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Verwood Hotel & Serviced Residence

4.0 star property
Family-friendly hotel with full-service spa and free local area shuttle

Photo gallery for Verwood Hotel & Serviced Residence

Outdoor pool, pool loungers
Lobby sitting area
Executive Room
Apartment 3 Bedrooms Deluxe Suite | Private kitchen
Suite

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Jl. Raya Kupang Indah, Surabaya, East Java, 60189
  • Pakuwon Mall
    ‪7 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪8 min drive‬
  • Tunjungan Plaza
    ‪8 min drive‬
  • Surabaya (SUB-Juanda)
    ‪30 min drive‬

Room options

View all photos for Apartment 1 Bedroom Deluxe

Apartment 1 Bedroom Deluxe | View from room

Apartment 1 Bedroom Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Sofa bed - twin
Blackout curtains
Bidet
Jetted bath
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 3 Bedrooms Deluxe

In-room safe, desk, laptop workspace, blackout curtains

Apartment 3 Bedrooms Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Apartment 2 Bedrooms Deluxe

In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 98 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bidet
Jetted bath
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 2 Bedrooms Executive Suite

Apartment 2 Bedrooms Executive Suite

Apartment 2 Bedrooms Executive Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 110 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Deluxe Suite

Apartment 2 Bedrooms Deluxe Suite | In-room dining

Apartment 2 Bedrooms Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Premier

In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Premier

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Executive

In-room safe, desk, laptop workspace, blackout curtains

Apartment 2 Bedrooms Executive

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LED TV
  • 110 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LED TV
Sofa bed - twin
Blackout curtains
Bidet
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 3 Bedrooms Deluxe Suite

Apartment 3 Bedrooms Deluxe Suite | Living room

Apartment 3 Bedrooms Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 139 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Bidet
Jetted bath
Rainfall showerhead
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment 1 Bedroom Deluxe Suite

Apartment 1 Bedroom Deluxe Suite

Apartment 1 Bedroom Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 63 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout curtains
Bidet
Jetted bath
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Surabaya

A family-friendly stay in Surabaya awaits you at Verwood Hotel & Serviced Residence. You'll be 7.7 km (4.8 mi) from Submarine Monument and 8 km (4.9 mi) from Heroic Monument. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with aromatherapy and reflexology. The restaurant, Terakota, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4-property class Surabaya hotel include Al Akbar Mosque and Gelora 10 November Stadium.

What's nearby

  • Surabaya Zoo - 3 min drive - 3.7 km
  • Ciputra World Mall - 4 min drive - 3.4 km
  • Pakuwon Mall - 7 min drive - 5.2 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 7.6 km
  • Tunjungan Plaza - 8 min drive - 7.5 km

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 9 min drive
  • Surabaya (SUB-Juanda) - 30 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬7 min walk
  • ‪Ayam Bakar Primarasa - ‬4 min walk
  • ‪Halim Restaurant - ‬5 min walk
  • ‪Depot Madiun Bu Rudy - ‬4 min walk
  • ‪Boncafe - ‬2 min walk

About this property

Verwood Hotel & Serviced Residence

Family-friendly hotel with full-service spa and free local area shuttle
Verwood Hotel & Serviced Residence offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Verwood Hotel & Serviced Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Surabaya hotel is smoke free.

  • 467 guestrooms or units
  • Conference rooms
  • Deli
  • Childcare (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Verwood Hotel & Serviced Residence offers 467 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels. Bathrooms include slippers, bidets and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terakota

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 150000 per person
  • Airport shuttle fee: IDR 260000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

We should mention

  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Somerset Hotel & Serviced Residence
Somerset Surabaya Hotel & Serviced Residence
Somerset Surabaya Serviced Residence
Surabaya Somerset Hotel
Somerset Surabaya Hotel & Serviced Residence Java
Somerset Surabaya Hotel And Serviced Residence
Verwood Hotel Serviced Residence Surabaya
Somerset Surabaya
Somerset Hotel Surabaya
Verwood Hotel Serviced Residence
Verwood Serviced Residence Surabaya
Verwood Serviced Residence
Somerset Surabaya Hotel Serviced Residence
Verwood Hotel
Somerset Surabaya Hotel
Verwood & Serviced Surabaya
Verwood Hotel & Serviced Residence Hotel
Verwood Hotel & Serviced Residence Surabaya
Verwood Hotel & Serviced Residence Hotel Surabaya

Frequently asked questions

Is parking available at Verwood Hotel & Serviced Residence?

