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Hillocks Hotel & Spa

5.0 star property
Luxury hotel connected to a shopping centre in Siem Reap with a full-service spa

Photo gallery for Hillocks Hotel & Spa

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Exterior
Reception
Poolside bar
1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Spa
  • Room service
The current price is AU$97
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
Sala Kamreuk Village, Sangkat Sala Kamreuk, Siem Reap, Siem Reap, 17254
  • Old Market Area
    ‪15 min walk‬
  • Pub Street
    ‪20 min walk‬
  • Angkor Night Market
    ‪3 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪58 min drive‬

Room options

View all photos for Deluxe Suite, 2 Single Bed with Sofa bed, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Suite, 2 Single Bed with Sofa bed, Non Smoking, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Ceiling fan
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Jacuzzi Suite, 1 Queen Bed, Non Smoking

1 bedroom, minibar, in-room safe, individually decorated

Jacuzzi Suite, 1 Queen Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Ceiling fan
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Ceiling fan
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Suite, 1 Double Bed with Sofa bed, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Villa Suite, 1 Double Bed with Sofa bed, Non Smoking, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Ceiling fan
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Residence Suite, with Kitchen, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Residence Suite, with Kitchen, Non Smoking, Garden View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

1 bedroom, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Pool View Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

1 bedroom, minibar, in-room safe, individually decorated

Presidential Pool View Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Garden View King Suite Balcony - Included 30% Off On Spa

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Garden View King Suite Balcony - Included 30% Off On Spa

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Garden View Twin Suite Balcony - Included 30% Off On Spa

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Garden View Twin Suite Balcony - Included 30% Off On Spa

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Garden View King Suite Balcony - Included 35% Off On Spa

1 bedroom, minibar, in-room safe, individually decorated

Premier Garden View King Suite Balcony - Included 35% Off On Spa

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

1 bedroom, minibar, in-room safe, individually decorated

Residence Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Jacuzzi King Suite With Balcony - Included 35% Off On Spa

1 bedroom, minibar, in-room safe, individually decorated

Jacuzzi King Suite With Balcony - Included 35% Off On Spa

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Queen Bed

View all photos for Superior Twin, Balcony - Included 30% Off On Spa

1 bedroom, minibar, in-room safe, individually decorated

Superior Twin, Balcony - Included 30% Off On Spa

  • Sleeps 2
  • 2 Single Beds

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About the area

Siem Reap

Hillocks Hotel & Spa puts you in the heart of Siem Reap, connected to a shopping centre and within a 20-minute stroll of Apsara Theatre and Old Market Area. Highlights at this luxury hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include sports massages and body wraps along with aromatherapy and reflexology. The restaurant, Green Hill, serves local and international cuisine and is open for lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, kids' club and kids' swimming pool. Additionally, you'll find a free manager's reception, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 5-property class Siem Reap hotel include Pub Street and Angkor Night Market.

What's nearby

  • Old Market Area - 15 min walk - 1.3 km
  • Pub Street - 20 min walk - 1.7 km
  • Royal Garden - 3 min drive - 2.2 km
  • Angkor Night Market - 3 min drive - 1.9 km
  • Angkor Wat - 9 min drive - 7.8 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Khmer Grill Coffee & Bar - ‬11 min walk
  • ‪Cuisine Wat Damnak - ‬7 min walk
  • ‪Street 27 Restaurant - ‬14 min walk
  • ‪Chocolate Gardens - ‬11 min walk
  • ‪Urban Tree Hut - ‬13 min walk

About this property

Hillocks Hotel & Spa

Luxury hotel connected to a shopping centre in Siem Reap with a full-service spa
Hillocks Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily.

A children's pool, a terrace, and barbecue grills are also featured at the luxury Hillocks Hotel & Spa. You'll have access to the outdoor pool at a partner property. A shuttle from the airport to the hotel (available on request) is available for a fee.

