Holiday Inn London - Shepperton, an IHG Hotel

4.0 star property
Suburban hotel with fitness centre and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - Shepperton, an IHG Hotel

Exterior
Bar (on property)
Bar (on property)
Bar (on property)
Fitness facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
Felix Lane, Shepperton, England, TW17 8NP
  • Shepperton Marina
    4 min walk
  • Kempton Racecourse
    6 min drive
  • Bushy Park
    10 min drive
  • London (LHR-Heathrow)
    29 min drive

Room options

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Sofa bed - double
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Sofa bed - double
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Sofa bed - double
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Sofa bed - double
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Sofa bed - double
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

Shepperton

At Holiday Inn London - Shepperton, an IHG Hotel you'll be within a 5-minute walk of Thames River and 2 km (1.2 mi) from Thames Path. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, In The Wings, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and sauna. 2691 square feet (250 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Shepperton hotel include Hampton Court Palace and Twickenham Stadium.

What's nearby

  • Kempton Racecourse - 6 min drive - 4.6 km
  • Hampton Court - 11 min drive - 8.4 km
  • Hampton Court Palace - 11 min drive - 7.8 km
  • Twickenham Stadium - 12 min drive - 11.4 km
  • Chessington World of Adventures - 19 min drive - 15.9 km

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪The Swan - ‬4 min drive
  • ‪Sushi Wakyo - ‬3 min drive
  • ‪The Surrey Coffee Company - ‬4 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton, an IHG Hotel

Suburban hotel with fitness centre and sauna
As a guest of Holiday Inn London - Shepperton, an IHG Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2691 square feet (250 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Shepperton, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

  • 1 building
  • 184 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn London - Shepperton, an IHG Hotel offers 184 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,691 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 3 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton, An Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton, an IHG Hotel Hotel
Holiday Inn London - Shepperton, an IHG Hotel Shepperton
Holiday Inn London - Shepperton, an IHG Hotel Hotel Shepperton

Frequently asked questions

What is the cancellation policy at Holiday Inn London - Shepperton, an IHG Hotel?

Holiday Inn London - Shepperton, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London - Shepperton, an IHG Hotel?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn London - Shepperton, an IHG Hotel on 1 Dec 2024 start from AU$173.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London - Shepperton, an IHG Hotel?

Yep, Holiday Inn London - Shepperton, an IHG Hotel has a self car park for GBP 3 per day.

Does Holiday Inn London - Shepperton, an IHG Hotel have a pool?

Holiday Inn London - Shepperton, an IHG Hotel has an indoor pool. The pool is open 6:30 AM to 9:00 PM.

Is Holiday Inn London - Shepperton, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Holiday Inn London - Shepperton, an IHG Hotel is a hit with families.

Does Holiday Inn London - Shepperton, an IHG Hotel serve breakfast?

Yep, buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn London - Shepperton, an IHG Hotel?

No, Holiday Inn London - Shepperton, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London - Shepperton, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn London - Shepperton, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn London - Shepperton, an IHG Hotel?

Dogs are welcome at Holiday Inn London - Shepperton, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 22 kg per pet.

Holiday Inn London - Shepperton, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 277 out of 716 reviews" "
Rating 8 - Good. 238 out of 716 reviews" "
Rating 6 - Okay. 114 out of 716 reviews" "
Rating 4 - Poor. 54 out of 716 reviews" "
Rating 2 - Terrible. 33 out of 716 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Imran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Arrived at the hotel from a long journey booked a family room what I can I say didn’t full fit the family . Sofa bed was small and terrible no way could of fitted 2 children onit wasn’t happy ask the receptionist can we change room the answer was we don’t have any bigger size room but rudley just offered a refund back there and then no sorry or anything I would have took the refund but as I was travelling 5 hours drive lasthing I wana be doing is looking for hotels. Didn’t like the receptionist she was rude horrible and not welcoming.i would have had at-least like some sort of compensation for not full filling are family room for us . Would I stay there again NO.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We stayed for two nights to visit Windsor. The hotel was super clean, super friendly, had excellent amenities and breakfast was outstanding. Definitely recommend!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Theresa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly & help
Stayed 4 nights in Aug 2024

8/10 Good

Tracy

Stayed 3 nights in Jul 2024

2/10 Terrible

David

Stayed 1 night in Aug 2024

8/10 Good

Craig

Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, room comfort
Everything is well-maintained. The spa and pool were a huge bonus. The bar area is great - spacious and comfortable, serving tasty pizza til 11pm. There's a beautiful outdoor area by the river. Breakfast is high quality. We wish we had booked another night!
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabelle

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ann

Disliked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but noisy
Lovely staff lovely room But very noisy was woken up several times but an event and people shouting and arguing. No air conditioning so windows open as hot room.
Stayed 1 night in Jul 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kiran

Business traveller
Liked: Property conditions & facilities
Smelly breakfast seating .. conjugated bedrooms for 164 per night. Never book at this place again
Stayed 1 night in Jul 2024

2/10 Terrible

parker

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Gaslit by Hotel.com Reviews & photos.
I’m considering never using hotels.com after this. The picture are not even close to an accurate representation of that the rooms looked like. This hotel was a wreck from the staff when we arrived to the room we got in 3 hours after check in time. After I made it to my room I was greeted by a nude elderly women because they double booked my room… when I finally got my own room the AC and heat in the shower didn’t work. Next room I got had yellow stains on the sheets, walls, and all over the bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

JOHN

Travelled with partner
Liked: Property conditions & facilities
My wife fell over on arrival and hurt her knee and elbow just before checking in due to rug not being properly set, flat on the floor. Staff were helpful and offered assistance. Breakfast was chaotic! To say the least. We informed reception manager of the breakfast problems, he said they were being looked into. Have photos to proof the mess at breakfast. Absolutely terrible!
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024