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Royalton Grenada, An Autograph Collection All-Inclusive Resort

4.5 star property
Beachfront, with full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Grenada, An Autograph Collection All-Inclusive Resort

Property amenity
Premium bedding, free minibar items, in-room safe, desk
Aerial view
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • All-inclusive
  • Gym
  • Room service

Explore the area

Map
Magazine Beach Point Seline, St. George's, St George's
  • Magazine Beach
    1 min walk
  • Portici Beach
    14 min walk
  • Pink Gin Beach
    17 min walk
  • St. George's (GND-Maurice Bishop Intl.)
    12 min walk

Room options

View all photos for Luxury Ocean View Room

Luxury Ocean View Room

Luxury Ocean View Room

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Room Beach Walkout Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Room Beach Walkout Diamond Club

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 31 sq m
  • Sea view
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Separate bedroom
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room

Premium bedding, free minibar items, in-room safe, desk

Luxury Room

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
2 bedrooms
  • 267 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Presidential Ocean View Two Bedroom Suite Diamond Club

View from room

Luxury Presidential Ocean View Two Bedroom Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
2 bedrooms
  • 91 sq m
  • Sea view
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Luxury Presidential Ocean View One bedroom Suite Diamond Club

View from room

Luxury Presidential Ocean View One bedroom Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Ceiling fan
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four Bedrooms Ocean Front Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four Bedrooms Ocean Front Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
4 bedrooms
  • 329 sq m
  • Sea view
  • Sleeps 16
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Chairmans Three Bedrooms Ocean Front Suite Diamond Club

Luxury Chairmans Three Bedrooms Ocean Front Suite Diamond Club

Luxury Chairmans Three Bedrooms Ocean Front Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
4 bedrooms
  • 298 sq m
  • Sea view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 2 Double Sofa Beds OR 2 King Beds, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Room Ocean Front

View from room

Luxury Room Ocean Front

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Luxury Junior Suite Ocean Front Diamond Club

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Plasma TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Radisson Grenada Beach Resort

Pool
Breakfast included
Kids pool
Parking included
4.0 out of 5, Very good, (1214)
The price is AU$461
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Radisson Grenada Beach Resort

About the area

St. George's

A luxury stay in St. George's awaits you at Royalton Grenada, An Autograph Collection All-Inclusive Resort. Within steps you'll find Windward Islands and Magazine Beach. Highlights at this all-inclusive hotel include 4 restaurants, 4 bars/lounges and a full-service spa. .A pampering day can include beachside massages and sports massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Gourmet Marché, is open for breakfast, brunch and dinner. Spend the day at the beach and enjoy the on-site outdoor swimming pool, gym and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free valet parking. .With a stay at this 4.5-property class St. George's hotel, you'll be 5.8 km (3.6 mi) from Grand Anse Beach.

What's nearby

  • Magazine Beach - 1 min walk - 0.1 km
  • Grand Anse Shopping Center - 5 min drive - 4.8 km
  • St. George's University - 5 min drive - 4.3 km
  • Prickly Bay Beach - 11 min drive - 5.5 km
  • Grand Anse Beach - 14 min drive - 5.8 km

Getting around

  • St. George's (GND-Maurice Bishop Intl.) - 5 min drive

Restaurants

  • ‪Gourmet Marche - ‬2 min walk
  • ‪Grazie - ‬1 min walk
  • ‪Umbrellas Beach Bar - ‬6 min drive
  • ‪Spice Isle Coffee - ‬11 min walk
  • ‪KFC - ‬5 min drive

About this property

Royalton Grenada, An Autograph Collection All-Inclusive Resort

Beachfront, with full-service spa
Royalton Grenada, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Grenada, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the luxury Royalton Grenada, An Autograph Collection All-Inclusive Resort. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star St. George's hotel.

  • 261 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
Royalton Grenada, An Autograph Collection All-Inclusive Resort offers 261 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This St. George's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gourmet Marché
  • Grazie Italian Trattoria
  • Ocean Point Bistro
  • Taj

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Royalton Grenada Resort & Spa All Inc Hotel St. George's
Royalton Grenada Resort & Spa All Inc Hotel
Royalton Grenada Resort & Spa All Inc St. George's
Royalton Grenada & Spa All Inc
Royalton Grenada Resort Spa
Royalton Grenada Resort Spa All Inclusive
Royalton Grenada An Autograph Collection All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Royalton Grenada, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Royalton Grenada, An Autograph Collection All-Inclusive Resort on 7 Dec 2024 start from AU$498.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Grenada, An Autograph Collection All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Grenada, An Autograph Collection All-Inclusive Resort is a short 1-minute walk from Magazine Beach. Fun beach activities include snorkelling and windsurfing.

Is there a spa on site at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Royalton Grenada, An Autograph Collection All-Inclusive Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Royalton Grenada, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Grenada, An Autograph Collection All-Inclusive Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Royalton Grenada, An Autograph Collection All-Inclusive Resort features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton Grenada, An Autograph Collection All-Inclusive Resort a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Grenada, An Autograph Collection All-Inclusive Resort.

Is Royalton Grenada, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Royalton Grenada, An Autograph Collection All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

No, Royalton Grenada, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Yep, you can grab a meal at Royalton Grenada, An Autograph Collection All-Inclusive Resort's onsite restaurant that serves breakfast, brunch and dinner.

What time are check-in & check-out at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

No, pets are not allowed.

