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Macdonald Botley Park Hotel & Spa

4.0 star property
Suburban hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macdonald Botley Park Hotel & Spa

Exterior
Deluxe Room, 1 King Bed (Super Deluxe King)
Indoor pool
Sauna, steam room, body treatments, hot stone massages
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Winchester Road, Boorley Green, Southampton, England, SO32 2UA
  • Wickham Estate
    5 min drive
  • Ageas Bowl Cricket Ground
    6 min drive
  • Marwell Zoo
    9 min drive
  • Southampton (SOU)
    19 min drive

Room options

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Double Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 13.9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Super Deluxe King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Bathrobes
Shower/bath combination
  • 19.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Bathrobes
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Bathrobes
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Botleigh Grange Hotel & Spa

Pool
Spa
Pet-friendly
Parking included
4.1 out of 5, Very good, (158)
The price is AU$187
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Botleigh Grange Hotel & Spa

About the area

Southampton

At Macdonald Botley Park Hotel & Spa, you'll be 14.3 km (8.9 mi) from Southampton Cruise Terminal and 32.9 km (20.5 mi) from New Forest National Park. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The restaurant, The Winchester Restaurant, serves British cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Business travelers can take advantage of 13 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Southampton hotel, attractions include South Downs National Park and University of Southampton.

What's nearby

  • Ageas Bowl Cricket Ground - 6 min drive - 5.3 km
  • University of Southampton - 11 min drive - 13.2 km
  • St. Mary's Stadium - 12 min drive - 11.0 km
  • WestQuay Shopping Centre - 14 min drive - 12.3 km
  • Southampton Cruise Terminal - 18 min drive - 14.4 km

Getting around

  • Hedge End Station - 15 min walk
  • Southampton (SOU) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sainsbury's Fresh Kitchen - ‬5 min drive
  • ‪Burger King - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪The Peartree - ‬6 min walk

About this property

Macdonald Botley Park Hotel & Spa

Suburban hotel with full-service spa and fitness centre
Macdonald Botley Park Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. A fitness centre, spa services, and a terrace are also featured at the eco-certified Macdonald Botley Park Hotel & Spa. Self parking is free.

This 4-star Southampton hotel is smoke free.

  • 130 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1990
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Macdonald Botley Park Hotel & Spa offers 130 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hungarian, Polish, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sports Bar/Wickham Lounge
  • The Gallery Bar
  • The Winchester Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Dinner is not included in the Half Board rate plan for children age 12 and younger.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24.00 for adults and from GBP 12.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 9:00 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Botley Hotel
Botley Macdonald
Botley Macdonald Hotel
Hotel Botley
Macdonald Botley Golf
Macdonald Botley Hotel
Macdonald Botley Hotel Golf
Macdonald Botley Park Golf Southampton
Macdonald Botley Park Hotel Golf Southampton
Macdonald Hotel Botley
Macdonald Botley Park Hotel Southampton
Macdonald Botley Park Hotel
Macdonald Botley Park Southampton
Macdonald Botley Park
Macdonald Botley Park Hotel, Golf & Country Club Hotel Botley
Macdonald Botley Park Hotel Country
Macdonald Botley Park Hotel & Spa, Southampton Hampshire
Macdonald Botley Park Hotel, Golf And Country Club
Macdonald Botley Park & Spa
Macdonald Botley Park Hotel & Spa Hotel
Macdonald Botley Park Hotel & Spa Southampton
Macdonald Botley Park Hotel & Spa Hotel Southampton

Frequently asked questions

What is the cancellation policy at Macdonald Botley Park Hotel & Spa?

Macdonald Botley Park Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Macdonald Botley Park Hotel & Spa?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Macdonald Botley Park Hotel & Spa on 24 Nov 2024 start from AU$130.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Macdonald Botley Park Hotel & Spa?

Yep, Macdonald Botley Park Hotel & Spa has a free self car park.

Are there any beaches close to Macdonald Botley Park Hotel & Spa?

The closest beach to Macdonald Botley Park Hotel & Spa is Weston Hard Woolston Beach (8 km).

Is there a spa on site at Macdonald Botley Park Hotel & Spa?

Yep, there is an onsite spa at Macdonald Botley Park Hotel & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Macdonald Botley Park Hotel & Spa have a pool?

Macdonald Botley Park Hotel & Spa has an indoor pool. The pool is open 6:00 AM to 9:00 AM.

What makes Macdonald Botley Park Hotel & Spa a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Macdonald Botley Park Hotel & Spa.

Does Macdonald Botley Park Hotel & Spa serve breakfast?

Sure does, full brekkie is served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Macdonald Botley Park Hotel & Spa?

No, Macdonald Botley Park Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Macdonald Botley Park Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Macdonald Botley Park Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Macdonald Botley Park Hotel & Spa?

No, only service animals are allowed.

Macdonald Botley Park Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1001 reviews" "
Rating 8 - Good. 343 out of 1001 reviews" "
Rating 6 - Okay. 175 out of 1001 reviews" "
Rating 4 - Poor. 99 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Overall good but could do with modernisation with small issues like no usb charging ports in room. Most hotels nowadays have these so traveled without a plug then had to buy one from local supermarket to charge devices but as I said generally good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A treat for the Granddaughters They loved the pool We decided to drive out to Botley and Dine at a local pub
Stayed 1 night in Aug 2024

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Night away
Unfortunately in my room the shower tray was filling up with water due to slow draining. The sink was slow draining and the toilet has very little flush. All three issues were raised at reception. The evening meal was excellent and enjoyed the circuits class offered at the gym. Overall reasonable stay but the rooms need modernising
Stayed 1 night in Aug 2024

