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Hilton Tangier Al Houara Resort & Spa

5.0 star property
Luxury hotel on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Tangier Al Houara Resort & Spa

Outdoor pool, pool umbrellas, pool loungers
View from room
Down duvets, Select Comfort beds, minibar, in-room safe
Lobby
Balcony view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Hot tub
  • Breakfast available
  • Spa
The price is AU$230
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
KM 19.8 Route Nationale, Hjar Ennhal, Tangier-Assilah, 90000
  • Tangier Free Zone
    19 min drive
  • Hercules Caves
    24 min drive
  • Port of Tangier
    33 min drive
  • Tangier (TNG-Ibn Batouta)
    20 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds, View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room, 1 King Bed

Down duvets, Select Comfort beds, minibar, in-room safe

Family Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 90 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Down duvets, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed, Accessible

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View | Living area

Junior Suite, 1 King Bed, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 75 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, View

Presidential Suite, 1 King Bed, View

Presidential Suite, 1 King Bed, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 200 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen

Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Down duvets, Select Comfort beds, minibar, in-room safe

Family Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 90 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, View

Flat-screen TV

Deluxe Suite, 1 Bedroom, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 bedroom, with view

Apartment, 2 bedroom, with view

Apartment, 2 bedroom, with view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 60 sq m
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for 1 bedroom Apartment

Down duvets, Select Comfort beds, minibar, in-room safe

1 bedroom Apartment

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hilton Tangier City Center

Pool
Kids pool
Parking included
Free WiFi
4.5 out of 5, Wonderful, (345)
The price is AU$226
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hilton Tangier City Center

About the area

Hjar Ennhal

A luxury stay in Hjar Ennhal awaits you at Hilton Tangier Al Houara Resort & Spa. You'll be 25.9 km (16.1 mi) from Port of Tangier. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and a golf course. .A pampering day can include massages along with access to the sauna. The buffet restaurant, Argan, serves international cuisine. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Business amenities include meeting rooms, a business centre, and coworking space. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Hjar Ennhal hotel include Tangier Free Zone and Hercules Caves.
View more Resorts in Hjar EnnhalOpens in a new window

What's nearby

  • Tangier Free Zone - 19 min drive
  • Hercules Caves - 24 min drive
  • Cap Spartel - 29 min drive
  • Tangier Ferry Terminal - 32 min drive
  • Port of Tangier - 33 min drive

Getting around

  • Asilah Station - 30 min drive
  • Tangier (TNG-Ibn Batouta) - 20 min drive

Restaurants

  • ‪Aero Cafe - ‬20 min drive
  • ‪Sinbad - ‬15 min drive
  • ‪New cafe - ‬20 min drive
  • ‪Oasis Café (Station Service Afriquia) - ‬19 min drive
  • ‪Miranda VIP Café - ‬17 min drive

About this property

Hilton Tangier Al Houara Resort & Spa

Luxury hotel on the beach, with outdoor pool
Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Enjoy a summer holiday at Hilton Tangier Al Houara Resort & Spa, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, an outdoor pool and a children's pool. Limited free parking is available on a first-come, first-served basis.

This 5-star Hjar Ennhal hotel is smoke free.

  • 304 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Hilton Tangier Al Houara Resort & Spa offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Select Comfort beds feature down duvets. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MAD 200 for adults and MAD 100 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Argan
  • Olivier

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Horseback riding/rentals
  • Optional golf privileges
  • Outdoor pool
  • Pro golf lessons
  • Sauna
  • Shopping
  • Spa tub
  • Stereo
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift (130 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Tangier Al Houara Resort & Spa

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 36.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 200 for adults and from MAD 100 for children
  • Airport shuttle fee: MAD 350 per vehicle (one-way, maximum occupancy 10)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Carte Blanche, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hilton Tangier Al Houara Resort
Hilton Houara Resort
Hilton Tangier Al Houara
Hilton Houara
Hilton Tangier Al Houara & Spa
Hilton Tangier Al Houara Resort Spa
Hilton Tangier Al Houara Resort & Spa Resort
Hilton Tangier Al Houara Resort & Spa Hjar Ennhal
Hilton Tangier Al Houara Resort & Spa Resort Hjar Ennhal

Frequently asked questions

What is the cancellation policy at Hilton Tangier Al Houara Resort & Spa?

Hilton Tangier Al Houara Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Tangier Al Houara Resort & Spa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Tangier Al Houara Resort & Spa on 23 Dec 2024 start from AU$218.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Tangier Al Houara Resort & Spa?

Yep, Hilton Tangier Al Houara Resort & Spa has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Hilton Tangier Al Houara Resort & Spa?

