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Berjaya Langkawi Resort

5.0 star property
Beachfront resort with relaxing spa services

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Photo gallery for Berjaya Langkawi Resort

4 restaurants, breakfast served
Outdoor pool, free pool cabanas, pool umbrellas
Front of property - evening/night
Premier Seaview Chalet
4 restaurants, breakfast served
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Spa
  • Pool
  • Hot tub
    Hot tubHot tub
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Karong Berkunci 200 Burau Bay, Langkawi, Kedah, 07000
  • Popular LocationLangkawi Cable Car8 min walk
  • Popular LocationPantai Kok Beach8 min drive
  • Popular LocationLangkawi Sky Bridge16 min drive
  • AirportLangkawi (LGK-Langkawi Intl.)20 min drive

Room options

View all photos for Chalet (Rainforest)

Chalet (Rainforest)

Chalet (Rainforest)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Minibar
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Seaview Chalet

Premier Seaview Chalet

Premier Seaview Chalet

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - single
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Rainforest Studio

Rainforest Studio

Rainforest Studio

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Bidet
Bathrobes
Minibar
  • 64 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Chalet on Water

Premier Chalet on Water | Balcony view

Premier Chalet on Water

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Sofa bed - single
Hairdryer
Bidet
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Suite on Water

Premier Suite on Water

Premier Suite on Water

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Bathrobes
  • 65 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Chalet

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Bidet
Minibar
Free bottled water
  • 64 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Property grounds
Pelangi Beach Resort & Spa, Langkawi
Pool
Spa
Kids pool
Waterslide
4.4 out of 5, Excellent, (1001)
The price is AU$357
for 1 night
includes taxes & fees
11 July - 12 July
Pelangi Beach Resort & Spa, Langkawi

About the area

Langkawi

A family-friendly stay in Langkawi awaits you at Berjaya Langkawi Resort. Within a 10-minute stroll you'll find Langkawi Cable Car and Seven Wells Waterfall within a 30-minute walk. Highlights at this beachfront resort include 4 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Beach Brasserie, is open for breakfast, lunch and dinner. The resort's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this Langkawi resort, you'll be 2.8 km (1.7 mi) from Pantai Kok Beach and 3 km (1.9 mi) from Langkawi Sky Bridge.
View more Resorts in LangkawiOpens in a new window

What's nearby

  • Langkawi Cable Car - 8 min walk
  • Oriental Village - 10 min walk
  • Pantai Kok Beach - 8 min drive
  • Langkawi Sky Bridge - 16 min drive
  • Datai Bay - 30 min drive

Getting around

  • Langkawi (LGK-Langkawi Intl.) - 20 min drive

Restaurants

  • ‪Langkawi Cable Car - ‬10 min walk
  • ‪Langkawi Oriental Village - ‬7 min walk
  • ‪Dayang Café - ‬13 min walk
  • ‪Langkawi Kitchen, Langkawi Ritz Calton - ‬7 min drive
  • ‪The Beach Grill & Bar - ‬7 min drive

About this property

Berjaya Langkawi Resort

Beachfront resort with relaxing spa services
Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and umbrellas. At Berjaya Langkawi Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as parasailing and kayaking.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach resort also offers an outdoor pool, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

This Langkawi resort is smoke free.

  • 412 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • 10807 sq ft of conference space
  • 1004 sq. m of conference space
  • Built in 1993
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Berjaya Langkawi Resort offers 412 accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 7:00 PM on request
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 55 for adults and MYR 28 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beach Brasserie
  • Dayang Cafe
  • Oriental Pearl
  • Pahn Thai

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Children's club
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Spa tub
  • Table tennis

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,807 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In the mountains
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Ballroom
  • Built in 1993
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 55 for adults and from MYR 28 for children
  • Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MYR 150 (one-way), (from 3 to 11 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Berjaya Langkawi Resort - Malaysia Hotel
Berjaya Langkawi
Berjaya Langkawi Resort
Berjaya Resort
Berjaya Resort Langkawi
Langkawi Berjaya
Langkawi Berjaya Resort
Langkawi Resort Berjaya
Resort Berjaya
Resort Berjaya Langkawi
Berjaya Langkawi Beach Hotel
Berjaya Langkawi Beach Spa Resort
Berjaya Langkawi Resort - Malaysia Hotel Langkawi
Berjaya

Frequently asked questions

Is parking available at Berjaya Langkawi Resort?

Yep, Berjaya Langkawi Resort has a free self car park and free extended parking. Onsite parking is limited.

How much does it cost to stay at Berjaya Langkawi Resort?

