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Atlanta Evergreen Lakeside Resort

4.0 star property
Lakefront hotel with golf course and fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Atlanta Evergreen Lakeside Resort

Superior Room, 1 King Bed, Pool View | View from room
Aerial view
Bar (on property)
Terrace/patio
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Parking included
The price is AU$299
includes taxes & fees
20 Jan - 21 Jan 2025

Explore the area

Map
4021 Lakeview Drive, Stone Mountain, GA, 30083
  • Stone Mountain Park
    1 min walk
  • The Commons
    1 min walk
  • Kensington Station
    24 min drive
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    51 min drive

Room options

View all photos for Suite, Multiple Beds, Lake View

Suite, Multiple Beds, Lake View

Suite, Multiple Beds, Lake View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 37 sq m
  • Lake view
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Pool View

Superior Room, 2 Queen Beds, Pool View

Superior Room, 2 Queen Beds, Pool View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Lake View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Lake View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Suite, 1 King Bed with Sofa bed, Lake View

Suite, 1 King Bed with Sofa bed, Lake View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Pool View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Superior Room, 1 King Bed, Pool View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Deluxe Room, 1 King Bed, Lake View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Lake View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Lake View

Suite, Lake View

Suite, Lake View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 46 sq m
  • Lake view
  • Sleeps 3
  • 1 Single Murphy Bed

View all photos for Suite, Multiple Beds, Lake View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Lake View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • Lake view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Lake View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 37 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Atlanta Stone Mountain

Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (1001)
The price is AU$189
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hampton Inn Atlanta Stone Mountain

About the area

Stone Mountain

At Atlanta Evergreen Lakeside Resort , you'll be 0.1 km (0.1 mi) from Stone Mountain Park and 6.5 km (4 mi) from Stone Mountain. Highlights at this hotel include a golf course, a restaurant and an outdoor swimming pool. .The restaurant, Waterside Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool and gym as well as access to a driving range and bike hire. 64302 square feet (5974 square metres) of event facilities include 37 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include a coffee shop/cafe, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 7:30 AM and 11:30 AM and on weekends between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 20-minute drive of this Stone Mountain hotel include BAPS Shri Swaminarayan Mandir and Stonecrest Mall.

What's nearby

  • Stone Mountain Park - 1 min walk
  • Stone Mountain Scenic Railroad - 13 min drive
  • Stone Mountain - 13 min drive
  • BAPS Shri Swaminarayan Mandir - 18 min drive
  • Stonecrest Mall - 19 min drive

Getting around

  • Indian Creek Station - 29 min drive
  • Atlanta Peachtree Station - 31 min drive
  • Atlanta, GA (PDK-DeKalb-Peachtree) - 35 min drive

Restaurants

  • ‪Main Moon Chinese - ‬7 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Buy the Bone Bar-B-Q - ‬7 min drive
  • ‪Wendy's - ‬10 min drive
  • ‪Metro Cafe Diner - ‬9 min drive

About this property

Atlanta Evergreen Lakeside Resort

Lakefront hotel with golf course and fitness centre
Atlanta Evergreen Lakeside Resort offers its guests a golf course, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A business centre and 37 meeting rooms are available. Event space at this hotel measures 64302 square feet (5974 square metres) and includes a conference centre. A fitness centre, a terrace, and gift shops/newsstands are also featured at the business-friendly Atlanta Evergreen Lakeside Resort . Self parking is free. A complete renovation of Atlanta Evergreen Lakeside Resort was completed in August 2020.

This Stone Mountain hotel is smoke free.

  • 1 building
  • 336 guestrooms or units
  • 5 levels
  • Conference rooms
  • 64302 sq ft of conference space
  • 5974 sq. m of conference space
  • Built in 1989
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Atlanta Evergreen Lakeside Resort offers 336 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include a combined bath/shower unit, complimentary toiletries and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; USD 29 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mountain Brew Cafe
  • The Commons
  • Waterside Restaurant

Things to do

  • 36-hole golf course
  • Bicycle rentals
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Piano
  • Pro golf lessons
  • Pro golf shop
  • Ropes course
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 37 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (64,302 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a state park
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Grab bar in bathtub (86 centimetre high)
  • Grab bar in shower (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Shuttle service
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 30 for adults and USD 0 to 0 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlanta Evergreen
Atlanta Evergreen Marriott Conference Resort
Atlanta Evergreen Marriott Conference Resort Stone Mountain
Atlanta Evergreen Marriott Conference Stone Mountain
Atlanta Evergreen Resort
Evergreen Atlanta
Evergreen Marriott
Evergreen Marriott Atlanta
Marriott Evergreen
Marriott Evergreen Conference Resort
Evergreen Marriott Conference Hotel
Atlanta Evergreen Marriott Conference
Evergreen Marriott Hotel Stone Mountain
Marriott Stone Mountain
Stone Mountain Marriott
Evergreen Marriott Conference Hotel

Frequently asked questions

What is the cancellation policy at Atlanta Evergreen Lakeside Resort ?

Atlanta Evergreen Lakeside Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Atlanta Evergreen Lakeside Resort ?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Atlanta Evergreen Lakeside Resort on 20 Jan 2025 start from AU$237.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Atlanta Evergreen Lakeside Resort ?

Yep, Atlanta Evergreen Lakeside Resort has a free self car park.

Does Atlanta Evergreen Lakeside Resort have a pool?

Atlanta Evergreen Lakeside Resort has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Atlanta Evergreen Lakeside Resort ?

Atlanta Evergreen Lakeside Resort features an outdoor pool, an indoor pool and golf lessons.

What makes Atlanta Evergreen Lakeside Resort a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Atlanta Evergreen Lakeside Resort .

