Utop Marina Hotel & Resort

4.0 star property
Yeosu hotel in Chongp'o with fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Utop Marina Hotel & Resort

Seasonal outdoor pool
Seasonal outdoor pool
Royal Pool Villa - Additional payment 100,000 is required for pool use - F&B benefit | View from room
Daily buffet breakfast (KRW 30000 per person)
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Air conditioning
The price is AU$90
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
61-15, Odongdo-Ro, Yeosu, South Jeolla, 59744
  • Aqua Planet Yeosu
    9 min walk
  • Jongpo Marine Park
    14 min walk
  • Hamel Lighthouse
    15 min walk
  • Yeosu (RSU)
    19 min drive

Room options

Royal Pool Villa - Additional payment 100,000 is required for pool use - F&B benefit

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
  • 129 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 2 Queen Beds

Ocean Pet Double Room - Breakfast for 1 person and Weekly Yacht Tour for 1 person

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

[Staycation] Ocean Family Twin Room - Night Infinity Pool(8-10PM) & Free Drinks for 2 person

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

[Breakfast for 2] Ocean Family Twin + 2 Drinks, Yacht for 1 (per stay), 12PM Check-out

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

[Hot Sale] Ocean Deluxe Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

(6PM Check-in) Run of House

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Ocean Jacuzzi Double Suite (Ocean View) - Breakfast, Mirror ball Garden and Weekly Yacht for 1 pax

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Separate bedroom
  • 64 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Bed and 2 Double Futons

[Staycation] Ocean Deluxe Double Room - Night Infinity Pool(8-10PM) & Free Drinks for 2 person

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Ocean Play Double Room, (Desktop PC) - Breakfast, Mirror ball Garden and Weekly Yacht for 1 pax

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Ocean Pet Family Twin Room (Ocean View) - Pets allowed, Breakfast for 1 person and Weekly Yacht T

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 29.9 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Ocean Family Twin Room (Ocean View) - Breakfast, Mirror ball Garden and Weekly Yacht for 1 pax

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Ocean Jacuzzi Suite (Ocean View) - Breakfast, Mirror ball Garden and Weekly Yacht for 1 pax

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Separate bedroom
  • 64 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Ocean Family Ondol Room (Ocean View) - Breakfast, Mirror ball Garden and Weekly Yacht for 1 pax

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Futons

[Aqua Planet PKG] Ocean Deluxe Double Room (Ocean View) ticket for 2 pax - 12 PM check out

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

[Staycation] Ocean Deluxe Double Room - Infinity Pool 1st half & Free Drinks for 2 person

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

[Staycation] Ocean Family Twin Room - Infinity Pool 1st half & Free Drinks for 2 person

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean Family Twin (24hrs, Check-in 1pm/Check-out 1pm) + No Extra Person Fee + Yacht for 1 (per stay)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Ocean Deluxe Triple Room (Ocean View) - Breakfast, Mirror ball Garden and Weekly Yacht for 1 pax

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 3 Single Beds

[Yeosuya PKG] Ocean Family Twin Room (Ocean View) 30,000 KRW Coupon with 12 PM Check out

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean Deluxe Double Room (Ocean View) - Breakfast, Mirror ball Garden and Weekly Yacht for 1 pax

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

[Yeosuya PKG] Ocean Deluxe Double Room (Ocean View) 30,000 KRW Coupon with 12 PM Check out

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

[Hot Sale] Ocean Family Ondol Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Futons

[Hot Sale] Ocean Triple Single Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • Sleeps 3
  • 3 Single Beds

[Hot Sale] Ocean Family Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

[Breakfast for 2] Ocean Deluxe Double + 2 Drinks, Yacht for 1 (per stay), 12PM Check-out

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Washing machine
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Yeosu

At Utop Marina Hotel & Resort you'll be within just a 10-minute stroll of Aqua Planet Yeosu and Yeosu International Pavilion. Highlights at this hotel include washing machines, balconies and heated floors. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool as well as access to boat tours. A meeting room, a conference centre, and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 6:30 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4-property class Chongp'o hotel include Odongdo and Jongpo Marine Park.

