10/10 Excellent
Verified traveller
Travelled with group
25 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Rainbow Hotel in Taipei was nothing short of fantastic! The location is unbeatable, right in the heart of Ximending, surrounded by shops and restaurants, making it convenient for exploring the area.
However, what truly made the experience remarkable was the exceptional service provided by the staff, especially a lovely girl with short hair who went above and beyond during our check-out. On the day of our departure, it was raining heavily, and we were struggling to find a taxi to the airport. Despite the challenging weather, she effortlessly stepped in, braved the rain, and helped us secure a taxi in no time! Her genuine kindness and quick action made such a difference and ensured we got to the airport stress-free.
The rooms were comfortable, clean, and cozy, offering everything we needed for a pleasant stay. The staff overall were friendly, attentive, and always willing to assist, but this young lady truly stood out with her dedication.
If you're looking for a hotel with a prime location and top-notch service, Rainbow Hotel is the place to stay. Thank you again to the staff, especially to the wonderful girl who saved our rainy day!
Highly recommended!
Verified traveller
Stayed 3 nights in Sep 2024