This Art Deco Siem Reap hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • 9 buildings
  • 2 bars or lounges
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hillocks Hotel & Spa offers 38 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. 42-inch LED televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Khmer

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Property amenities

Parking and transport

  • Free offsite parking
  • Airport pick-up shuttle (surcharge) from 6 AM to midnight on request
  • Area shuttle

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Green Hill

Things to do

  • 36-hole adjacent golf course
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hillocks Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hillocks Hotel Siem Reap
Hillocks Hotel
Hillocks Siem Reap
Hillocks Hotel Spa
Hillocks Hotel & Spa Hotel
Hillocks Hotel & Spa Siem Reap
Hillocks Hotel & Spa Hotel Siem Reap

Frequently asked questions

What is the cancellation policy at Hillocks Hotel & Spa?

Hillocks Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hillocks Hotel & Spa?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hillocks Hotel & Spa on 21 Apr 2025 start from AU$96.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hillocks Hotel & Spa?

Yep, there is an onsite spa at Hillocks Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hillocks Hotel & Spa have a pool?

Hillocks Hotel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Hillocks Hotel & Spa?

Hillocks Hotel & Spa features a full-service spa, an outdoor pool and 2 bars.

Is Hillocks Hotel & Spa family-friendly?

You bet! With amenities such as a children's club, a children's pool and babysitting services, it's no surprise that Hillocks Hotel & Spa is a hit with families.

Does Hillocks Hotel & Spa serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hillocks Hotel & Spa?

No, but there's a shuttle from the airport to the hotel that runs from 6 AM - midnight on request for a fee.

Is there a bar or restaurant at Hillocks Hotel & Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hillocks Hotel & Spa?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at Hillocks Hotel & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Hillocks Hotel & Spa?

There is a golf course next to Hillocks Hotel & Spa.

Hillocks Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 198 reviews
Rating 8 - Good. 56 out of 198 reviews
Rating 6 - Okay. 10 out of 198 reviews
Rating 4 - Poor. 4 out of 198 reviews
Rating 2 - Terrible. 1 out of 198 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Property
I stayed with my older parents and brother for two nights surrounding a day trip to Angkor Wat. The property was exceptional and I wish I had stayed longer so we could enjoy it. The staff was exceptional throughout and the rooms were beautiful. Lina in the Spa provided one of the best massages I ever had. Joes Burger a 6 min walk down the street was also excellent. I highly recommend both.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature resort with great comforts and service!
Great hotel nestled in a big trees and nature. The staff is so kind, friendly and helpful. We stayed for a week and had the villa suite. The suite was spacious and very comfortable. Wat Damnak area is the best… close to town but also far enough away that it is quiet. We will stay here again on our next trip to Siem Reap. Thank you!
Stayed 7 nights in Oct 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a grest time in the hotel. The service was very good the stuff were very frriendly and helpfull and tried to make our visit the best.
Stayed 2 nights in Aug 2024

8/10 Good

Pramod

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hillocks Hotel and Spa
The stay at the Hillocks Hotel and Spa was extremely comfortable. Staff is very polite and attentive to the needs of the guests. Due to the non-tourist season not many guests were staying at the hotel and perhaps this was the reason that the menu at the restaurant had limited choice.
Stayed 3 nights in Jun 2024

6/10 Okay

Sahrakyth

Travelled with family
Liked: Cleanliness, staff & service
The staffs on duty were attentive, friendly and hardworking, but the property was not properly staffed by management. For example, room service kitchen was not available for all 3 nights that we stayed there, given the location is far from the center of town, we had to go to next door property for dinner at one point.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful setting
Stayed 3 nights in Mar 2023

10/10 Excellent

Ly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Beth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced and Understaffed—stay elsewhere!
I get it, COVID. Hotels had to cut staff, scale back on amenities but lowered their prices & didn’t accept as many reservations, right? Not Hillocks.My friend recommended, she stayed over a year ago and paid $50/night. I paid $104/night and it was terrible. Cobwebs and mouse poop in my room, only 2 ppl cleaning for all 38 rooms & they were booked. For 2 days my room didn’t get cleaned until I showed them the photo of the mouse poop. I had to ask for more toilet paper every other day (I booked 7 nights, nonrefundable). Even when they would clean, they didn’t leave an extra roll. Breakfast was included & it had the potential to be great but again, only 2 people (that I saw) working it & 1 cook (running back & forth to refill food). Meaning, if you didn’t get there right at 6:30 am there was no coffee and no food and no clean plates and no clean tables. The staff couldn’t keep up. I got there at 6:50 this morning, the tables were still dirty from the morning before, no napkins & no coffee. Internet rarely worked. One night out of 7. I needed to change a plane ticket & book a hotel for another part of my trip. Got the spinning wheel of death even though all wifi bars were showing. I asked twice, they said “oh, must be slow.” Slow means it eventually loads the page. Not the case, I would get error msgs. saying “failed to load.” Had to go to a restaurant to change my flight & book things. Wished I could have left & gotten a refund!!!!! Maybe they’ll get it together in another year?
Spiderwebs
Animal poop
Cracked furniture
Stayed 5 nights in Dec 2022

