Southbridge Holiday Packages

Very friendly staff. Nice and warm room

Nice, quiet, clean historical place

This hotel is a great place to stay, as it is conveniently located close to the city center, with trams right downstairs. However, one downside is that the tram can be quite noisy, and the main strip tends to get crowded with pubs and clubs. If you are a light sleeper, I would recommend looking for accommodation elsewhere, as the walls are thin, and I could hear the noise from neighboring rooms.

Good customer service .

Booked as we liked the tudor style,however our room was a budget motel room adjoing the property, furnished in the 1980's. WHEN YOU BOOK AND THINK YOU ARE STAYING IN A TUDOR STYLE MOTEL ONLY TO FIND OUT ITS A BASIC 1980'S MOTEL...DISSAPOINTING. Old and tired, burn mark in kitchen bench no ovenware to cook food in, only a basic microwave and a fry pan. No milk on arrival, tv not easy to operate, bed had a big feather bed spread on the mattress which made it uncomfortable, so stripped it off. Food for breakfast was good but not super warm, some mornings it was cold. Waiter never said good morning and when he reset tables if the previous person didnt use all the cutlery he reused it on the next setting. Best etiquette is to remove all unused items as people touch them to move them aside, and reset with cleancutlery every time. On 2 mornings we found dirty plates on the plate stack. If asked would i stay again.... simple answer NO.