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Hilton Garden Inn Stoke on Trent

3.5 star property
Hotel with a fitness centre, steps from The Potteries Museum and Art Gallery
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Stoke on Trent

Bar (on property)
Premium bedding, in-room safe, individually furnished, laptop workspace
Front of property - evening/night
Daily English breakfast (GBP 10 per person)
Restaurant

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • The Potteries Museum and Art Gallery
    2 min walk
  • Regent Theatre
    4 min walk
  • Victoria Hall
    5 min walk
  • Manchester (MAN)
    49 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Stoke on Trent
Pool
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (1002)
The price is AU$205
for 1 night
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton Stoke on Trent

About the area

Stoke-on-Trent

Hilton Garden Inn Stoke on Trent places you in the centre of Stoke-on-Trent, steps from The Potteries Museum and Art Gallery and within a short 5-minute stroll of Regent Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekday mornings English breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Stoke-on-Trent hotel include Victoria Hall and Waterworld.

What's nearby

  • The Potteries Museum and Art Gallery - 2 min walk - 0.2 km
  • Regent Theatre - 4 min walk - 0.4 km
  • Victoria Hall - 5 min walk - 0.5 km
  • Waterworld - 17 min walk - 1.4 km
  • Staffordshire University - 19 min walk - 1.6 km

Getting around

  • Stoke-On-Trent Station - 6 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪The Slamwich Club - ‬3 min walk
  • ‪Mitchell Arts Centre - ‬2 min walk
  • ‪The Sugarmill - ‬5 min walk
  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪Bottle Craft - ‬5 min walk

About this property

Hilton Garden Inn Stoke on Trent

Hotel with a fitness centre, steps from The Potteries Museum and Art Gallery
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness centre, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

  • 140 guestrooms or units
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Stoke on Trent?

Hilton Garden Inn Stoke on Trent offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Stoke on Trent?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Stoke on Trent on 24 Nov 2024 start from AU$130.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Stoke on Trent?

Yep, Hilton Garden Inn Stoke on Trent has an uncovered self car park for GBP 9.00 per night.

Does Hilton Garden Inn Stoke on Trent have a waterslide?

No, there is no waterslide at Hilton Garden Inn Stoke on Trent, but Waterworld is a short 17-minute walk away.

What makes Hilton Garden Inn Stoke on Trent a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Stoke on Trent.

Is Hilton Garden Inn Stoke on Trent family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Stoke on Trent is a hit with families.

Does Hilton Garden Inn Stoke on Trent serve breakfast?

Yep, English brekkie is available on weekdays from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Stoke on Trent?

No, Hilton Garden Inn Stoke on Trent does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Stoke on Trent?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn Stoke on Trent?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Garden Inn Stoke on Trent?

Furry friends are welcome at Hilton Garden Inn Stoke on Trent, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 448 reviews" "
Rating 8 - Good. 111 out of 448 reviews" "
Rating 6 - Okay. 29 out of 448 reviews" "
Rating 4 - Poor. 14 out of 448 reviews" "
Rating 2 - Terrible. 17 out of 448 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

El Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Parking was difficult to find unless you have been there. Lack of bath tub. Water splashing outside when taking a shower. Aircon not cold enough. Flaws were compensated by staff from reception, cleaner, cook and dining staff. Very accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean
Nice clean and modern hotel with a good spread for breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

Muhammad

Travelled with family
Disliked: Staff & service, amenities
I am writing to provide feedback on my recent stay at your hotel. Unfortunately, my experience was not up to the standards I had expected, and I feel it is important to bring this to your attention. I stayed for one night with my family, and during our stay, we encountered a significant issue with the room. Specifically, none of the electrical sockets in our room were functioning. This meant that we were unable to charge our mobile phones and laptop or use essential items like the hairdryer, which are basic needs during a hotel stay. I reported this issue twice via room service and even went to the reception around 11:00 PM to seek assistance. Despite my efforts, the customer service team repeatedly assured me that someone would come to the room to resolve the issue, but no one ever arrived. This situation was highly disappointing and caused a great deal of inconvenience for my family and me. As paying guests, we expect basic amenities like functioning electrical sockets to be in working order, and we were let down by the lack of response from your staff. I hope you take this feedback seriously and ensure that such issues are addressed promptly in the future. I would appreciate it if you could look into this matter and provide some form of resolution or compensation , thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent room, big and nice and clean. We found it very difficult to find the car park but not problems thereafter. Would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Amur

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staying at Hotel
Car park not free and not next to the hotel. No concierge which makes you to struggle taking your luggage to your room. Room is quite and clean. Room size is good and comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great restaurant and bar with lovely, friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location and amazing food.
Stayed 1 night in Aug 2024

10/10 Excellent

E

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and modern, have no clue why we had to pay for the car park when it’s the hotels own. Couldn’t order any lunch as we were told it was out of lunch time when the board behind literally said otherwise.
Stayed 1 night in Aug 2024

8/10 Good

shahzad

Travelled with family, Travelled with family and small children
Liked: Amenities
Everything was as good as we expected
Stayed 1 night in Aug 2024

8/10 Good

Kathryn

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Clare

Travelled with family
Being terrorised by a homeless person outside of the property. Obviously not a new thing for staff … as their nonchalant attitude did not help matters. Front desk receptionist was rude and unhelpful. Restaurant staff were amazing as was the food!
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent hotel with great facilities. Lovely comfortable room and good location. Perfect for what we needed. Only slight downside was the check in person wasn’t very welcoming or friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Stayed 1 night in Aug 2024

8/10 Good

Peter, Greer

Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Stayed 1 night in Aug 2024

10/10 Excellent

Cong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Callum

Stayed 1 night in Aug 2024

10/10 Excellent

mazen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place quiet clean delicious food nice staff especially Marcel very helpful in booking . I do recommend this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean good sized room and hotel quiet. We were allowed to check in early as we had a wedding to go to..very accommodating
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Very convenient for us as we wanted to be in centre of Hanley. Short walk to bus station.
Stayed 7 nights in Jul 2024

2/10 Terrible

Mohammed

Stayed 1 night in Jul 2024