What's nearby

  • Aqua Planet Yeosu - 9 min walk
  • Odongdo - 18 min walk
  • Yi Sun Shin Square - 2 min drive
  • Yeosu Cable Car - 5 min drive
  • Dolsan Park - 5 min drive

Getting around

  • Yeosu Expo Station - 15 min walk
  • Yeosu (RSU) - 19 min drive

Restaurants

  • ‪아쿠아플라넷 여수 - ‬4 min walk
  • ‪Beans & Berries - ‬4 min walk
  • ‪연화정 - ‬2 min walk
  • ‪전주식당 - ‬6 min walk
  • ‪동백카페 - ‬13 min walk

About this property

Utop Marina Hotel & Resort

Yeosu hotel in Chongp'o with fitness centre and 24-hour business centre
Utop Marina Hotel & Resort offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Utop Marina Hotel & Resort. Self parking is free.

This 4-star Yeosu hotel is smoke free.

  • 389 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Utop Marina Hotel & Resort offers 389 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, dressing gowns, bidets and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; KRW 30,000 for adults and KRW 20,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Boat tours
  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washing machine
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To access the swimming pool, guests must reserve 1 of the following time slots: 9 AM-7:30 PM or 8-10:30 PM.
The property's swimming pool is closed on the second Tuesday of every month.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 30000 for adults and from KRW 20000 for children
  • Facilities fee: KRW 15000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in October and close in December.
  • Pool access available from 3:00 PM to 10:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Utop Marina & Resort Yeosu
UTOP MARINA HOTEL & RESORT Hotel
UTOP MARINA HOTEL & RESORT Yeosu
UTOP MARINA HOTEL & RESORT Hotel Yeosu
Utop Marina & Resort Yeosu
UTOP MARINA HOTEL & RESORT Hotel
UTOP MARINA HOTEL & RESORT Yeosu
UTOP MARINA HOTEL & RESORT Hotel Yeosu

Frequently asked questions

What is the cancellation policy at Utop Marina Hotel & Resort?

Utop Marina Hotel & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Utop Marina Hotel & Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Utop Marina Hotel & Resort on 2 Jan 2025 start from AU$90.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Utop Marina Hotel & Resort?

Yep, Utop Marina Hotel & Resort has a free self car park.

Are there any beaches close to Utop Marina Hotel & Resort?

The closest beach to Utop Marina Hotel & Resort is Manseongni Black Sand Beach (3.5 km).

Does Utop Marina Hotel & Resort have a pool?

Utop Marina Hotel & Resort has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 3:00 PM to 10:00 PM (Seasonal outdoor pool open from October to December).

What makes Utop Marina Hotel & Resort a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Utop Marina Hotel & Resort.

Does Utop Marina Hotel & Resort serve breakfast?

You bet, buffet breakfast is available weekdays from 7:00 AM to 10:00 AM and weekends between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Utop Marina Hotel & Resort?

No, Utop Marina Hotel & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Utop Marina Hotel & Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Utop Marina Hotel & Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Utop Marina Hotel & Resort?

No, pets are not allowed.

Utop Marina Hotel & Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1004 reviews" "
Rating 8 - Good. 296 out of 1004 reviews" "
Rating 6 - Okay. 87 out of 1004 reviews" "
Rating 4 - Poor. 45 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Soon Ha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Lori

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
PROS: Every room has a balcony and a view of the ocean. Full size fridge and stove. The hotel manager (or captain) was so nice and spoke very good English. She is also very funny and cute. I hung my shirt out to dry on the balcony and overnight it flew off. She helped me track it down. CONS: Aside from the rooms, the rest of the property is very hot. Although there is a washing machine in each room, there is NO DRYER. Make sure you have time to air dry your clothes. Our room was very run down and not kept up well. A ton of dust and hair under the beds. The towels smell like mildew and the walls were in really bad shape. Our room was 8 floors above the pool and you can hear every screaming child from your room even with the sliding door shut--Just bad architectural design not the management's fault. Don’t plan on an afternoon nap in this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Monti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Utop is always a great place to stay, and Yeosu is the best anytime of year
Stayed 1 night in Jun 2024

