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ME Sitges Terramar

5.0 star property
Luxury hotel on the beach, with outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ME Sitges Terramar

Outdoor pool, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Free toiletries, hair dryer, dressing gowns, slippers
Lunch, dinner served; Mediterranean cuisine, beach views
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
The price is AU$281
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
Passeig Maritim, 80, Sitges, Barcelona, 08870
  • Terramar Golf Club
    12 min walk
  • Beso Sitges
    1 min walk
  • Sitges Station
    9 min drive
  • Barcelona (BCN-Barcelona Intl.)
    34 min drive

Room options

View all photos for Junior Suite, Sea View (Xtra ME +)

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, Sea View (Xtra ME +)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • 3 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior ME Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Superior ME Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ME, Superior Room, 2 Bedrooms, Connecting Rooms, Partial Sea View

ME, Superior Room, 2 Bedrooms, Connecting Rooms, Partial Sea View

ME, Superior Room, 2 Bedrooms, Connecting Rooms, Partial Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
2 bedrooms
Premium bedding
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Suite (Sea and City View, Beyond ME+)

Suite (Sea and City View, Beyond ME+)

Suite (Sea and City View, Beyond ME+)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
  • 115 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Ultimate ME +)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms (Ultimate ME +)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Blackout curtains
Premium bedding
Separate bath and shower
  • 15 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ultimate ME + Suite Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Ultimate ME + Suite Sea View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
  • 162 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Partial Sea View (Always ME)

Room, Partial Sea View (Always ME)

Room, Partial Sea View (Always ME)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for ME, Superior Room, Bathtub, Sea View

Premium bedding, minibar, in-room safe, blackout curtains

ME, Superior Room, Bathtub, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Blackout curtains
Premium bedding
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for ME, Superior Room, Connecting Rooms

Premium bedding, minibar, in-room safe, blackout curtains

ME, Superior Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Blackout curtains
Premium bedding
Hairdryer
  • 5 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (ME City and Sea view, 2+2)

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room (ME City and Sea view, 2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Garden View (Always ME)

Room, Garden View (Always ME)

Room, Garden View (Always ME)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (ME, City and Sea view)

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room (ME, City and Sea view)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for ME, Studio, Sea View

ME, Studio, Sea View

ME, Studio, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Hairdryer
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Studio, Sea View (ME+ Junior Suite, 2+2)

Premium bedding, minibar, in-room safe, blackout curtains

Studio, Sea View (ME+ Junior Suite, 2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Premium bedding
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for ME, Superior Room, Partial Sea View

Premium bedding, minibar, in-room safe, blackout curtains

ME, Superior Room, Partial Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Premium bedding
  • 26 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio, Sea View (Junior Suite ME+)

Premium bedding, minibar, in-room safe, blackout curtains

Studio, Sea View (Junior Suite ME+)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Premium bedding
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Property grounds

Melia Sitges

Pool
Kids pool
Free WiFi
Restaurant
4.3 out of 5, Excellent, (814)
The price is AU$261
for 1 night
includes taxes & fees
10 Jan - 11 Jan
Melia Sitges

About the area

Sitges

A luxury stay in Sitges awaits you at ME Sitges Terramar. Within steps you'll find Les Anquines Beach and Platja De Terramar. Highlights at this beachfront hotel include 3 bars/lounges, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and sports massages along with body wraps, body scrubs and mani/pedis. The restaurant, Beso Sitges, serves Mediterranean cuisine and is open for lunch and dinner. Pool Bar is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a conference centre. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 15-minute walk of this Sitges hotel include Terramar Golf Club and Sanctuary of Vinyet.

What's nearby

  • Terramar Golf Club - 12 min walk
  • Sitges Beachfront - 17 min walk
  • La Ribera Beach - 10 min drive
  • San Sebastian Beach - 11 min drive
  • Balmins Beach - 13 min drive

Getting around

  • Sitges Station - 9 min drive
  • Barcelona El Prat Airport (BCN) - 34 min drive

Restaurants

  • ā€ŖMare Nostrum - ā€¬4 min drive
  • ā€ŖSports Bar Sitges - ā€¬5 min drive
  • ā€ŖRestaurante Can Marti - ā€¬5 min drive
  • ā€ŖRestaurante Bar Kansas - ā€¬3 min drive
  • ā€ŖDino Gelats - ā€¬5 min drive

About this property

ME Sitges Terramar

Luxury hotel on the beach, with outdoor pool
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at ME Sitges Terramar such as a complimentary children's club and an outdoor pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club and a rooftop terrace. For a fee, parking is available.