Royalton Grenada, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 652 reviews" "
Rating 8 - Good. 173 out of 652 reviews" "
Rating 6 - Okay. 85 out of 652 reviews" "
Rating 4 - Poor. 48 out of 652 reviews" "
Rating 2 - Terrible. 61 out of 652 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sadya Sadeeka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, amenities
Boring resort and no activities for families and kids! Food is not good and not a lot of veriety. Would not recommend for Familes and kids
Stayed 15 nights in Aug 2024

6/10 Okay

Sabrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. Our rooms were clean..
Stayed 3 nights in Aug 2024

8/10 Good

Nefe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

YVETTE CARMILLA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations. View was amazing. Staff can be more welcoming though.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lauriston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining convenient and accessible
Stayed 20 nights in Aug 2024

4/10 Poor

Walyn

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Front desk gave horrible service. As for the employees, they were amazing. I would recommend going out to get local food. The food was not good.
Stayed 4 nights in Aug 2024

4/10 Poor

Lesley

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
They need to do better to keep the floors/stairs/hallways clean as it was often dirty resulting in bugs swarming the particles of food. A few of the restaurants were only open on certain evenings. The entrance is very nice; but all areas of building 19, including the room, smelt like mildew (need better ventilation perhaps). The corners of the bedroom and bathroom were filthy; there were stains on the furniture in the room (couch and chair). The coasters in the bathroom with glasses on them had mildew growing on them (I left them for the week and they were never replaced or changed); there were spots of toothpaste on the mirror when I arrived and they were never cleaned for the full week I was there. When they say your minibar is stocked, it had two cokes, two sprite, two bottles of water, a juicebox and two beer). The manager is very diligent and will try to make things better when asked. The best part of the visit was the young gentleman opening the gate to the resort—extremely friendly and always smiling.
Stayed 7 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

8/10 Good

-Myrlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice
Stayed 1 night in Aug 2024

6/10 Okay

Tina

Stayed 3 nights in Aug 2024

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our annual girls trip this year was to Grenada and we stayed at the Royalton Grenada. It was truly unforgettable, and I can confidently say it was one of our favorite travel experiences to date! From the moment we arrived, we were pampered in the Diamond Club, which elevated our stay to new heights. Our stunning swim-out room allowed us to step directly into the pool, creating a blissful oasis right at our doorstep. The food, drinks, and entertainment were all exceptional, but what really stood out was the attentive service from the incredible staff. Special shout-outs to our service providers, whose dedication to ensuring our comfort was unmatched. They helped us navigate every twist and turn of our plans, embodying true customer service excellence. Yolanda was especially exceptional and always there for us! Bertrand at the front desk was also a gem, always ready to assist with a warm smile. He was always incredibly busy but always made us feel welcomed and that he was ready to help. Other special shoutouts are the guys driving the buggies. They were nothing short but incredible at customer service and they often went above and beyond. Every single staff member we encountered radiated positivity and professionalism, leaving us with wonderful memories that we will cherish forever. We can’t wait to return to Royalton Grenada for another extraordinary getaway! Next time, I will bring my family!
Stayed 3 nights in Aug 2024

10/10 Excellent

chilion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found all the staff courteous and accomodating. They made my trip even more enjoyable.
Stayed 3 nights in Aug 2024

2/10 Terrible

Thuan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and employess lack customer service. Was charged extra for no reason
Stayed 3 nights in Aug 2024

10/10 Excellent

Marian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and very helpful !!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Delora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful
Stayed 4 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Good place to visit
The only thing about this hotel is it did not have an elevator anywhere on the property. He had to climb a lot of stairs to get to your room. You had to take a golf cart ride to your room. Everything was far away, but customer service was excellent were good and comfortable.
Stayed 3 nights in Aug 2024

4/10 Poor

Asher, St Georges

Travelled with group
Disliked: Staff & service
Booked this hotel for my best friend’s birthday weekend getaway for one night. We arrived on August 3 at 3PM and were advised that our room was not ready yet…. Mind you check in is at 3PM. We were asked to go enjoy the bar and they would contact us when the room became available, so we did. At 4:30 we realized no one was calling us so went back to front desk only to be told once more that our room was not ready. At this point I requested that we speak to a supervisor. He came out and tried to resolve… we got access to our room at 5:15. Changed into our swimsuits and headed back to the pool at 5:45PM. Unfortunately the bar closes at 5 and the other at 6. The bartender at the opened bar told us he won’t be able to mix drinks because even though they close at 6 they have to break down the bar in order to leave and get access to the staff bus at 6. Our entire experience and what we paid for was robbed as a result of not having access to our rooms in time to allow us to change and enjoy the amenities. The supervisor offered us one hour extra checkout and a bottle of wine. Safe to say, I will not be returning to this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Vonetta

Travelled with family
Disliked: Property conditions & facilities
Room service was poor. Request were not been granted. It took three days to get an iron to the room. Food services often willnot delivered food that was order to the room. The food it self was terrible most days......
Stayed 6 nights in Aug 2024

4/10 Poor

hani

Liked: Property conditions & facilities
Some staff was very helpful and pleasant some didn’t feel like working like the Italian restaurant staff: they pretend to be booked and sold out but in reality we were the only people dining until 2 hours from the beginning of their dinner schedule. Food was poorly prepared and most menu options were not available. Room to improve customer service. Also overpriced for the quality!!
Stayed 3 nights in Aug 2024

8/10 Good

Hemanth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very friendly atmosphere
Stayed 4 nights in Aug 2024

8/10 Good

Sharnel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this property is all inclusive.
Stayed 2 nights in Aug 2024