As of 27 June 2024, prices found for a 1-night stay for 2 adults at Berjaya Langkawi Resort on 28 July 2024 start from AU$213.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Berjaya Langkawi Resort?

The closest beach to Berjaya Langkawi Resort is Pantai Cenang Beach (10.8 km).

Is there a spa on site at Berjaya Langkawi Resort?

Yep, there is an onsite spa at Berjaya Langkawi Resort. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Berjaya Langkawi Resort have a pool?

Yep, and guests recommend it! Berjaya Langkawi Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Berjaya Langkawi Resort?

Berjaya Langkawi Resort features a full-service spa, an outdoor pool and free pool cabanas.

Is Berjaya Langkawi Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as baby baths and childcare services in the guestrooms, it's no surprise that Berjaya Langkawi Resort is a hit with families.

Does Berjaya Langkawi Resort serve breakfast?

Yeah, travelers give high marks to the buffet breakfast here! Served daily between 7 AM and 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Berjaya Langkawi Resort?

No, but there's an airport shuttle that runs from 9:00 AM - 7:00 PM on request for a fee.

Is there a bar or restaurant at Berjaya Langkawi Resort?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Berjaya Langkawi Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Berjaya Langkawi Resort?

No, pets are not allowed.

Berjaya Langkawi Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 999 reviews" "
Rating 8 - Good. 358 out of 999 reviews" "
Rating 6 - Okay. 104 out of 999 reviews" "
Rating 4 - Poor. 39 out of 999 reviews" "
Rating 2 - Terrible. 20 out of 999 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Muhaiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ My stay at Berjaya Langkawi Resort exceeded all expectations! Literally Paradise for a week! I gpt a seaview premier chalet and it was perfect. I was greeted with warm smiles, impeccable service and a buggy to my villa. The resort's stunning location amidst lush greenery and overlooking the crystal-clear waters of the Andaman Sea created a picturesque backdrop for a truly memorable vacation. The accommodation was luxurious and comfortable, providing a perfect blend of modern amenities and traditional charm. Waking up to the sound of birds chirping and the gentle rustle of palm leaves was a rejuvenating experience. The spacious rooms offered breathtaking views and i mean it BREATHETAKING. The resort's facilities catered to every need and desire. Whether lounging by the pool, indulging in delectable cuisine at one of the restaurants, or pampering myself with a relaxing spa treatment, every experience was nothing short of exceptional. The staff went above and beyond to ensure that every guest felt welcomed and cared for, adding a personal touch to the overall experience. One of the highlights of my stay was exploring the island's natural beauty through the resort's various excursions and activities. From island hopping Jet skiing to horse riding on the beach, there was never a dull moment. The knowledgeable guides provided valuable insights into the local culture and ecosystem, enhancing the overall experience.
Stayed 5 nights in Feb 2024

10/10 Excellent

Alf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay almost in the jungle with monkeys around. Food, beach and swimming pool very good and staff very helpful. Had a rented car and it was convenient as the resort is away from everything else. Highly recommended.
Stayed 4 nights in Feb 2024

10/10 Excellent

Wayne, Cleveland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It an amazing place to stay
Stayed 9 nights in Feb 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Nicholas, Merstham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 10 days at the Berjaya and thoroughly enjoyed our stay on one of the chalets over the water. Waking up to the sunrise over the water was a joy, as was watching the sunset from the Thai restaurant. All the restaurants offered a good selection of food, my only quibble being the lack of Malaysian snacks such as Sate at the beach/pool bar. One point where things could improve was the need for a supervisor at the beach bar at busy periods. The lads behind the bar did get confused and overwhelmed some lunchtimes. The resort is spread over a large area with many chalets built into the forest. These looked nice but I heard from some that these looked tired. The Berjaya are in the process of renovating their chalets. To cover this area buggies transport you to restaurants, spa (excellent male therapist in the mens section), pool and back to your chalet. The resort provided a very relaxing holiday and the staff were friendly and so helpful. A big thank you to them all. It is however worth noting few things about the area. We were surprised to find some shops and and restaurants had not reopened since Covid, in particular at the Oriental village and Perdana quay. This limited the amount of alternative places to eat. Fortunately taxi are cheap and easy to get, so you can get to Pantai Cenang etc for a change of scene.
Stayed 10 nights in Feb 2024

10/10 Excellent

SARBAZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Perfect place to stay relax, very good location near to famous langkawi cable car, Every thing was good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aysha