Does Atlanta Evergreen Lakeside Resort serve breakfast?

You bet, buffet breakfast is on offer on weekdays from 7:30 AM to 11:30 AM and weekends between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Atlanta Evergreen Lakeside Resort ?

No, Atlanta Evergreen Lakeside Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Atlanta Evergreen Lakeside Resort ?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Atlanta Evergreen Lakeside Resort ?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Atlanta Evergreen Lakeside Resort ?

Cats and dogs are welcome at Atlanta Evergreen Lakeside Resort , with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 36 kg per pet.

Is there a golf course on site at Atlanta Evergreen Lakeside Resort ?

Yep, Atlanta Evergreen Lakeside Resort has a 36-hole golf course. A golf driving range, golf carts, golf clubs and golf lessons with a pro are also available.

Atlanta Evergreen Lakeside Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 242 out of 568 reviews" "
Rating 8 - Good. 112 out of 568 reviews" "
Rating 6 - Okay. 87 out of 568 reviews" "
Rating 4 - Poor. 69 out of 568 reviews" "
Rating 2 - Terrible. 58 out of 568 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shedricka

Stayed 2 nights in Sep 2024

2/10 Terrible

Leonardo

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The staff when I checked in never communicated that there would be an additional fee for having dogs until after I checked in and noticed I had a dog. On the website, it says pet friendly which is the only reason I chose the hotel. One woman working the counter was very rude. Rooms were subpar and the lake view really was nothing to see. Don't waste your money here folks.
Stayed 1 night in Sep 2024

6/10 Okay

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service
“Heated” pools both indoor and outdoor were miserably cold on multiple days we tried to use. Other guests complained to us they felt the same way that it was not actually heated. If you tell your guests your pools are heated, you should live up to that. The restaurants were very good and the staff was very courteous. We did not have cleaning services and had to ask for additional towels though we only stayed for two nights so this is likely standard. Be aware of the “resort” fees on top of the actual room fees.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities
Great
Stayed 3 nights in Jul 2024

6/10 Okay

Sarevjit

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tanya

Travelled with family, Business traveller
No remote in room no Wi-Fi password given
Stayed 1 night in Sep 2024

10/10 Excellent

Leola, KansasCity

Liked: Staff & service, amenities, property conditions & facilities
Very nice view of the lake very peaceful!!!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Douglas, Apollo Beach

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Upon check-in staff was rude, told me they couldn’t see my reservations and told me to go wait in the lobby when it was already two hours past check in time. I was tired and looking forward to rest in the room, I waited one hour in the lobby and nobody came to get me so I ended up going to a different employee, which gave me a downgrade room, completely terrible staff and organization will never stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Howard, chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 2 nights in Jul 2024

10/10 Excellent

Solomon

Stayed 1 night in Aug 2024

10/10 Excellent

TANYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property clean and convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gadwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good views and easy access to Stone Mountain
Stayed 1 night in Sep 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, staff & service
Where did all the towels go? Why was the check in line 45 minutes to 1 hour long? We checked in on labor day weekend hoping for a relaxing stay but things were less than relaxing. Super long check in line, the pool had no towels two nights in a row, and the last night we had no avaliable shower towels. The pool had toys left floating for the entire stay and the music was blasting at the pool well after 10pm. Im done with this place. Maybe okay for off season but they dont staff enough people for the busy season.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Property was OK Seemed to be short staffed or inexperienced staff. No resort info in room about amenities or restaurants etc. no valet parking available. In my opinion not up to the standards I am accustomed to at a “resort” property.
Stayed 1 night in Sep 2024

10/10 Excellent

Gaylon

Stayed 1 night in Aug 2024

8/10 Good

MOSES

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Donna

Liked: Amenities, property conditions & facilities
Nice surroundings. Especially the lake. Dining room was clean servers were nice, as well as the bartenders and servers in the tavern.
Stayed 2 nights in Aug 2024

4/10 Poor

Chris

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

RIchard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not over whelmed
Our stay was fine although 2 items were unfavorable. First, the tavern and restaurant were understaffed and under supplied. Those working did the best they could but we expected better after a long day on the road. For example, food was cold and they ran out of what I wanted to order. Second, a resort fee was added on to our bill with no prior notification. This was not disclosed by Hotels.com or the facility itself.
Stayed 1 night in Sep 2024

2/10 Terrible

Farjana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property itself wasn’t bad. When we arrived at the hotel it was 3:30, there were about 5 guests in front of us. Check in time was supposed to be at 4, so we knew we were a little early. The line was taking forever with 3 people working. We didn’t get to the check- in desk until 3:50 and were told our room wasn’t ready yet and to give them until 4 to get it finished. The gentleman let me know he would keep following up with house keeping and get us in our room as soon as possible. We sat in the lobby and watched chaos unfold. There were about 30 people in line to check in at this point. We kept checking in every 20 minutes and finally at about 5, the front desk guy went to our room himself to see if it was ready. When he came back he let us know our room was almost ready and we could go ahead and head that way. I would say in the hour we sat and watched about 5 people got helped and the line just kept getting longer. I don’t know what the problem is here, but it really needs to be addressed. A women passed by and let us know it took them 2.5 hours to get checked in the day before. Management needs to figure out how to get this place under control.
Stayed 1 night in Sep 2024

6/10 Okay

Jesse, Woodville

Travelled with partner
Disliked: Staff & service
Not sure what was going on with their check in process but it was an absolute DISASTER!!!! Only got worse as time passed. On Saturday evening there were over 100 people standing in line trying to check in. Our room was not even serviced by house keeping. Will NEVER stay here again and do not recommend to anyone else! Management should be fired at this property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great serene location wonderful for a quick respite
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024