though there are no restaurants or shops in the area directly around the hotel, the hotel has many things to do and enough good food options if you don't want to go out.
Stayed 3 nights in Jan 2018

6/10 Okay

Gregory

Liked: Cleanliness, room comfort
Disliked: Staff & service
Sofitel not up to the Sofitel Brand
This hotel isn't up to Sofitel standards by look or the Sofitel culture. You will find it very difficult to communicate if you don't speak any of the Chinese languages.
Stayed 1 night in Jan 2018

8/10 Good

HAOYU

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for family and conference, hard to get taxi.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Not a perfect room
Good - arranged a swimming pool site room...but it’s cold season Bad - uncomfortable smell all over when staying in the room
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
i still smell smoke in non smoking room so I asked to change the room. The second room is better but there are several stains on the carpet. I checked in anyway because it was late in the night. The service was good because when I mentioned this issue to a nice lady she arranged to change the room immediately. The hotel is big and not many people there. I really appreciate the pool which I can have my own lane when I swim. The room services guy was patient to me too. Overall, I enjoyed my stay and would recommend to others.
Stayed 2 nights in Aug 2017

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay-cation at Sofitel Sheshan
We took our teen daughters for a quick stay-cation during Dragonboat holiday. While the pools are definitely aimed at small children and the clientele is primarily families with very young children, it was still an enjoyable, relaxing break from city life. It was very easy to have the concierge arrange a local cab for us to visit Sheshan National Park, an area with an interesting observatory, basilica and family-friendly pathway through a bamboo forest.
Stayed 3 nights in May 2017

8/10 Good

elaine, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Shanghai staycation for kids!
This was a nice staycation for Shanghai, it is only about 30-45min away from the city center yet can feel like a real getaway. The pool and overall facilities are very kid friendly.
Stayed 1 night in May 2017

8/10 Good

Scott

Liked: Property conditions & facilities, room comfort
Too far from everything

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad stay
The stay was far from my expectations, this Sofitel is not at the standing of a 5 stars Hotel. We stay one night there and had many issues : the room is not soundproofed, you can hear all the people in the corridor, the check in was not friendly, we had no information about the stay : breakfast time, check out time. During the stay, people from the hotel entered the room without knocking and opened the door directly to repair a light, this is incredible ! The room service refused to provide us champagne glasses and ask us additional deposit by cash on top of the one given during check in. Of course, duty manager phone was never available. During breakfast, no water available, we requested a glass to the waiters and nobody could understand our request in Chinese and English. I will not recommend this hotel.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tamara, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day weekend staycation getaway with 4 year old
We live in the center of Shanghai and I wanted to get away. The Sofitel is located within Shanghai municipality but outside the city. Clear blue skies greeted us. Lots of kid related activities from a kids pool and even the larger pool is only about 3 1/2 feet deep at its most and is made out to be like a large lagoon including beach front. Large kids water slide is at one end. Options to rent small kids row boats or inflatable rafts or other inflatables. There are also two kids play rooms, one with a soft play structure with slides and ball pit; the other with a few arcade type games. There was make your own ice cream bars in the lobby for 50 RMB. Over a week later and my daughter is still talking about the hotel; she wants to go live there.