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Peppers Bluewater Resort

4.5 star property
Luxury aparthotel with 24-hour front desk and restaurant

Photo gallery for Peppers Bluewater Resort

Aerial view
Property grounds
Villa, 1 Bedroom, Lake View | View from room
Two Bedroom Lake View Suite | View from room
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Outdoor space
The current price is AU$234
includes taxes & fees
27 Mar - 28 Mar

Explore the area

Map
State Highway 8, Lake Tekapo, 7945
  • Church of the Good Shepherd
    ‪13 min walk‬
  • Sheepdog Statue
    ‪14 min walk‬
  • Tekapo Springs
    ‪19 min walk‬

Room options

View all photos for Room (Hotel)

Room (Hotel)

Room (Hotel)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Mountain View Suite

One Bedroom Mountain View Suite

One Bedroom Mountain View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
Washing machine
  • 58 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Mountain View Villa

One Bedroom Mountain View Villa

One Bedroom Mountain View Villa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
  • 58 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Villa, 1 Bedroom, Lake View

Villa, 1 Bedroom, Lake View | View from room

Villa, 1 Bedroom, Lake View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
  • 58 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Lake View Hotel Room

Deluxe Lake View Hotel Room

Deluxe Lake View Hotel Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Hotel Room

Deluxe Hotel Room

Deluxe Hotel Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Mountain View Suite

Two Bedroom Mountain View Suite

Two Bedroom Mountain View Suite

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
  • 107 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for One Bedroom Lake View Suite

One Bedroom Lake View Suite | View from room

One Bedroom Lake View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
Washing machine
  • 58 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Three Bedroom Lake View Villa

Three Bedroom Lake View Villa | Living area

Three Bedroom Lake View Villa

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 156 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Two Bedroom Lake View Suite

Two Bedroom Lake View Suite | View from room

Two Bedroom Lake View Suite

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
  • 107 sq m
  • 2 bedrooms
  • 1 bathroom
  • Lake view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Mountain View Villa

Two Bedroom Mountain View Villa | View from room

Two Bedroom Mountain View Villa

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
  • 107 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Three Bedroom Mountain View Villa

Three Bedroom Mountain View Villa

Three Bedroom Mountain View Villa

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 156 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Two Bedroom Lake View Villa

Two Bedroom Lake View Villa | View from room

Two Bedroom Lake View Villa

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
  • 107 sq m
  • 2 bedrooms
  • 1 bathroom
  • Lake view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Mountain View Villa

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Two Bedroom Mountain View Villa

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Lake View Villa

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Two Bedroom Lake View Villa

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Lake View Suite

Fridge, coffee/tea maker, electric kettle, freezer

One Bedroom Lake View Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View Hotel Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Lake View Hotel Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Hotel Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Hotel Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Lake View Suite

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Two Bedroom Lake View Suite

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Mountain View Suite

Blackout curtains, soundproofing, iron/ironing board, free WiFi

One Bedroom Mountain View Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for One Bedroom Mountain View Villa

Blackout curtains, soundproofing, iron/ironing board, free WiFi

One Bedroom Mountain View Villa

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Lake View Villa

Blackout curtains, soundproofing, iron/ironing board, free WiFi

One Bedroom Lake View Villa

  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Lakeview Villa

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Three Bedroom Lakeview Villa

  • Sleeps 7
  • 2 Single Beds

View all photos for Hotel Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Hotel Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Mountain View Suite

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Two Bedroom Mountain View Suite

  • Sleeps 5
  • 2 Single Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Three Bedroom Mountain View Villa

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Three Bedroom Mountain View Villa

  • Sleeps 7
  • 2 Single Beds

About the area

Lake Tekapo

A luxury stay in Lake Tekapo awaits you at Peppers Bluewater Resort. Within just a 15-minute stroll, you'll find Church of the Good Shepherd and Sheepdog Statue. Highlights at this eco-friendly aparthotel include a restaurant, free self-parking and a bar/lounge. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a coffee/tea maker and a hairdryer. A fridge and room service make in-room dining convenient. An iron/ironing board, free toiletries and a wardrobe or cupboard are also available. .The restaurant, Rakinui Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. .Places within a 30-minute walk of this 4.5-property class Lake Tekapo aparthotel include Tekapo Springs and Lake Tekapo.
View more Aparthotels in Lake TekapoOpens in a new window

