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Heritage Le Telfair Golf & Wellness Resort

5.0 star property
Luxury resort on the beach, with 2 spa tubs
VIP Access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Le Telfair Golf & Wellness Resort

Aerial view
Outdoor pool, pool umbrellas, pool loungers
Exterior
In-room safe, desk, laptop workspace, free WiFi
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service

Explore the area

Map
Coastal Road, Bel Ombre, Bel Ombre
  • Heritage Golf Club
    8 min walk
  • Bel Ombre Beach
    14 min walk
  • Black River Gorges National Park
    4 min drive
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    62 min drive

Room options

View all photos for Deluxe Suite, Beachfront (Adult Only)

In-room safe, desk, laptop workspace, free WiFi

Deluxe Suite, Beachfront (Adult Only)

Highlights

Air conditioning
Connecting rooms available
Pillow menu
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Free bottled water
  • Sleeps 3
  • 1 Double Bed

View all photos for Senior Suite, Sea View (Adults Only)

In-room safe, desk, laptop workspace, free WiFi

Senior Suite, Sea View (Adults Only)

Highlights

Air conditioning
Connecting rooms available
Pillow menu
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Free bottled water
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Beachfront (Adults Only)

In-room safe, desk, laptop workspace, free WiFi

Junior Suite, Beachfront (Adults Only)

Highlights

Air conditioning
Connecting rooms available
Pillow menu
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Sea View (Adults Only)

In-room safe, desk, laptop workspace, free WiFi

Deluxe Suite, Sea View (Adults Only)

Highlights

Air conditioning
Connecting rooms available
Pillow menu
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Free bottled water
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Seaview Suite

In-room safe, desk, laptop workspace, free WiFi

Deluxe Seaview Suite

Highlights

Air conditioning
Connecting rooms available
Pillow menu
Ceiling fan
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 62 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Beachfront

In-room safe, desk, laptop workspace, free WiFi

Junior Suite Beachfront

Highlights

Air conditioning
Connecting rooms available
Pillow menu
Ceiling fan
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 81 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite Sea View

In-room safe, desk, laptop workspace, free WiFi

Senior Suite Sea View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Ceiling fan
Private bathroom
Bathrobes
  • 81 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite (Kids Included)

Balcony view

Deluxe Suite (Kids Included)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Ceiling fan
Separate bedroom
Private bathroom
  • 62 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Beachfront Suite (Kids Included)

In-room safe, desk, laptop workspace, free WiFi

Beachfront Suite (Kids Included)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Ceiling fan
Separate bedroom
Private bathroom
Bathrobes
  • 62 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Balcony view

Deluxe Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Pillow menu
Ceiling fan
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 62 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Garden View

In-room safe, desk, laptop workspace, free WiFi

Junior Suite Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Suite Beach Front

Ocean Suite Beach Front

Ocean Suite Beach Front

Highlights

Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Ceiling fan
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Beachfront Suite

In-room safe, desk, laptop workspace, free WiFi

Deluxe Beachfront Suite

Highlights

Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Ceiling fan
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite Garden View

Balcony view

Senior Suite Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Ceiling fan
Private bathroom
Bathrobes
  • 81 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, View (Kids Included)

In-room safe, desk, laptop workspace, free WiFi

Suite, View (Kids Included)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Ceiling fan
Separate bedroom
Private bathroom
Bathrobes
  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

SO/ Sofitel Mauritius

Pool
Hot tub
Spa
Kids pool
4.4 out of 5, Excellent, (207)
The price is AU$649
for 1 night
includes taxes & fees
8 Dec - 9 Dec
SO/ Sofitel Mauritius

About the area

Bel Ombre

A luxury stay in Bel Ombre awaits you at Heritage Le Telfair Golf & Wellness Resort. Within just a 15-minute stroll, you'll find Heritage Golf Club and Bel Ombre Beach. Highlights at this beachfront resort include 2 hot tubs, a full-service spa and a golf course. .A day of pampering at SEVEN COLOURS SPA can include massages, facials and mani/pedis. The brasserie, ANNABELLAS, is open for breakfast and dinner. The resort's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Bel Ombre resort, you'll be 2.3 km (1.4 mi) from Black River Gorges National Park and 4.5 km (2.8 mi) from Frederica Nature Reserve.
View more Resorts in Bel OmbreOpens in a new window

What's nearby

  • Heritage Golf Club - 8 min walk - 0.7 km
  • Bel Ombre Beach - 14 min walk - 1.2 km
  • Black River Gorges National Park - 4 min drive - 2.4 km
  • Le Morne Mountain - 15 min drive - 16.6 km
  • Chamarel Falls - 17 min drive - 16.2 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 62 min drive

Restaurants

  • ‪C Beach Club - ‬9 min walk
  • ‪Le Palmier A Le Telfair Golf & Spa Resort - ‬1 min walk
  • ‪Le Château De Bel Ombre - ‬7 min walk
  • ‪Rum Shed - ‬8 min drive
  • ‪Le Chamarel Restaurant - ‬17 min drive

About this property

Heritage Le Telfair Golf & Wellness Resort

Luxury resort on the beach, with 2 hot tubs
Some rates at Heritage Le Telfair Golf & Wellness Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Heritage Le Telfair Golf & Wellness Resort offers its guests a full-service spa, a golf course, and 2 hot tubs. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. An outdoor pool, a fitness centre, and a sauna are also featured at the luxury Heritage Le Telfair Golf & Wellness Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bel Ombre resort.