Yep, Verwood Hotel & Serviced Residence has a free self car park.

Are there any beaches close to Verwood Hotel & Serviced Residence?

The closest beach to Verwood Hotel & Serviced Residence is New Kenjeran Beach (11.3 km).

Is there a spa on site at Verwood Hotel & Serviced Residence?

Yep, there is an onsite spa at Verwood Hotel & Serviced Residence. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Verwood Hotel & Serviced Residence have a pool?

Verwood Hotel & Serviced Residence has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Verwood Hotel & Serviced Residence family-friendly?

You bet! With amenities such as a children's pool, free babysitting and a playground, it's no surprise that Verwood Hotel & Serviced Residence is a hit with families.

Does Verwood Hotel & Serviced Residence serve breakfast?

Sure does, buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Verwood Hotel & Serviced Residence?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at Verwood Hotel & Serviced Residence?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Verwood Hotel & Serviced Residence?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Verwood Hotel & Serviced Residence?

No, pets are not allowed.

Verwood Hotel & Serviced Residence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 128 reviews
Rating 8 - Good. 63 out of 128 reviews
Rating 6 - Okay. 36 out of 128 reviews
Rating 4 - Poor. 10 out of 128 reviews
Rating 2 - Terrible. 4 out of 128 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Juan Ángel

Stayed 1 night in Sep 2024

2/10 Terrible

Yasuhito

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip through Java, stayed in one of the apartments. Very comfortable and, as usual, the staff, service and breakfast are excellent. Easy access to the tol and city Grab meals or room service are easy options.
Stayed 2 nights in Feb 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As per usual, the breakfast was excellent, staff were very helpful and our stay was very comfortable. Our previous stay in an apartment was a little disappointing, but this time everything was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Very comfortable, great breakfast, gym and pool are clean and functional. Staff are very helpful. Had not stayed here for a few years, but will be returning.
Stayed 3 nights in Oct 2022

8/10 Good

Low Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel like home
The hotel is quite old my clean and comfortable Service was good and staffs are friendly
Stayed 1 night in Apr 2020

2/10 Terrible

Teodoro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had been cheated by your extremnely high cost of the hotel on top of the officialm publiushed rate
Stayed 1 night in Sep 2019

8/10 Good

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Good Value for a Pretty Old but Nice Hotel
Hotel is good value for what it offers. The rooms and facilities might look a little old, but they're alright. Didn't manage to try the breakfast, but will probably do so next time.
Stayed 2 nights in Nov 2018

8/10 Good

Rudy Bambang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Taro

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was good.
I can enjoy the breakfast.
Stayed 2 nights in Jun 2018

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
The serviced apartments are very spacious. Clean but older. Breakfast (included) is great. Customer service is fantastic.
Stayed 2 nights in Feb 2018

8/10 Good

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Smoking Hotel
the service is about par. Every place in Hotel is smoking area, included rooms (there is non-smoking room).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Julie, SG

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs do extreme make over.
Towel changed color, dead croach inside bedroom slipper, bad smell of shower curtain. Old furniture.

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good live band
A peaceful and quiet location

8/10 Good

SN, Osaka

Liked: Staff & service, property conditions & facilities, room comfort
Excellent for My Business Trip
Have already stay in this hotel more than 6 times, and always feel comfortable with the friendliness and warm of the staff, also enjoy much the breakfast

4/10 Poor

Ichiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surabaya Business stay
I have been staying at this hotel for past 10 years, but the condition of the room was getting worse every time. Specially at this time, there was no hand towel any more in the bath room, Bath Towel and Bed sheets are old and smelly. I would not come back to this hotel again.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

not bad
three star quality for sure. no hot water during morning shower due to hot water pipe burst. No update about this from the staffs, not happy.

8/10 Good

frequent travel, sub

Liked: Cleanliness, staff & service, room comfort
Enjoyed my stay Was just one night but room was nice and. Lean and comfortable