10/10 Excellent

Teddy, Denver, CO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hillocks Hotel & Spa. It is a beautiful property with a very friendly, accommodating staff. We had a wonderful time exploring Angkor Wat and Siem Reap and the cherry on top was being able to come back to Hillocks to recharge. Highly recommend
Stayed 2 nights in Feb 2020

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service
Great staff! Sadly our stay was cut short due to airline cancellation, but the staff made adjustments and we still managed to get in abbreviated tours we had arranged through the hotel. Chen our driver is highly recommended and took us on a wonderful excited m express tour that hit all the highlights. We stayed in for dinner to enjoy the pool and were treated like royalty. In fact, we're calling it our pre-honeymoon. We both would like to go back and stay longer.
Stayed 2 nights in Jan 2020

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good bit not Great
I would say this isn't as good as it looks, it certainly isn't five star. The air conditioning in our room wasn't sufficient meaning the room was very hot. There are a lot of staff however they don't seem to do much, breakfast ok and they kept running out of things such as the local beer. Not a disaster, but not amazing
Stayed 3 nights in Jan 2020

8/10 Good

Kunzang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Very comfortable and relaxing
Stayed 3 nights in Jan 2020

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place to stay in Siam Reap
For my check-in I had a new guy, who was very friendly but still learning. To make up for it, my room was upgraded. This wasn’t necessary, and I found this action promising. From this point on, service was excellent and extensive. My touring and travels were effortlessly handled by the team. We conversed via FB Messenger prior to arrival, and all changes/additions that occurred after my arrival were seamless. The banana shake is excellent! The 90 minute aromatherapy massage was exceptional. The pool is gorgeous. The food and drink available in the surrounding area is very good at all hours
Stayed 3 nights in Dec 2019

10/10 Excellent

LAI NO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable to stay
The environment of the hotel is very silent and wonderful. However the bath facilities is opened in the room. it is odd
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High recommendation!
Wonderful service, friendly staff, excellent breakfast. They held a gala dinner, too- for Christmas Eve and it was a lovely spread with roasted meats and desserts, etc. High recommendation, would definitely come back
Christmas Eve by the pool
Christmas Eve gala decor
Christmas Eve banquet
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Excellent service. Staff very friendly and helpful. Lovely decoration of our room as the trip was to celebrate our wedding anniversary. They were able to book our tour and guides for us which was very useful
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it last year, loved it this year... and will love it when we return in April next year! The Hotel and most importantly the fantastic staff make staying at this Hotel an absolute pleasure and we always take away wonderful memories. Many thanks to Phally and her team once again.
Stayed 23 nights in Sep 2019

10/10 Excellent

Ross, Gold Coast

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful example of a sustainable hotel with eco-living amongst a tropical paradise.
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decore was lovely. Modern, artistic and relaxing.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2019

4/10 Poor

vanny

Disliked: Cleanliness, room comfort
We booked a Jacuzzi suite room for one night. First check in they offer us a free welcome drink and a wet towel which We love. But when they brought us to our room, the room was so hot without AC prepared and hot during the whole night we sleep, and when we look at the Jacuzzi outdoor , it all dirty and there were some little ants over it. There is a reason why We choose to book this room and hope the hotel well prepared the Jacuzzi full with water for ready to relax during my stay. They also offer a free welcome spa massage for 30 minutes, unfortunately there is only one spa lady on side and it very hard for us to schedule within our flexible schedule, at the end we weren’t able to have this service either. Very disappointed!!!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019