4/10 Poor
Susan, Sandusky
Travelled with family
1 Nov 2024
Liked: Staff & service
Disliked: Cleanliness
Employee was FaceTiming someone and chatting with her while checking us in so check in was slow. I chose this hotel chain because other stays I have always found hotel and room very clean and comfortable. Bathroom wasnāt clean. Sick and counter were obviously not cleaned from previous guest. A used bar of soap was stuck to tub so the tub/shower hadnāt been cleaned.
Duvet cover on bed had dirty stains. Was really gross. We used blankets we had in our car because we didnāt trust if we asked for clean blankets that we would get clean laundered ones.
We reserved for 3 people but there was no bedding for the pull out sofa bed. We shouldnāt have to go to the front desk and get bedding. It did appear to be clean.
Breakfast was good.
I will think long and hard before I stay in another Country Inn again especially for the rate I was charged for a dirty room.
Susan
Stayed 1 night in Oct 2024