This 5-star Sitges hotel is smoke free.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 3 bars or lounges
  • Conference rooms
  • Built in 1932
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
ME Sitges Terramar offers 213 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 20 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beso Sitges
  • Oyster Bar
  • Pool Bar
  • Radio Rooftop Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Grab bar near toilet (70 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height counter and sink (85 centimetre high)
  • Raised toilet seat (50 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from October 14 2024 to April 30 2025 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed seasonally each year. They will be closed from 1 September to 30 June:
  • Children's club

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.30 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Secured self-parking fee: EUR 22 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with MeliĆ” (MeliĆ”)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Parties and events are allowed on site.Ā 
    This property affirms that it follows the cleaning and disinfection practices of Stay Safe with MeliĆ” (MeliĆ”) guidelines.

Property Registration Number HB-000061

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Terramar
Hotel Terramar Sitges
ME Sitges Terramar Hotel
Terramar Sitges
ME Sitges Terramar Hotel
ME Sitges Terramar Sitges
ME Sitges Terramar Hotel Sitges

Frequently asked questions

What is the cancellation policy at ME Sitges Terramar?

ME Sitges Terramar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ME Sitges Terramar?

As of 27 Dec 2024, prices found for a 1-night stay for 2 adults at ME Sitges Terramar on 4 Jan 2025 start from AU$269.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ME Sitges Terramar?

Yep, ME Sitges Terramar has a secured self car park for EUR 22 per day.

Are there any beaches close to ME Sitges Terramar?

Yep, ME Sitges Terramar is on Les Anquines Beach. Fun beach activities include scuba diving, waterskiing and kayaking.

Is there a spa on site at ME Sitges Terramar?

Yep, there is an onsite spa at ME Sitges Terramar. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does ME Sitges Terramar have a pool?

ME Sitges Terramar has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at ME Sitges Terramar?

ME Sitges Terramar features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes ME Sitges Terramar a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ME Sitges Terramar.

Does ME Sitges Terramar serve breakfast?

Sure does, buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at ME Sitges Terramar?

No, ME Sitges Terramar does not offer an airport shuttle service.

Is there a bar or restaurant at ME Sitges Terramar?

Yep, they've got a beach bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone? One of the bars/lounges will be unavailable from October 14 2024 to April 30 2025 (dates subject to change).

What time are check-in & check-out at ME Sitges Terramar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ME Sitges Terramar?

Dogs are welcome at ME Sitges Terramar, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Is there a golf course on site at ME Sitges Terramar?

There isn't one on site, but Terramar Golf Club is a short 12-minute walk away.

ME Sitges Terramar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 210 out of 324 reviews" "
Rating 8 - Good. 64 out of 324 reviews" "
Rating 6 - Okay. 28 out of 324 reviews" "
Rating 4 - Poor. 9 out of 324 reviews" "
Rating 2 - Terrible. 13 out of 324 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing visit at this property, and it was made even better with the help of the Lifestyle Concierge staff Guillermo and Paula. Every day that we exited or entered the property, they would greet us with a smile and offer to help with any of our needs. I look forward to seeing them and visiting ME SITGES Terramar again soon.
Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fine, nice area, however, the amenities were not available during our stay, we had issues with breakfast almost every morning and some of the staff were not the nicest, also there were weddings happening every single night here, one night the entire hotel smelled completely of cigarette smoke which was not great, the pool area was nice though and it is a short walking distance to the town center with local bus options right out front.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Simon

Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
This was our first time at this hotel chain, and it did not disappoint. From the bar, restaurant, pool and rooftop; we had an amazing couples vacation.
Stayed 4 nights in Sep 2024