What's nearby

  • Dark Sky Project - 4 min walk - 0.4 km
  • Church of the Good Shepherd - 13 min walk - 1.1 km
  • Sheepdog Statue - 14 min walk - 1.2 km
  • Tekapo Springs - 19 min walk - 1.7 km
  • Mount John Observatory - 19 min drive - 8.9 km

Getting around

  • Christchurch International Airport (CHC) - 164 min drive

Restaurants

  • ‪Dark Sky Project - ‬4 min walk
  • ‪Mackenzie's Stonegrill - ‬6 min walk
  • ‪Kohan Restaurant - ‬6 min walk
  • ‪Jack Rabbit - ‬8 min walk
  • ‪Reflections Cafe & Restaurant - ‬4 min walk

About this property

Peppers Bluewater Resort

Luxury aparthotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Event space at this aparthotel measures 1356 square feet (126 square metres) and includes conference space. The luxury Peppers Bluewater Resort also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

This 4.5-star Lake Tekapo aparthotel is smoke free.

  • 142 guestrooms or units
  • 3 levels
  • 1356 sq ft of conference space
  • 126 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Peppers Bluewater Resort offers 142 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Lake Tekapo aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Estonian, Hindi, Japanese

Similar properties

Lounge

Haka House Lake Tekapo

  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
4.3 out of 5, Excellent, 265 reviews
The price is AU$294
includes taxes & fees
4 Apr - 5 Apr
Haka House Lake Tekapo

Property amenities

Ski

  • Downhill skiing nearby
  • Ski shuttle nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Rakinui Restaurant

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Refrigerator

Dining

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 39 for adults and NZD 19.50 for children
  • A bar/lounge
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 53 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1,356 square feet of conference space
  • Business centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a village
  • Near the bay

Things to do

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 142 units
  • 3 floors
  • Connecting units available
  • Garden
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note king beds are provided unless separate twin beds are requested prior to check-in. Surcharge applies for requests after check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 53.0 per night.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 39 for adults and from NZD 19.50 for children
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 53.0 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Peppers Bluewater
Peppers Bluewater Lake Tekapo
Peppers Bluewater Resort
Peppers Bluewater Resort Lake Tekapo
Peppers Resort
Hotel Peppers Bluewater
Peppers Bluewater Hotel Lake Tekapo
Peppers Bluewater Lake Tekapo
Peppers Bluewater Resort Aparthotel
Peppers Bluewater Resort Lake Tekapo
Peppers Bluewater Resort Aparthotel Lake Tekapo

Frequently asked questions

What is the cancellation policy at Peppers Bluewater Resort?

Peppers Bluewater Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Peppers Bluewater Resort?

As of 24 Mar 2025, prices found for a 1-night stay for 2 adults at Peppers Bluewater Resort on 27 Mar 2025 start from AU$234.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Peppers Bluewater Resort?

Yep, Peppers Bluewater Resort has a free self car park.

Is there a spa on site at Peppers Bluewater Resort?

No, there is no spa at this property. Tekapo Springs is a short 19-minute walk away.

Does Peppers Bluewater Resort serve breakfast?

Sure does, full brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Peppers Bluewater Resort?

No, Peppers Bluewater Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Peppers Bluewater Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Peppers Bluewater Resort?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Peppers Bluewater Resort?

No, only service animals are allowed.

Is there a golf course on site at Peppers Bluewater Resort?

There isn't one on site, but The Cairns Golf Course - Lake Tekapo is a short 15-minute walk away.