8/10 Good

George Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location and facilities
WE WERE IN A 20 MINUTE QUEUE TO GET TO RECEPTION. RECEPTIONISTS SEEMED TO BE DOING THINGS OTHER THAN CHECKING PEOPLE IN (POSSIBLY BOOKING EXCURSIONS AND SUCHLIKE). When eventually we were checked in, we were told that he room was not yet ready (in spite of the time being nearly 17:00 hrs. In consequence, we were kept waiting for another extended period. However, once all this was done, our room was excellent and very comfortable. The food offering at Dinner and Breckfast was very good.
Stayed 1 night in Aug 2024

8/10 Good

Ms S A

Liked: Property conditions & facilities, room comfort
Generally ok just need to train some of the staff
the part of the hotel where we stayed was a bit tired however it was nice. There seemed to be a shortage of staff when we arrived at the reception we had to wait as one receptionist was busy and the other was looking on her computer I feel she should have put her head up and said be with you in a mo, but she ignored us. The chap that finally helped us was very good. Latter that evening we went for a drink in the bar,my husband went to the bar to order a drink and the girl said she would be over to take our order at the table we waited a good ten minutes and she went past us a few times and never took our order and just ignored us. Someone from the restaurant came past and we finally asked one of them and was served. We eat in the restaurant and the staff in there where very efficient and served us well we enjoyed the food
Stayed 1 night in Aug 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Idea location. Quiet out of town location.
Stayed 1 night in Aug 2024

8/10 Good

Yu

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Hotel was lovely, Robert on reception was the friendliest staff member i met, he was very helpful and kind. I didn’t like how expensive the food. I had red thai curry with chicken cost me £23 and it looked like a child made it.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller
Stayed 1 night in Aug 2024

8/10 Good

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amenities Good food questionable
Check in great, staff polite. Room spacious, parking free and ample,close to many things. Gym small but selection of free weights and machines, Pool (Ok) not great for lengths as its small and if a few people want to swim e.g. 3 you don't have room. Sauna and steam room working great. Food: Questionable ? Breakfast usually cold ❄ I came at 7 am and was the first to arrive, not very warm, I came at 7.30 am still not quite warm. I ate my tea (7pm ish) at the bar and the selection was not great and a round £25 still not great quality. my review: Hotel great , amenities good. Eat somewhere else.
Stayed 5 nights in Aug 2024

10/10 Excellent

Harikrishnan

Stayed 1 night in Aug 2024

6/10 Okay

Jay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Some areas to improve but good
Check in was set for 14:00 but on arrival one of our party had to wait until almost 15:00 and his room still wasn’t ready. He asked reception about this so reception then switched his room. WiFi is not acceptable, completely unusable and totally open, if someone wanted to snoop here they would have a field day. The facilities and location however are fantastic, gym was good and food was even better.
Stayed 1 night in Aug 2024

8/10 Good

colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stop over
Had a good Business stop over.. Room clean and spacious, bar service was good, I chose to eat in the bar area and was served with my food without any fuss. Very comfortable Stay ..
Stayed 1 night in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning leaking
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Good EV charging on site. Pool could have done with a clean. Food options ok,but expensive for what it was. 3rd fold out bed uncomfortable for 15yr old, who slept on the sofa instead perhaps a sofabed would have been a better alternative.
Stayed 1 night in Aug 2024

8/10 Good

John D

Liked: Cleanliness, staff & service, room comfort
Response quick&good but a positive action needed
I have stayed many times before at Botley Park for pleasure and business and over many many year held many a corporate events including Golf, Company Dinners and Exhibitions. So I feel comfortable staying at Botley Park for business and pleasure with my family. This time we had a Delux room which was ideal for our two night stay. However, I had to make two complaints to Reception. a) The drain in the sink did not drain away and washing water stayed in sink for some time which was not pleasant. b) The sink also had a leak behind it and we had to put towels around it to mop up the water. c) The shower ran hot and cold without warning and the shower head would not hold in a fixed position leaving one to hold it in place. Reception did respond quickly on a Sunday and had someone look at it but on our return was advised nothing could be done until Mtnc came back in on Monday and then we where told nothing could be done until we vacated the room on Tuesday. So it was looked at promptly which was a big plus but as it could not be fixed I was surprised we were not offered an immediate change of room especially being a long established customer.? However, none of this would stop me returning and just noting now so that maybe in future and to other guests a more immediate satisfactory and positive response could and should be given.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was really comfortable, excellent air conditioning, huuuge bed, very clean. The staff were friendly and polite. Also a very convenient location, excellent amenities. Also a very decent price compared to some less appealing properties nearby. Highly recommend this place, Anna we'll stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding
Stayed with wedding party , had 4 rooms, staff were so helpful etc
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It took 5hrs to have 2 beds put up for the children, we were then asked if we wanted bedding, then did we want a pillow case for the beds ! The room was grubby, dusty skirtings, sweet wrappers from the previous people on the floor & a dirty pair of converses were still in the wardrobe ! The mattress on the childrens bed had urine stains on it & so my son wouldnt even sleep on it, we all ended up in one bed ! We use this hotel every year before our holiday & this will be our last time. The hotel seems very under staffed. Very disappointing stay
Stayed 1 night in Aug 2024

8/10 Good

rebekah

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Easy stay if in the area.
Have stayed here many times, it fine for an overnight work stay. Clean bed and decent sized room with bath and clean towels. I like to use the sauna/steam room and pool. The changing rooms are not too nice and the pool is always grubby. Breakfast food seems to deteriorate every visit. It is now self serve tea/coffee. The sausages looked anaemic and the bacon has an overwhelming smokey taste. Overall a satisfactory variety of choices as you can have toast or cereal. Easy to park and receptionist was very professional (thinks name was Riaz). A bit of attention to main areas and a regular sweep/clean up - I would up this score (particularly the pool).
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Stayed 1 night in Aug 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024