4/10 Poor

Pablo

Disliked: Amenities, property conditions & facilities
No one ever helped us with our luggage, the bellboy was busy chatting with his colleagues. The window of the balcony was in terrible conditions, almost impossible to open. Coffee is the worst quality. Breakfast was ok but we were expecting better quality, sometimes itā€™s better less quantity and focus on the quality. Overall, itā€™s not worthy to spend almost 400 euros with this accommodation. Everything feels cheap.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General quality, excellent breakfast, nice beach and pool bar, plus the roof top bar and views are special.
Stayed 6 nights in Sep 2024

8/10 Good

Richard, Boston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start. NOT a 5-star hotel. Highest: 4-Star. Arrived on Friday to be informed that there was no dry-cleaning or laundry available over weekends and holidays (as they send it all out to a third party). Asked for extra hangers for 2-connecting rooms ā€” and eventually they said ā€œno moreā€ ā€” but when asked at front desk, apparently they had extra for others, but not us (guess we reached our quota). They eventually were able to shut off the overhead LED lights in our connecting corridor (so the doors could be left open at night). Extra bath towels were provided (when asked for), but I saw only one wash cloth during my entire 10-day stay. The HDMI wall connection in one of the rooms did not work. The TVā€™s are fixed to the wall, some at odd angles ā€” and do not swivel. The water pressure in the hand-held shower head needs to be increased (new beaded hoses?). Oh, and neither of the telephone handsets worked properly ā€” had to use speaker-phone (and that was spotty). So, definitely not a 5-star hotel.
Stayed 10 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very isolated location with lack of safety
Stayed 4 nights in Sep 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in nice location. A little far from town center. Food at property could have been better.
Stayed 3 nights in Sep 2024

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Amelia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service for a 5*
I was looking forward to this stay having been to Sitges every year with family and decided to stay at this hotel as opposed to our usual on avenue Sofia. The reviews were excellent and therefore I had no apprehensions however we did not have the best experience. The hotel itself is beautiful and has great amenities, the bed was very comfortable and the room was lovely. What let this hotel down was the staff and service. Having stayed at 5* all over the world the attitude of the staff here fell far below expectations. At check in there was no friendly exchange and we were asked to make a secondary payment of ā‚¬100 a night which was not an authorisation but a payment in addition to the cost of the stay, I accept there is often a deposit taken but this seemed excessive and the lady was adamant it was a hold even though I showed her the money had gone. Further the added amenities which are usually included at a 5* were all requiring further payment, which we could get over but not the attitude of the staff. They did not exchange pleasantries when you saw them around the hotel and when asking a question they merely gestured or were dismissive in their response. Not alot of effort was made to speak to us in English even though we attempted to speak in Spanish too.Lastly, we could see that some guests received a better service who were spanish and perhaps regulars, as their sun-beds were saved in advance of their arrival and catered to around the pool more often. Would not return.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael Searcin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere & area. Limited with food
Stayed 5 nights in Aug 2024

10/10 Excellent

KATRINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a two night getaway. Staff and service all perfect - canā€™t wait to come back.
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Opoku

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stay was pleasant until we got stuck in the lift at 1am one night for 45 minutes. My partner takes medication for anxiety and this triggered several panic attacks the next day. While they tried to compensate with free dinner and breakfast, it spoilt the trip and my partner is still not fully recovered.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christian, Scottsdale

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with lots of amenities, slight walk into town but can get the land train.
Stayed 5 nights in Aug 2024

6/10 Okay

Nesrine

Stayed 4 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I would stay there again
Stayed with my family. Got two rooms (one for wife and I) and one from my two teenagers. The hotel was perfect. Right across from the beach where they had beach chairs and a little restaurant. We also bought drinks and food by the pool which was fine. The hotel was very nicely decorated and stylish. We also ate dinner there one night outside which was great. I would stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I've been to. Everyone is incredibly kind and does an amazing job ā€“ from the managers to the concierge to housekeeping and the bar and restaurant staff. I could gush about all of them, but I don't have room to. I felt so sad leaving this morning. I can't wait to go back. Beautiful hotel and people.
Stayed 8 nights in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good seafront position and peaceful mostly
Stayed 4 nights in Jul 2024

10/10 Excellent

Rosaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay! I didnā€™t want to leave. It was beautiful and all of the staff was so friendly and helpful! Very clean and smelled good all over the resort. The view is amazing in every room. Couldnā€™t of had a better experience!
Stayed 2 nights in Jun 2024