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Hilton Short Hills

4.0 star property
Suburban hotel with 24-hour health club and sauna
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Short Hills

Exterior
Indoor pool, seasonal outdoor pool
Terrace/patio
48-inch flat-screen TV with cable channels, TV, MP3 dock
Presidential Suite, 1 King Bed

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
41 Jfk Pkwy, Short Hills, NJ, 07078
  • Mall at Short Hills
    8 min walk
  • Overlook Medical Center
    8 min drive
  • Drew University
    8 min drive
  • Newark Liberty Intl. Airport (EWR)
    16 min drive

Room options

View all photos for One King Bed, Roll In Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Bed, Roll In Shower

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Kitchen

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Kitchen

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed- Room 2 Work

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed- Room 2 Work

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Business Lounge Access (Lounge Closed on Weekends)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds, Non Smoking, Business Lounge Access (Lounge Closed on Weekends)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access (King Room-Club Level, Closed Weekends)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Business Lounge Access (King Room-Club Level, Closed Weekends)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Bathtub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn Springfield
Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (769)
The price is AU$428
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Hilton Garden Inn Springfield

About the area

Short Hills

At Hilton Short Hills you'll be within a 10-minute walk of Mall at Short Hills and 5 km (3.1 mi) from Overlook Medical Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Dining Room, serves American cuisine and is open for breakfast and lunch. The Retreat is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, outdoor tennis court, Hot tub and sauna. 1568 square feet (146 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas and a seasonal outdoor swimming pool. Full breakfast is available daily between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 20-minute drive of this Short Hills hotel include Prudential Center and New Jersey Performing Arts Center.

What's nearby

  • Mall at Short Hills - 8 min walk
  • Drew University - 8 min drive
  • Paper Mill Playhouse - 8 min drive
  • Turtle Back Zoo - 11 min drive
  • Seton Hall University - 14 min drive

Getting around

  • Chatham Station - 3 min drive
  • Newark Liberty Intl. Airport (EWR) - 16 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪California Pizza Kitchen - ‬15 min walk
  • ‪Legal Sea Foods - ‬10 min walk
  • ‪The Dining Room - ‬8 min walk
  • ‪Broadway Diner - ‬3 min drive

About this property

Hilton Short Hills

Suburban hotel with 24-hour health club and sauna
Hilton Short Hills offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 1568 square feet (146 square metres) and includes a conference centre. A hot tub, a sauna, and a terrace are also featured at the business-friendly Hilton Short Hills. For a fee, parking is available.

This Short Hills hotel is smoke free.

  • 1 building
  • 314 guestrooms or units
  • 7 levels
  • Conference rooms
  • 1568 sq ft of conference space
  • 146 sq. m of conference space
  • Built in 1988
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • Corner/local shop
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Short Hills offers 314 shared accommodations with MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Limo/town car service
  • Parking on site (USD 24 per night)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 23 to 33 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Dining Room
  • The Patio
  • The Retreat

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (1,568 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 33.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 24 per night
  • Valet parking fee: USD 32 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Short Hills
Hilton Short Hills
Short Hills Hilton
Hilton Short Hills Hotel Short Hills
Hilton Short Hills Hotel
Hilton Short Hills Hotel
Hilton Short Hills Short Hills
Hilton Short Hills Hotel Short Hills

Frequently asked questions

What is the cancellation policy at Hilton Short Hills?

Hilton Short Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Short Hills?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Short Hills on 26 Nov 2024 start from AU$298.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Short Hills?

Yep, Hilton Short Hills has a self car park for USD 24 per night.

Does Hilton Short Hills have a pool?

Hilton Short Hills has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from June to September).

What luxury perks are available at Hilton Short Hills?

Hilton Short Hills features a 24-hour health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Short Hills a romantic place to stay?

1 hot tub and poolside dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Short Hills.

Is Hilton Short Hills family-friendly?

You bet! With amenities such as a corner/local shop and a free shopping shuttle, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Short Hills is a hit with families.

Does Hilton Short Hills serve breakfast?

You bet, full brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Short Hills?

No, Hilton Short Hills does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Short Hills?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Short Hills?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Short Hills?

No, pets are not allowed.

Hilton Short Hills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 940 reviews" "
Rating 8 - Good. 243 out of 940 reviews" "
Rating 6 - Okay. 107 out of 940 reviews" "
Rating 4 - Poor. 47 out of 940 reviews" "
Rating 2 - Terrible. 55 out of 940 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yana

Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and it was in a perfect location right next to the mall but parking was not the best. We had to park in the garage and walk your way up and doing that with a kid. It’s very difficult. But aside from the other place was beautiful
Stayed 2 nights in Aug 2024

6/10 Okay

Karam L .

Travelled with family and small children
Liked: Cleanliness
Front desk staff was not welcoming. Housekeeping staff was excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. Check in/out was easy.
Stayed 1 night in Aug 2024

10/10 Excellent

Massimiliano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 1 night in Aug 2024

8/10 Good

Gretchen, Old Lyme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool area
Stayed 2 nights in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff at the restaurants were friendly and the service was excellent. The only downside to the stay occurred when late-night revealers woke up the entire floor at 4:00 am.
Stayed 2 nights in Jul 2024

10/10 Excellent

ROSANNA MARIA

Stayed 3 nights in Jul 2024

2/10 Terrible

Christopher

Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced
Stayed 2 nights in Jul 2024

10/10 Excellent

Zion

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Maritza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophia and Wewa’s staycation
Had a very nice staycation with my granddaughter, she loved everything and can’t wait to do it again! I have no complaints about service, hospitality or cleanliness of the location. Breakfast was a lil expensive and we didn’t eat it all!
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and the room was amazing
Stayed 1 night in Jun 2024

4/10 Poor

J

Travelled with family
Liked: Cleanliness
The website states free breakfast to all adults then the buffet is overpriced at $40 per adult. Waited at table 15 min with no service so I walked out. Bathroom door was broken. Air conditioner did not work properly kept shutting off. I did not attempt to ask to change rooms because it was just for 2 nights. Otherwise the pools were clean and most of the staff was very friendly. The hotel is also clean and convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean rooms, great area
Stayed 2 nights in Jun 2024

8/10 Good

BHAVESHKUMAR

Good
Stayed 4 nights in Jul 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Stay
Great hotel with friendly members of staff.
Stayed 3 nights in Jul 2024

6/10 Okay

Joanna, Stroudsburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the price, it's not worth it. Rooms are outdated. The parking is $25 per vehicle, per day. This is on top of the $280 you are paying per night. Air conditioner was not working properly. The wall controller was set at 65 and room temperature stood at 72 degrees the entire stay. Bathroom did not have proper ventilation. The room had an odd smell and was muggy. Parking was a nightmare. We were following everyone else that was parking on the top lot. There are stairs and the walk was long to get to the front. After returning from eating dinner, there are signs for hotel parking everywhere but it keeps you looping around until you figure, let me go this way to explore and you find that the parking is actually underground. You need to take an elevator up to check in.
Stayed 1 night in Jul 2024

4/10 Poor

Sandy

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was telling you to get to your room everytime they would see you in front of elevators or looking at menu to restaurant, even if you would be talking to people for work. They would interrupt conversations to tell you that you needed to go to your room” I have never stayed in a hotel where staff thinks they can tell a paying customer where to go or what to do. Will not stay here again.
Stayed 1 night in Jun 2024

4/10 Poor

Sandy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Entire front lobby was closed off, guests couldn’t sit in lobby area, with no consideration for guests staying in hotel. Staff were every minute telling you that you couldn’t stay in lobby and that you had to go up to your room treating everyone like a child. Hotel was nice, shopping mall was across the street , but staff was very on your ass for every little thing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Stayed 1 night in Jun 2024