  • 158 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Heritage Le Telfair Golf & Wellness Resort offers 158 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

SEVEN COLOURS SPA has 8 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • ANNABELLAS
  • GINJA
  • HERITAGE C BEACH CLUB
  • HERITAGE LE CHATEAU
  • LE PALMIER

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Heritage Le Telfair Golf & Wellness Resort

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

Property Registration Number C07063584

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Telfair
Heritage Telfair Golf
Heritage Telfair Golf Bel Ombre
Heritage Telfair Golf Resort
Heritage Telfair Golf Resort Bel Ombre
Heritage Le Telfair Golf & Spa Resort Mauritius/Bel Ombre
Heritage Le Telfair Golf And Spa Resort
Heritage Le Telfair Golf Hotel Bel Ombre
Hotel Le Telfair
Le Telfair Hotel
Heritage Telfair Golf Wellness Resort Bel Ombre
Heritage Telfair Golf Wellness Resort
Heritage Telfair Golf Wellness Bel Ombre
Heritage Telfair Golf Wellness
Heritage Le Telfair Golf Wellness Resort
Heritage Telfair Wellness
Heritage Le Telfair & Wellness
Heritage Le Telfair Golf & Wellness Resort Resort
Heritage Le Telfair Golf & Wellness Resort Bel Ombre
Heritage Le Telfair Golf & Wellness Resort Resort Bel Ombre

Frequently asked questions

What is the cancellation policy at Heritage Le Telfair Golf & Wellness Resort?

Heritage Le Telfair Golf & Wellness Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Heritage Le Telfair Golf & Wellness Resort?

Yep, Heritage Le Telfair Golf & Wellness Resort has a free self car park and free valet parking.

Are there any beaches close to Heritage Le Telfair Golf & Wellness Resort?

Yep, Heritage Le Telfair Golf & Wellness Resort is a short 14-minute walk from Bel Ombre Beach. Fun beach activities include volleyball, snorkelling and waterskiing.

Is there a spa on site at Heritage Le Telfair Golf & Wellness Resort?

Yep, SEVEN COLOURS SPA is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Heritage Le Telfair Golf & Wellness Resort have a pool?

Heritage Le Telfair Golf & Wellness Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Heritage Le Telfair Golf & Wellness Resort?

Heritage Le Telfair Golf & Wellness Resort features 2 hot tubs, an outdoor pool and free beach cabanas.

Is there a free airport shuttle available at Heritage Le Telfair Golf & Wellness Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Heritage Le Telfair Golf & Wellness Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Heritage Le Telfair Golf & Wellness Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Heritage Le Telfair Golf & Wellness Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Heritage Le Telfair Golf & Wellness Resort?

Yep, Heritage Le Telfair Golf & Wellness Resort has an 18-hole golf course. Golf lessons and mini golf are also available.

Heritage Le Telfair Golf & Wellness Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 222 reviews" "
Rating 8 - Good. 41 out of 222 reviews" "
Rating 6 - Okay. 12 out of 222 reviews" "
Rating 4 - Poor. 6 out of 222 reviews" "
Rating 2 - Terrible. 3 out of 222 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lee

Stayed 3 nights in Jul 2024

6/10 Okay

Ruben

Liked: Cleanliness, amenities
Disliked: Staff & service
Lack of staff hospitality training. It could be a great hotel but due to Mauritian society staff tend to prioritise white clientele over people of colour. The chateau food was not great. Very poor service and average food. Food was generally quite salty and of average/poor quality in most of the restaurants.
Stayed 4 nights in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality was exceptional. Property is beautiful, nice beach and great food options
Stayed 8 nights in Jun 2024

10/10 Excellent

Sanjay, Carlsbad

Liked: Cleanliness, staff & service, amenities
Beautiful resort in a great natural setting!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenana Al

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing beach. Best service, kids club is amazing and made our trip. Definitely recommend to stay here whe you are in Mauritius.

