8/10 Good
Verified traveller
Business traveller
7 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favorite hotel in Guam!
Bayview is in my top 3 out of all the hotels in Guam! I was so excited to stay here after the renovation & upon learning that it's now under Dusit management. Bayview didn't disappoint! Beautiful view & clean rooms & facilities. The bed was very comfortable & there was ample lighting in the rooms. The breakfast service with the room at below the FAR level was great. The staff were helpful & super nice. Every time I reached out for help, Bayview addressed my concerns right away. I've been highly recommending Bayview to everyone I know. As long as the rate is below FAR, I can't wait to stay here again!
PROS:
1) My door didn't lock in the middle of the night. I called the following morning and requested that the lock be fixed and a bar lock installed for added security. The hotel management was very understanding and accommodated my needs without delay.
2) The smoke alarm in the room next to mine kept sounding off. The engineering department came right away to fix the issue.
3) The rooftop bar and pool were lovely added touches to the amenities.
4) The covered parking structure with light indicators of open stalls made parking easy and convenient.
CONS:
1) The AC in the room was centralized. I wish there was a way to turn off the AC.
2) The bathroom had a semi-transparent screen. I wish the screen provided more privacy, especially when sharing a room with another person. When the lights are on, everything you do inside the bathroom is pretty visible from the outside!
Verified traveller
Stayed 8 nights in Sep 2024