8/10 Good

JAEYOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
During my stay here, there hasn't been any major discomfort, but one thing that was really challenging as someone staying on a lower floor was the noise from the swimming pool late into the night. It made it very difficult for me to sleep well. However, the location was good, and in fact, it was clean.
Stayed 1 night in May 2024

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good!!!!
Stayed 1 night in May 2024

10/10 Excellent

Young Sup

Liked: Cleanliness, staff & service, property conditions & facilities
An including breakfast but it was not so i was paid me and wife 37dollors each person total 64 dollars.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Jaan

Liked: Cleanliness, staff & service
The room descriptions on Wotif’s website are not clear and there was a lot of confusion. The “infinity pool” that is located on the 3rd floor (while my room was on 22nd) was a complete waste of time. The “free drinks” have one option - a cheap and ridiculously sweet sparkling wine that is not drinkable.
Stayed 1 night in Apr 2024

10/10 Excellent

chan YEONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Eunkyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Mar 2024

8/10 Good

Sarah

Disliked: Cleanliness
Mould in the shower and stains on the curtains. There is an outside disco until late that even shutting the window doesn’t block. Air con didn’t work.
Stayed 1 night in Mar 2024

6/10 Okay

Douglas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
When we arrived staff wasn’t very helpful or receptive during checkin. I doubt if I’ll stay here again.
Stayed 1 night in Mar 2024

8/10 Good

KA LOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Yoon Mi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property but even though there's kitchenette, there's a sign not to use the induction stovetop and you will have to go lobby to use the microwave. Very slow elevator as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel in good location.
The facility itself has been old but is clean. The staff are nice and the breakfast buffet was great. Many restaurants & cafes are available near the hotel which is also nice.
Stayed 1 night in Feb 2024

4/10 Poor

Gregory

Travelled with family
Disliked: Room comfort
Bed was horrible and pillows were way too soft. I could not sleep all night and had neck and back pain the next day.
Stayed 1 night in Feb 2024

6/10 Okay

Soomin

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

suk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024

8/10 Good

eunbae

Stayed 3 nights in Dec 2023

4/10 Poor

YOON, LYNNWOOD

Travelled with partner
Disliked: Staff & service, property conditions & facilities
view was nice, but rest was not to our expecations
Stayed 2 nights in Oct 2023

10/10 Excellent

Hyon jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Spacious rooms. Clean and well maintained.
Stayed 1 night in Jun 2023

10/10 Excellent

Young, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023

6/10 Okay

Junghye

Liked: Staff & service
Fancy v. Tasteful
A hotel built for a world exhibition 10 years ago, but the facility has not aged well. Mold on shower seals stands out. The architect tossed glossy features, concepts the didn’t age well such as the shower with a clear glass wall shared with the bedroom. (?) Elevators were a major time wasting exercise. The management needed to go less fancy and more tasteful.
Stayed 1 night in Jun 2023

2/10 Terrible

Heegab

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We deeply regret staying at UTOP Hotel in Yeosu for the following reasons: Firstly, we experienced significant inconvenience due to the failure to confirm the customer's request when making a room reservation. Despite requesting a room with a bed according to the reservation information, we were forced to stay in an ondol room by the front desk staff in accordance with your company policy. Please refer to the attached reservation number for further details. Secondly, due to your company's customer service policy, our trust as customers was seriously damaged. Although we received a phone call in advance from your staff about a late check-in, we did not receive any information about the room we would be assigned in advance. Thirdly, the breakfast was subpar as most of the food lacked professionalism, and the layout of the dining area did not consider the movement of other guests. For example, the waffles were not crispy, and the bacon was not properly drained of oil, making it taste like Korean-style pork belly. For the above reasons, we are extremely disappointed with our stay at UTOP Hotel in Yeosu, which was the worst experience during our trip.
Stayed 1 night in May 2023