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The Cascades Hotel at Sun City Resort

5.0 star property
Luxury hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cascades Hotel at Sun City Resort

Superior Luxury Room with Balcony
Outdoor pool, pool umbrellas, pool loungers
Sports facility
Casino
Sports facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Parking included
    Parking included
The price is AU$397
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
R556, Moses Kotane, North West, 0316
  • The Gary Player Golf Course
    2 min walk
  • Sun City Casino
    2 min walk
  • The Valley of Waves
    7 min walk
  • Pilanesberg (NTY-Sun City)
    14 min drive

Room options

View all photos for Paraplegic Room

Paraplegic Room

Paraplegic Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Family Room

Luxury Family Room

Luxury Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room

Superior Luxury Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Luxury Room

Superior Luxury Room

Superior Luxury Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
  • 64.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Luxury Room with Balcony

Superior Luxury Room with Balcony

Superior Luxury Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
  • 43.9 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Moses Kotane

A luxury stay in Moses Kotane awaits you at The Cascades Hotel at Sun City Resort. Within steps you'll find The Gary Player Golf Course and Sun City Casino. Highlights at this family-friendly hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Gary Player Health Spa can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Peninsula, serves international cuisine and is open for breakfast. Luma Bar & Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, golf course and free water park plus access to boat tours. Other amenities include a casino, an outdoor swimming pool and a nightclub. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute walk of this 5-property class Moses Kotane hotel include The Valley of Waves and Waterworld.

What's nearby

  • The Gary Player Golf Course - 2 min walk - 0.2 km
  • Sun City Casino - 2 min walk - 0.2 km
  • The Valley of Waves - 7 min walk - 0.6 km
  • Waterworld - 8 min walk - 0.7 km
  • Pilanesberg National Park - 11 min drive - 7.5 km

Restaurants

  • ‪Acacia Terrace Cafe - ‬9 min drive
  • ‪Crystal Court - ‬4 min drive
  • ‪Ocean Basket - ‬19 min walk
  • ‪Shebeen - ‬11 min walk
  • ‪Steers - ‬4 min walk

About this property

The Cascades Hotel at Sun City Resort

Luxury hotel with 2 restaurants and full-service spa
The Cascades Hotel at Sun City Resort offers its guests a full-service spa, a golf course, and a complimentary water park. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business centre and meeting rooms are available. A casino, an outdoor pool, and a children's pool are also featured at the luxury The Cascades Hotel at Sun City Resort. You'll have access to the health club at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Moses Kotane hotel.

  • 243 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
The Cascades Hotel at Sun City Resort offers 243 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Gary Player Health Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bocado
  • Legends
  • Luma Bar & Lounge
  • Peninsula
  • The Grill Room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 May to 23 June:
  • Water park

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Cascades Hotel at Sun City Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1977/071333/06

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Cascades Hotel
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades
Hotel Cascades Sun City
Cascades Hotel Sun City Resort
Cascades Hotel Resort
The Cascades Hotel
The Cascades At Sun City
The Cascades Hotel at Sun City Resort Hotel
The Cascades Hotel at Sun City Resort Moses Kotane
The Cascades Hotel at Sun City Resort Hotel Moses Kotane

Frequently asked questions

What is the cancellation policy at The Cascades Hotel at Sun City Resort?

The Cascades Hotel at Sun City Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cascades Hotel at Sun City Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Cascades Hotel at Sun City Resort on 1 Dec 2024 start from AU$396.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Cascades Hotel at Sun City Resort?

Yep, The Cascades Hotel at Sun City Resort has a free self car park and free valet parking.

Is there a spa on site at The Cascades Hotel at Sun City Resort?

Yep, Gary Player Health Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Cascades Hotel at Sun City Resort have a pool?

The Cascades Hotel at Sun City Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does The Cascades Hotel at Sun City Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Cascades Hotel at Sun City Resort?

The Cascades Hotel at Sun City Resort features a full-service spa, a nightclub and an outdoor pool.

Is The Cascades Hotel at Sun City Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Cascades Hotel at Sun City Resort is a hit with families.

Is there a free airport shuttle available at The Cascades Hotel at Sun City Resort?

No, The Cascades Hotel at Sun City Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The Cascades Hotel at Sun City Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cascades Hotel at Sun City Resort?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Cascades Hotel at Sun City Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at The Cascades Hotel at Sun City Resort?

Yep, The Cascades Hotel at Sun City Resort has an 18-hole golf course. You will also find mini golf.

The Cascades Hotel at Sun City Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 229 reviews" "
Rating 8 - Good. 88 out of 229 reviews" "
Rating 6 - Okay. 35 out of 229 reviews" "
Rating 4 - Poor. 26 out of 229 reviews" "
Rating 2 - Terrible. 7 out of 229 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved most things about the Cascades Hotel and Sun City. The hotel is a little dated but this is made up for by the facilities and ease of getting around the hotel and complex in general
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

HILLARY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except the furniture and finishing in the rooms are quite old fashion for such a beautiful hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2024

10/10 Excellent

shaun

Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Stayed 3 nights in Mar 2024

10/10 Excellent

Kaveri, Johannesburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue for couples and families.
Stayed 1 night in May 2024

8/10 Good

Annah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kerry

Travelled with family and small children
Liked: Staff & service, amenities
Loved our stay and kids really enjoyed !
Stayed 3 nights in Feb 2024

4/10 Poor

Sonny Ardis

Stayed 5 nights in Feb 2024

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower

6/10 Okay

Mark

Glory days well behind it
Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like one of the high end Las Vegas resorts
Stayed 1 night in Oct 2023

8/10 Good

Debbi

Liked: Cleanliness, staff & service
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
Stayed 3 nights in Aug 2023

8/10 Good

LUZOLO JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 2 nights in Aug 2023

4/10 Poor

Stephen

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nani

Stayed 3 nights in Jul 2023

4/10 Poor

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is ok, but service levels are lousy. In particular, my experience at the Luma Bar was atrociously bad. After waiting for 20 minutes for any kind of service, I got fed up and ordered a drink from the bar. Then after they brought me the (correct) order, a few minutes later another waiter came over and asked me if I’d started drinking it, in a weirdly accusing way. I don’t know if he thought I’d been given someone else’s drink, or if there was something else going on. In hindsight, the vibe was such that someone could even have contaminated the drink (seriously - it was weird - I should have walked out). Then there was a stupid debate about the bill. I’ve never been in an alleged 5-star hotel where you couldn’t just charge it to the room. The guy could have just checked, but instead he started arguing about it. And in the end I charged it to the room anyway. So I’ll never return, and my recommendation would be you don’t go either.
Stayed 3 nights in May 2023

8/10 Good

Raouf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect
Stayed 2 nights in May 2023

10/10 Excellent

Karin

Stayed 4 nights in Mar 2023

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
Stayed 2 nights in Mar 2023

6/10 Okay

Anita, Die Boord

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
Stayed 4 nights in Mar 2023

8/10 Good

Shaun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The stay was good but the rooms are becoming dated and old. Some items were slightly damaged and some of the pool side day beds were really old. The place needs a revamp. Doubt I would book the Cascades again.
Stayed 2 nights in Mar 2023

6/10 Okay

JASON

Travelled with family
Liked: Cleanliness, room comfort
It’s ok . Very dated and probably worth spending the extra to go to the Palace hotel up the hill.
Stayed 1 night in Feb 2023

10/10 Excellent

Meshack

Stayed 2 nights in Jan 2023