The closest beach to Hilton Tangier Al Houara Resort & Spa is Tangier Beach (19.5 km).

Is there a spa on site at Hilton Tangier Al Houara Resort & Spa?

Yep, there is an onsite spa at Hilton Tangier Al Houara Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Hilton Tangier Al Houara Resort & Spa have a pool?

Hilton Tangier Al Houara Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hilton Tangier Al Houara Resort & Spa?

Hilton Tangier Al Houara Resort & Spa features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and late-night room service.

What makes Hilton Tangier Al Houara Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hilton Tangier Al Houara Resort & Spa.

Is Hilton Tangier Al Houara Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Hilton Tangier Al Houara Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Hilton Tangier Al Houara Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Tangier Al Houara Resort & Spa serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Tangier Al Houara Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Tangier Al Houara Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Tangier Al Houara Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Tangier Al Houara Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Hilton Tangier Al Houara Resort & Spa?

Yep, Hilton Tangier Al Houara Resort & Spa has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Hilton Tangier Al Houara Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 240 reviews" "
Rating 8 - Good. 31 out of 240 reviews" "
Rating 6 - Okay. 23 out of 240 reviews" "
Rating 4 - Poor. 12 out of 240 reviews" "
Rating 2 - Terrible. 18 out of 240 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline Ebba Margareta

Stayed 4 nights in Aug 2024

2/10 Terrible

Labbib

Travelled with family, Travelled with group
Disliked: Staff & service
I like the name; Hilton I didn’t like the stuff! I think they not qualified for the job. I had room:168. We checked in at 5 pm and they didn’t give us a room until 10 pm!! and next day they didn’t make our room until the following day.. it’s just terrible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dalia

Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Mohammed

Stayed 2 nights in Aug 2024

10/10 Excellent

Nebil Yimer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Said

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to get away
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, needs some TLC to be five star
Nice secluded hotel with great beach access and restaurants. Hotel needs more attention to the small details, like door hinges working, shower dispensers, etc..the live music was great but not enough seating for the space to enjoy it. Staff was very professional and attentive.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but needs more effort
Good but needs more effort in maintenance and service quality
Stayed 1 night in Jul 2024

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond greatness
Stayed 1 night in Jul 2024

6/10 Okay

Ahmed, aaaaa

Stayed 6 nights in Jul 2024

10/10 Excellent

Ali

Stayed 3 nights in Jul 2024

10/10 Excellent

Boris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Muhammad

Stayed 2 nights in Jun 2024

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Except reception, staff is excellent.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
It was Amazing
Stayed 3 nights in May 2024

10/10 Excellent

Mamdouh

Stayed 1 night in May 2024

6/10 Okay

mehdi, wpb

Travelled with family and small children
Disliked: Staff & service, amenities
Stayed 1 night in May 2024

6/10 Okay

AMINE

Stayed 2 nights in May 2024

6/10 Okay

HASSAN ALI

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
didn't like the fact that my reserved room was not available upon my arrival at 19.00 hrs!,there was no apology from the manager I met!! Breakfast was chaotic ,staff friendly but not competent! liked the surrounding area, food at the Olivier was good, unfortunately it was my second not experience with the hotel, first one was in 2019.
Stayed 1 night in May 2024

10/10 Excellent

Medoss, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for vacations
Stayed 3 nights in May 2024

2/10 Terrible

Khalid

Business traveller
Expérience désagréable
Objet : Plainte concernant l'attitude de la serveuse Salma Monsieur/Madame le Responsable, Je me permets de vous contacter afin de porter à votre attention un incident désagréable que j'ai récemment vécu dans votre établissement. Lors de ma visite, la serveuse Salma a fait preuve d'une attitude arrogante à mon égard, ce qui a grandement affecté mon expérience en tant que client. Il est regrettable de constater qu'un tel comportement ait été adopté par un membre de votre équipe, d'autant plus que c'est la première fois que je rencontre ce genre d'employé dans votre hôtel. Je tiens à souligner que je suis un client régulier et que je n'ai jamais eu à faire face à une telle situation auparavant. Je demande donc à ce que vous preniez les mesures nécessaires pour remédier à cette situation et pour assurer que de tels incidents ne se reproduisent plus à l'avenir. Je serais également reconnaissant de pouvoir vous exposer ma version des faits plus en détail, afin que vous puissiez avoir une vision complète de la situation. Je vous remercie par avance pour votre attention à cette affaire et je reste à votre disposition pour toute information complémentaire que vous pourriez nécessiter. Veuillez agréer, Monsieur/Madame le Responsable, l'expression de mes salutations distinguées.
Stayed 2 nights in May 2024

10/10 Excellent

Evgenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly clean rooms and spacious will be visiting again
Stayed 1 night in May 2024