Stayed 5 nights in Feb 2024

10/10 Excellent

Farook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at this resort. All the staff was amazing and very accommodating, they go out of their way to make sure you have a great stay. It’s a large resort so need a shuttle to get around. They also have a private beach area which is clean and has food and beverage options. Seeing monkeys around the property is also a treat, just need to be careful around them. The only downside was the Wi-Fi, found is slow at times. This can improved.
Stayed 3 nights in Feb 2024

10/10 Excellent

Anna Panousaki

Stayed 2 nights in Feb 2024

10/10 Excellent

Larraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night stay
We were upgraded to a chalet on the water. Great room with fabulous views. Only downside was being in one of these meant we didn't see as many monkeys but you can't have everything. Breakfast pretty good and would advise people to have breakfast in Beach Brasserie rather than the main one which gets very busy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort
Wonderful, very memorable stay in rainforest
Really great short stay here. Wonderful experience of being in the rainforest, hearing and seeing wildlife, though chalet dd feel small. We loved the beautiful beach and pool. Was a comfortable walk to the cable car, though the hotel offers shuttle. We also loved walking through the rainforest in preference to using their shuttles. Good choice of restaurants to eat at and food quality great, though we found eating breakfast and buffet evening meal in main restaurant bit hectic and not so relaxing. Our favourite was the Beach Brasserie - nice and romantic, especially being serenaded, with great food and service.
Stayed 3 nights in Jan 2024

8/10 Good

Rosie

Stayed 4 nights in Jan 2024

8/10 Good

Sandra

Travelled with partner
The staff are amazing , nothing is too much trouble for them .
Stayed 20 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is undergoing many unit renovations. Don’t be surprised if there is painting, grinding, rail replacement, etc going on outside your door-it is very busy. I think my only recommendation would be to tidy up the renovation and work areas so guests don’t have to see the evidence of the work. The workers only work during day hours when people are out so it didn’t bother us.

6/10 Okay

SAYEEMUZZAMAN

Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service
Great location, rooms and restaurants need updating.
Stayed 2 nights in Jan 2024

10/10 Excellent

Yajuvendra, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Eddy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here the resort was just so relaxing from the lovely pool area to the private beach - we spent a lot of time just chilling at the beach bar the food at the restaurant by the beach was amazing the staff at this resort go above and beyond big shout out to Ganga who served us at the beach bar - our room had a lovely view of the ocean room was lovely and very spacious - the wildlife you see when walking in the resort is so beautiful the resort is isolated is only the cable car with Oriental village is near so you need transport if you want to explore we hired a scooter but as not much traffic on the island we could have hired a car - you can book trips from the hotel these are also very good - several other restaurants in the resort the Thai restaurant is good - The New Years Eve Gala Dinner was spectacular we watched all the preparations for this evening and it was incredible - we would def come back to this resort when visiting Langkawi only thing I would say is the breakfast at the beach restaurant some of the hot food was cold could do with better hot plates to keep items warm but this didn’t stop us from eating here it’s only an observation - thank you Berjaya resort we will be back 😊😊😊
Stayed 7 nights in Dec 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort, with excellent communal facilities.
This is a lovely resort. Very big, but shuttles running all day long. It classes itself as a 5 star, but I disagree. A 4 star at best. This is because the chalets are tired looking and our bathroom condition was not what we expected. The sink was not acceptable, the shower needs attention and new sealants. Some areas of our balcony had loose wood and again have been bodged up continually. The communal areas are spotless, from the lobby, reception, toilets, pool etc. The chalet beds are clean, lovely beds and linen. The staff and service is second to none. A massive credit to Berjaya and the staff are your biggest asset. Food was ok in the buffet with plenty of choice. The brasserie was very good. We didn't try the other places, but heard good reviews about the Thia restaurant. We wouldn't go back until the chalets have been upgraded, as this is a special place, and it would be 5 star+ once the chalets are to standard. The beach area and gardens are loving looked after.
Fab pools
Tired bathroom
Lots of wildlife
Stayed 7 nights in Dec 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Such a comfortable and relaxing place to stay. Also everything very reasonably priced for food and drinks
Stayed 3 nights in Dec 2023

8/10 Good

Chandrashekhar

Travelled with family
Liked: Cleanliness, staff & service, amenities
The scenery and the ambiance of the place
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Slow service
Extremely slow buggy service. Had to sometimes wait for 25 minutes to get to the lobby. Creaky bed even with the slight tossing and turning movement. Leaky sink tap. Left the room at 10.30am, and returned at 15.30pm but housekeeping was about to start because was not done earlier.
Stayed 4 nights in Dec 2023

10/10 Excellent

USAMA, Stanhope Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque resort which is impeccably maintained by hard working polite staff. Awesome to know that they have so many facilities even in a resort setting. Nice flora and fauna around.