Southern Highlands Holiday Packages

The hotel staff were friendly and prompt in fixing the issues with the facilities that were not working. The concierge was lovely, who booked us in and checked us out. Overall, it was a quiet and pleasant stay. I would stay here again.

Simple and easy, just what i needed

they upgraded me to penthouse which i was excited about, but it’s just a 2 story apartment, extremely loud noises and can hear the play in the pool till about 930 pm, few issues but worst was smell from the drains, i thought it would get better after night 1 but nope the receptionist lovely and then offered a bottle of wine but is only a 10$ bottle so gave it away i won’t be going back also they actually need to give all the lovely cleaners a trolley instead of bags being left at lift or near the apart doors

Rooms are not all as they are pictured on the Wotif page. I had to ask to change rooms as I believed the room I was given to be different and inferior to the one I chose and paid for online. The replacement room was better and more like to the room pictured.

It was realy good to get some where to stay as a family of seven with out having to pay for multiple rooms.