Peppers Bluewater Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1314 out of 3116 reviews
Rating 8 - Good. 1007 out of 3116 reviews
Rating 6 - Okay. 444 out of 3116 reviews
Rating 4 - Poor. 248 out of 3116 reviews
Rating 2 - Terrible. 103 out of 3116 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay with comfortable bedding and amenities. The restaurant food was incredible! Would highly recommend
Stayed 2 nights in Jan 2025

8/10 Good

Julie, Sherwood Park

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice staff Room quite small Have to sit on bed Check in and check out quick
Stayed 1 night in Dec 2024

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, room comfort
Comfortable stay, great view, convenient location.
Very spacious and nicely decorated and furnished apartment facing lake. Apart from a faulty aircond in the living area, everything was good. Friendly staff. Convenient location. Popular food stalls in mobile vans right across the road.
Stayed 2 nights in Dec 2024

4/10 Poor

Keith

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

DEREK

Liked: Cleanliness, room comfort
1 night stay
Bed was too big for the room. Could have done with a double bed instead of a king and provided a chair. Otherwise was comfortable but a little pricey.
Stayed 1 night in Nov 2024

8/10 Good

Moonseok

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

4/10 Poor

Jayanth

Disliked: Room comfort
Find a different place to stay in Tekapo
Poor, overpriced option in Tekapo. Do not recommend. Cramped rooms and poor service from front desk staff.
Stayed 1 night in Nov 2024

8/10 Good

lotto

Travelled with group
Liked: Cleanliness, amenities
2 single bed too small and sofa too soft. For 2 bed room type villas only have 1 bathroom
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with partner
Generic resort. Good if you don’t have options but if there are better options do those. Many units have upstairs villas that house family units and can get very loud.
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Disliked: Property conditions & facilities
Booked a double room, couldnt swing a cat ,dark and a bit shabby, friendly staff walkable to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of gooks
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dingding

Liked: Cleanliness, property conditions & facilities
Very clean, property a little old
Stayed 1 night in Nov 2024

4/10 Poor

Emily

Liked: Cleanliness
Unfinished cell-like room but good shower.
Sadly our room was pretty much like a cell. Virtually no natural light, (a tiny window that required curtain to be kept shut cos faced all the cars parking) and the wall was painted with an under-coat but not completed. You do not expect the room to be mid renovation when you are not getting a discounted price. Seriously! I must say the shower is wonderful though.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, room comfort
Very comfortable, great location. In unit laundry was very convenient.
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was close to major road. Lake view was obstructed due to plants and road. Bed was very comfortable and contained both a shower and very deep bathtub. Unit had refrigerator, but no microwave or dishes/utensils like all the other rooms we stayed in for our 3 weeks in NZ. Coffee provided in the unit was instant.
Stayed 1 night in Nov 2024

6/10 Okay

Naomi Elisabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: the property is very close to the lake and within walking distance of the main Lake Tekapo area. Cons: check-in took a lot longer than it should have, and staff seemed rather blasé. Was expecting better customer service from its other reviews. Also worth noting - they have 2 washers and 2 dryers. Don’t do your laundry here though- they’re not maintained well. The dryer took over 2 hours to get anything dry.
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness, property conditions & facilities
Rooms are very small! Was really hard to walk around the room and have suitcases to get into! Too small of a room!
Stayed 1 night in Nov 2024

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great nights accommodation
Stayed 1 night in Nov 2024

10/10 Excellent

Harsha

Liked: Cleanliness, amenities, property conditions & facilities
Enormously good value and a very good property in general. It's not five stars on condition and the place is showing a bit of age, but it's got it where it matters
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, room comfort
Very small rooms
This is a beautiful resort next to a stunning lake. The downfall is that their regular hotel rooms are about the size of a king bed, and they are furnished with king beds, so there is absolutely NO room to maneuver. We joked that you had to step outside to change your mind. The property was in the process of updating their rooms, so there was a delay for our room. They comped us some drinks while we waited. Unfortunately, our room still smelled like new paint and we had to ask for another room. There was some issues with getting a new room, but we did. Same size, but no smell. We attempted to do laundry and even after 3 sessions in the dryer, our clothes were no where near dry, had to iron, blow dry, hang, and hope. It's a beautiful resort, and Aaron Ivory took great care of us, but they do still have some work to do.
Stayed 1 night in Oct 2024

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness
Very small room
Stayed 1 night in Oct 2024