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Cleo Hotel Jemursari

3.0 star property
Hotel in Surabaya with 24-hour front desk and coffee shop/cafe

Photo gallery for Cleo Hotel Jemursari

Front of property
Meeting facility
View from property
Lobby
Twin Biz

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jalan Raya Jemursari No. 157, Surabaya, 60237
  • Universitas Islam Negeri Sunan Ampel Surabaya
    ‪19 min walk‬
  • Royal Plaza Surabaya
    ‪4 min drive‬
  • Petra Christian University
    ‪5 min drive‬
  • Surabaya (SUB-Juanda)
    ‪25 min drive‬

Room options

View all photos for Business Room

In-room safe, desk, free WiFi

Business Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Biz

Twin Biz

Twin Biz

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Biz

Queen Biz

Queen Biz

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Biz Twin Room Non smoking

In-room safe, desk, free WiFi

Biz Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Biz Queen Room Non smoking

In-room safe, desk, free WiFi

Biz Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Queen Room

In-room safe, desk, free WiFi

Biz Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Twin Room

In-room safe, desk, free WiFi

Biz Twin Room

  • Sleeps 2
  • 2 Single Beds

About the area

Surabaya

At Cleo Hotel Jemursari you'll be within a 20-minute walk of Universitas Islam Negeri Sunan Ampel Surabaya and 2.6 km (1.6 mi) from Royal Plaza Surabaya. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, The Origin, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. .In the area of this 3-property class Surabaya hotel, you'll find Tunjungan Plaza.

What's nearby

  • Royal Plaza Surabaya - 4 min drive
  • Petra Christian University - 5 min drive
  • Surabaya Zoo - 5 min drive
  • Tunjungan Plaza - 9 min drive
  • Surabaya Plaza Shopping Mall - 10 min drive

Getting around

  • Margorejo Station - 5 min drive
  • Surabaya Gubeng Station - 24 min drive
  • Surabaya (SUB-Juanda) - 25 min drive

Restaurants

  • ‪Ikan Bakar Cianjur - ‬5 min walk
  • ‪Fusia - ‬7 min walk
  • ‪Depot JN - ‬2 min walk
  • ‪De Mandailing - ‬7 min walk
  • ‪Pangsit Mie Ujung Pandang - ‬3 min walk

About this property

Cleo Hotel Jemursari

Hotel in Surabaya with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Cleo Hotel Jemursari also features a terrace, dry cleaning/laundry services, and room service (during limited hours).

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 112 guestrooms or units
  • 12 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cleo Hotel Jemursari offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Cleo Hotel Jemursari Surabaya
Cleo Jemursari Surabaya
Cleo Jemursari
Cleo Hotel Jemursari Surabaya Java
Cleo Hotel Jemursari Hotel
Cleo Hotel Jemursari Surabaya
Cleo Hotel Jemursari Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Cleo Hotel Jemursari?

Cleo Hotel Jemursari offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Cleo Hotel Jemursari?

The closest beach to Cleo Hotel Jemursari is New Kenjeran Beach (11.7 km).

Is there a free airport shuttle available at Cleo Hotel Jemursari?

No, Cleo Hotel Jemursari does not offer an airport shuttle service.

Is there a bar or restaurant at Cleo Hotel Jemursari?

Yep, you can grab a meal at Cleo Hotel Jemursari's onsite restaurant that serves Indonesian cuisine.

What time are check-in & check-out at Cleo Hotel Jemursari?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Cleo Hotel Jemursari?

No, pets are not allowed.

Cleo Hotel Jemursari Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

6.4/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As a foreigner not knowing the area and only intending to stay a single night because of a last-minute airline cancellation, I really should have done more research. The hotel was located next to a busy road and the window of the room did not have sound proofing nor did it close properly. Managed to get about 3-4 hours of sleep between the noisy night traffic and early morning prayers (also with noisy traffic). The most INCONVENIENT thing I've ever had to deal with EVER in any accommodation was that the wall sockets only worked if the lights were on. Bring a battery pack if you expect to charge your phone with the lights off. The guy at the front counter was nice though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel masih baru dan bersih, walau kamar agak sempit. Breakfast saya tidak tau karena hanya ambil room only.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
fast service
the service was nice, it was quick

6/10 Okay

Gunawan

Disliked: Cleanliness
Not a good maintained hotel
We need to change the bed sheet since it was not clean when we check in The shower hose is leaking, water come out in many direction

6/10 Okay

arpah

Liked: Staff & service, property conditions & facilities, room comfort
hanging out at their coffee shop
nice room, and the breakfast is delicious, their cafe open till midnite and their food and coffee are excellent,

10/10 Excellent

Rosi

Stayed 1 night in Jan 2021

6/10 Okay

Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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