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Hotel Santika Pontianak

3.0 star property
Central hotel connected to a shopping centre in Pontianak with free valet parking

Photo gallery for Hotel Santika Pontianak

BBQ/picnic area
Outdoor pool
Exterior
Superior Room, 1 King Bed
Spa

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
Jalan Diponegoro No. 46, Pontianak, West Kalimantan, 78123
  • Vihara Bodhisatva Karaniya Metta
    ‪8 min walk‬
  • Kapuas Indah Building
    ‪9 min walk‬
  • Taman Alun Kapuas
    ‪11 min walk‬
  • Pontianak (PNK-Supadio)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Shower, hair dryer, slippers, towels

Superior Room, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Shower, hair dryer, slippers, towels

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Shower, hair dryer, slippers, towels

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Shower, hair dryer, slippers, towels

Suite, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Shower, hair dryer, slippers, towels

Executive Room, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Aerial view

HARRIS Hotel Pontianak

  • Pool
  • Spa
  • Kids pool
  • Parking included
3.9 out of 5, Good, (12)
The price is AU$57
for 1 room
includes taxes & fees
9 Mar - 10 Mar
HARRIS Hotel Pontianak

About the area

Pontianak

Hotel Santika Pontianak puts you in the heart of Pontianak, connected to a shopping centre and within just a 10-minute stroll of Vihara Bodhisatva Karaniya Metta and Kapuas Indah Building. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, Bamboo Cafe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of airport pick-up service. .Places within a 15-minute walk of this 3-property class Pontianak hotel include Taman Alun Kapuas and Alun Alun Kapuas.

What's nearby

  • Alun Alun Kapuas - 11 min walk
  • Gajah Mada Shopping Complex - 16 min walk
  • Ayani Mega Mall - 5 min drive
  • Museum Provinsi Kalimantan Barat - 5 min drive
  • Danau Sentarum National Park - 7 min drive

Getting around

  • Pontianak (PNK-Supadio) - 30 min drive

Restaurants

  • ‪Warung Kopi Asiang - ‬3 min walk
  • ‪RM. Sahara - ‬4 min walk
  • ‪Restoran Cita Rasa - ‬3 min walk
  • ‪Warung Minuman Suka Hati - ‬2 min walk
  • ‪American Fried Chicken - ‬3 min walk

About this property

Hotel Santika Pontianak

Central hotel connected to a shopping centre in Pontianak with free valet parking
Hotel Santika Pontianak offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a library, and barbecue grills are also featured at the business-friendly Hotel Santika Pontianak. A shuttle from the airport to the hotel (available on request) is available for a fee. Valet parking is free.

This 3-star Pontianak hotel is smoke free.

  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2003
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Santika Pontianak offers 129 air-conditioned accommodations with minibars and a safe. Televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers and hairdryers.

This Pontianak hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 8:30 PM at scheduled times and on request
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bamboo Cafe

Things to do

  • Health club
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika Pontianak

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 70000 per person
  • Airport shuttle fee: IDR 50000 per vehicle (maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pontianak
Hotel Santika Pontianak
Pontianak Hotel
Santika Pontianak
Hotel Santika Pontianak Hotel
Hotel Santika Pontianak Pontianak
Hotel Santika Pontianak CHSE Certified
Hotel Santika Pontianak Hotel Pontianak

Frequently asked questions

What is the cancellation policy at Hotel Santika Pontianak?

Hotel Santika Pontianak offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Santika Pontianak?

Yep, Hotel Santika Pontianak has free valet parking.

Is there a spa on site at Hotel Santika Pontianak?

There's no onsite spa, but this property does offer spa services.

Does Hotel Santika Pontianak have a pool?

Hotel Santika Pontianak has an outdoor pool.

Does Hotel Santika Pontianak serve breakfast?

Yep, buffet breakfast is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Santika Pontianak?

No, but there's a shuttle from the airport to the hotel that runs from 8:00 AM - 8:30 PM on request for a fee.

Is there a bar or restaurant at Hotel Santika Pontianak?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Santika Pontianak?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santika Pontianak?

No, pets and service animals are not allowed.

Hotel Santika Pontianak Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 11 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sahap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Lesley

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Good hotel let down by not being as clean as it could be. Staff were very pleasant and helpful, wifi was dreadful, we had difficulty booking things online.
Stayed 1 night in Oct 2019

6/10 Okay

Fatimah

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

4/10 Poor

Purnama

Disliked: Staff & service, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Darmawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Darmawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and nice hotel.Very near to the town.
Stayed 4 nights in Dec 2018

8/10 Good

GOVENDA RAJU, USJ

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Sathees Jeevanathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Zora, Kuching

Liked: Cleanliness, staff & service, room comfort
Nice, near to eateries and shops
Overall, Santika Hotel Pontianak is a suitable place for holiday makers or business trips. It is in the city centre and near to many eateries and shops, supermarkets and the impressive St Joseph Cathedral
Stayed 2 nights in May 2018

10/10 Excellent

julia, kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay in the city
1. convenient stay easy to get food at night 2. variety of food served for breakfast 3. with the price, it is value for money, clean room, clean bathroom 4. will definitely come back here for my next trip 5. special area for smoking - will not affect non-smoker
Stayed 2 nights in Nov 2017

8/10 Good

Ku Hazizam

Liked: Cleanliness, staff & service, room comfort
NEED TO REPAIR BATHROOM.
NEED TO REPAIR BATHROOM.stagnant water
Stayed 2 nights in Oct 2017

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
I once loved this hotel, but now I won't be back!
Years ago this hotel was one of the top in Pontianak but it has not been maintained. The overall hotel feels old and rundown. We had to be moved from our first room because the air con, TV and fridge didn't work. The gym is really used and tatty, not nice at all. The breakfast has very little selection, and not enough of what it did have as things kept running out. The condition of things in the restaurant look old and falling apart. The worst thing about what I found in the restaurant; cockroaches... this should not be! No excuse, totally discussing! About the only thing this hotel has going for it is the lovely, honest staff who work there.
Stayed 20 nights in Jun 2017

6/10 Okay

Verified traveller

8/10 Good

magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
reliable
the room was beautiful and very clean, but dark during the day (window only to the inside courtyard)

6/10 Okay

Verified traveller

classical
everything was correct

10/10 Excellent

Budi

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Room for improvement
Not bad but could be better.

8/10 Good

shaffeqe, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good plus plus...
Everything were nice, be it from front desk, location, the hotel's price, food and other services, but during our stay, Sauna doesn't work, Swimming pool also doesn't work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
worth it
Overall it was a good stay..

10/10 Excellent

dave, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Great breakfast.
I left a shirt on our first stay here and did not think I would see it again. I asked anyway on our return 10 days later and a man dilivered it to our room in minutes. I highly recommend this hotel.

8/10 Good

Diansyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort