The Imperial Hotel

3.5 star property
Beachfront hotel for sun and fun
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Imperial Hotel

On the beach
Beach bar
On the beach
View from property
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Bar
  • Pet-friendly
  • Free WiFi

Explore the area

Map
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR
  • Paragon Beach
    ‪1 min walk‬
  • Ocean Commotion
    ‪1 min walk‬
  • Harbour Beach
    ‪5 min walk‬
  • Swansea (SWS)
    ‪88 min drive‬

Room options

Superior Twin Room

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 2 Large Single Beds

Double Room, Sea View

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Tenby

At The Imperial Hotel you'll be within steps of Paragon Beach and Ocean Commotion. Highlights at this beachfront hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. English breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 5-minute walk of this 3.5-property class Tenby hotel include Harbour Beach and St Mary's Church.

What's nearby

  • Harbour Beach - 5 min walk
  • Castle Beach - 5 min walk
  • Tenby Castle - 6 min walk
  • Tenby Golf Club - 10 min walk
  • Tenby Beach - 14 min drive

Getting around

  • Tenby Station - 9 min walk
  • Cardiff International Airport (CWL) - 128 min drive

Restaurants

  • ‪Fecci's fish & chips - ‬2 min walk
  • ‪Harbwr Tenby Harbour Brewery - ‬4 min walk
  • ‪The Bush Inn - ‬2 min walk
  • ‪Dennis Cafe - ‬5 min walk
  • ‪The Cove Tenby - ‬4 min walk

About this property

The Imperial Hotel

Beachfront hotel for sun and fun
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Imperial Hotel also features a terrace, a front desk safe, and a lift.
  • 44 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Bar or lounge
  • Dining venue
The Imperial Hotel offers 44 accommodations with coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead. This Tenby hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (69 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 13 January 2025 to 24 January 2025 (dates subject to change).
The property will be renovating from 25 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Pet fee: GBP 10 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

Frequently asked questions

What is the cancellation policy at The Imperial Hotel?

The Imperial Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Imperial Hotel?

Yep, The Imperial Hotel is a short 5-minute walk from Harbour Beach.

What makes The Imperial Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Imperial Hotel.

Does The Imperial Hotel serve breakfast?

Yep, English breakfast is on offer daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Imperial Hotel?

No, The Imperial Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Imperial Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner. The property will be renovating its dining venue from November 25 2024 until March 31 2025 (completion date subject to change).

What time are check-in & check-out at The Imperial Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at The Imperial Hotel?

Furry friends are welcome at The Imperial Hotel, with food and water bowls on offer.

Is there a golf course on site at The Imperial Hotel?

There isn't one on site, but Tenby Golf Club is a short 10-minute walk away.

The Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 93 out of 339 reviews" "
Rating 8 - Good. 111 out of 339 reviews" "
Rating 6 - Okay. 60 out of 339 reviews" "
Rating 4 - Poor. 47 out of 339 reviews" "
Rating 2 - Terrible. 28 out of 339 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

neil

Travelled with partner
Liked: Staff & service
Could be nice with a lot of money spent to do a proper refurb
Stayed 1 night in Oct 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service
all good
Stayed 1 night in Oct 2024

6/10 Okay

Ieva

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Faint glimpses of grander times
It is a lovely period hotel that is in much need of repair and investment. It is very dated and looks derelict in places although it does seem there are some works undergoing on one wing. Staff however are very warm and friendly and the location is out of this world, reminder of times when this was a place to be and a real high end hang out for locals and tourists alike.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Room was amazing. Four post bed,loads of space. Nice big tv,sofa to watch it. Dressing table. Lovely baloney with outstanding view,shame the weather wasnt playing ball though. Bathroom was stunning. My wife and i loved everything about the room. Its a old school hotel and we couldnt have asked for more!
Stayed 1 night in Oct 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Radiator not working, draft from window making room cold. Complained to receptionist was told when return to collect portable fan heater. No hand soap in room. Shower tray had sealant all over tray water escape peeling paint shower tray stand cracked and tiles
Stayed 1 night in Oct 2024

4/10 Poor

Darren

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is really nice it’s a shame the hotel is falling apart. The rooms are old and battered, TV didn’t work, no heating, shower leaks onto the floor and woodlice in the room. Not what was advertised whatsoever
Stayed 2 nights in Oct 2024

6/10 Okay

Nicky

Travelled with pets, Travelled with partner
Disliked: Staff & service
Nothing to say just poor
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Fantastic coastal location, basic room was quite dated and unfortunately very uncomfortable bed. Can imagine what this could be in such an amazing spot.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room
Stayed 1 night in Sep 2024

6/10 Okay

Ilona

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing and friendly and that's what makes it so difficult to rate this property. The building itself is old and in bad need of repair, carpets, walls, windows and coverings all stained or broken. The breakfast was very good. So staff a 10 but building a 3. Please save this building - it could really be something!
Stayed 2 nights in Sep 2024

4/10 Poor

Gregory

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
About to be refurbished and desperately needs it. Room was very dated and not worth the money we paid but was clean. Staff were superb & very friendly. Breakfast was good selection but cold. Very dog friendly and everyone made our dog welcome. This will be a gem of a hotel when refurbishment completed. It’s in an excellent location on the seafront
Stayed 1 night in Sep 2024

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and very good customer service spacious clean room with comfortable twin beds What more could you ask for. Would recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and tidy excellent staff, only complaint I had was showering and contractor turned the water off which left me half way through a shower still with shampoo in my hair and had to wait an hour for it to be turned back on not the hotel fault and they were apologising and said that they did not inform the hotel that the water was going to be turned off. Overall stay was pleasant, and would definitely return.
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Perfect location
This Hotel was in a perfect location with amazing views over the sea yet right in town. It was typical of an old seaside establishment, a little tired but clean but was undergoing refurbishment so can’t wait to see the changes. The staff were excellent, friendly and helpful but seemed a little overstretched. I would definitely go there again
Views from our window
Stayed 2 nights in Sep 2024

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from our room. Stuff were excellent we will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional
Stayed 1 night in Sep 2024

8/10 Good

Hann

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid altogether or refuse room 23,
Hotel is in a good location, room is very tired , carpet badly soiled, floor very uneven, and bed is the most uncomfortable bed ive ever slept in - in fact ive not been able to sleep- suffering with a bad back today - regretting paying the extra to stay here as really overpriced, if you check in and given room 23 refuse it the springs are poking through the mattress and they have put wood underneath the mattress where the bed base is broken
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, lovely stay.
We arrived at the hotel to a lovely receptionist called Emma, our room wasn't quite ready so she put our bags safe and showed us to the bar/dining area. We were welcomed by the bartender who was friendly and polite. Our room was basic but clean and comfortable. TV maybe a little small but adequate and we weren't intending to stay in the room lol the time. We had breakfast which was of a good standard and plentiful. There was parking nearby and not too expensive. We were on the top floor and there was a lift available. All the staff we encountered were polite and friendly. It was a pleasure to stay there and we'd use it again.
Stayed 3 nights in Sep 2024

4/10 Poor

Ross

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service
In fairness, there are a lot of ups and downs with the Imperial. The location is excellent, my room was clean and tidy, and the cost was more than reasonable. Niggles would include very low water pressure, a droopy showerhead, and a laughably small TV. But It’s hard to ask too much considering the cost. Clearly this grande dame’s best years may have been many decades ago, but she’s still got some life in her. I’m hopeful that with her ongoing renovations, many good years are still ahead.
Stayed 1 night in Sep 2024

6/10 Okay

Owain

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staffs are so friendly and always smile, easy to communicate with us deaf. It’s very great to view and good location. The room makes us tired and very small shower and little dirty carpet like old. Other, wallpaper have peel old and furniture is old too. Hope so will be new decoration soon. We don’t have any complain. Many thanks.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Staff & service
The staff were very helpful and worked hard to deliver excellent customer service. The new owners "Crest Hotels" have some very strange policies that impact on the customer experience i.e. one hand towel to be shared between two people. Two tea bags maximum for two people per day, No hand soap, One toilet roll for two people per day, Rooms not serviced daily unless you hand your room keys in to reception. Very minimal room service bathroom not cleaned during our 5 night stay.
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Good location on the wall of the old town. Hotel is definitely showing its age and does not look as good as it does in the pictures. Room had poor ventilation with the windows stuck closed.
Stayed 1 night in Aug 2024