10/10 Excellent

Manchandan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time with our two children at Heritage Le Telfair. Kids club and babysitting services were great. We managed to get an evening to ourselves at the adults only Indian restaurant where chef Harry Singh cooked up a delicious meal. Having Josh as our personal butler was fantastic, he ensured our every request was fulfilled without delay. Service in the restaurants and around the pool became a little slow as the resort became busier, so that could be an area for improvement.
Stayed 9 nights in Mar 2024

4/10 Poor

Geoffrey

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
My wife and I stayed here for 7 nights in February after having seen some recent press highlighting the hotel and new golf course. For context we stayed at The One & Only Saint Geran last year and have had 4 visits to Contance Belle Mare Plage over the last few years. The short review is that the Telfair is not a 5* hotel, it’s really a 3* at best. The hotel itself is pretty however good and service completely let it down. The food quality across all the restaurants, except the Chateau, is poor and no where near Belle Mare despite it being more expensive. The service is even worse with staff seemingly trying to avoid getting their attention, forgetting orders and being totally confused, and even on an occasion being rude. The guest rooms are perfectly good, slightly old but clean and spacious, and the golf courses are good fun. If you don’t care about food/service and just want to play golf and swim in a pool then the Telfair may be fine for you.
Stayed 7 nights in Feb 2024

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymooners
One of the best hotels at Mauritius. Highly recommended for couples and family All staff ready to help you
Stayed 4 nights in Jan 2024

10/10 Excellent

Emma Charlotte

Travelled with partner
Incredible stay for our honeymoon
Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to relax
Beautiful resort overlooking the sea. Quite spacious and well designed. Several good restaurants to choose from all with different styles, 3 swimming pools, some sailing boats etc to use, a basic spa and some tennis courts. Service generally helpful. Nice place to spend a few days relaxing and feeling pampered.
Stayed 5 nights in Oct 2023

10/10 Excellent

Champa

Liked: Amenities
The resort was excellent and all staff was helpful and friendly Melvin was very helpful Anne Marie was excellent with her cleaning our room
Stayed 9 nights in Sep 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with many activities and dining options. Le Château restaurant is a masterpiece.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Vicram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Heiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a beautiful surrounding; golf course outstanding; staff very well trained and customer oriented, however sometimes the last 5 percent in executing the service on the level of a leading hotel of a world is missing ; complaint management in all areas however excellent; different restaurants, vegetarian options could be in some places broader and more tasty; most of water sports and green fee included, which makes it convenient for the guest; very nice daily yoga classes and activity programs as well as an excellent equipped gym; also mountain bikes available, I did a nice ride up to Le Mourne. Coastal area around Bel Ombré with strong currents at this time of the year, I perceived the coast and beeches at the west coast around Le Mourne more beautiful, but that’s my personal view.
Stayed 5 nights in Jun 2023

10/10 Excellent

J&J

Stayed 4 nights in Jun 2023

4/10 Poor

Rahul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Too much hassle - pretentious
It is a gorgeous property and spacious rooms, but that's about the only good thing about our stay. Everything is just way too much hassle with Telfair. Be prepared to face a mediocre, overprice food and having to book your dinners way ahead in their restaurants. The entire approach to how they manage this process is just far, far too much hassle for someone on a holiday. On the day of our arrival we were told - "we'll send you the info to your phone" about restaurants, options, activities etc which never came and we had to chase for it. Not a great start of the trip especially when you arrive late and are hungry, only to find that a) you can't get a table anywhere but at Anabella's (not suitable for vegeterians or children and overpriced), and the location of this hotel being to remote that you can't actually eat out either. If i was to describe this hotel stay in one word, i'd say "P
Stayed 5 nights in May 2023

6/10 Okay

Kalesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Hotel, Not So Great Staff
The hotel is optimally located within walk-diatance to Manhattan's Time Square. The facilities were very new. However, check-in was unpleasant and the staff was not very friendly. Same for check-out: when i asked for late check-out (and expressed willingness to pay). The reception staff made me feel unwelcomed. Otherwise, i enjoyed the hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic and we were very well looked after. The dining options are great and there's plenty of activities. Would recommend it!
Stayed 8 nights in May 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste parfait
Stayed 9 nights in May 2023

8/10 Good

Kirsty

Stayed 8 nights in May 2023

10/10 Excellent

melina

Stayed 3 nights in Apr 2023

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful staff and beautiful resort

10/10 Excellent

Oussama, Courbevoie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in Bel Ombre, which is perfect for those who want to explore the nearby attractions such as the Black River Gorges National Park, Chamarel, or the many cascades. Our 1st-floor suite had a balcony with views of the garden and the river. The room was spacious, measuring 60m²/650sqft, and equipped with all the standard amenities such as a minibar, safe, etc. For our dining plan, we opted for the half-board package and had the opportunity to dine at several restaurants, including Annabella's, the main restaurant, the beach-front C Beach Club, Le Palmier, and Savana, which is the Heritage Awali's primary restaurant. The food quality was generally good to very good, and we were quite satisfied with the restaurants. We had a blast trying out all three pools of the hotel, as well as the biggest one at Heritage Awali. They were all exceptionally clean, and we had so much fun. The spa was truly outstanding, and we had an unforgettable couple's massage. The team was incredibly professional, the setting was beautiful, and the experience was perfect. There are also a few cabanas scattered throughout the gardens, making for an excellent nap spot. The hotel also has a gym and offers local land and water experiences, which we didn't try but are sure are just as fantastic as everything else we experienced. The staff lived up to Mauritians' reputation for being warm and welcoming people. They went above and beyond to make our stay as enjoyable as possible.