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The Westin Oaks Houston at the Galleria

4.0 star property
Eco-certified hotel connected to a shopping centre in Houston with free parking
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Westin Oaks Houston at the Galleria

Meeting facility
55-inch flat-screen TV with cable channels, Smart TV, pay films
Meeting facility
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Breakfast available
  • Pet-friendly
The current price is AU$479
includes taxes & fees
7 Feb - 8 Feb

Explore the area

Map
5011 Westheimer Road, Houston, TX, 77056
  • The Galleria
    ‪1 min walk‬
  • Williams Tower
    ‪4 min walk‬
  • Gerald D. Hines Waterwall Park
    ‪4 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed, Corner

55-inch flat-screen TV with cable channels, Smart TV, pay films

Executive Room, 1 Double Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, Multiple Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Hyatt Regency Houston/Galleria

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1005)
The price is AU$479
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hyatt Regency Houston/Galleria

About the area

Houston

You'll be connected to a shopping centre at The Westin Oaks Houston at the Galleria, and within just a 10-minute stroll of Gerald D. Hines Waterwall Park and River Oaks District. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, White Oak Kitchen + Drink, is open for breakfast, brunch, lunch and dinner. Street Level Lobby Bar is the hotel's own bar. 25304 square feet (2351 square metres) of event facilities include 11 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class The Galleria hotel include Highland Village and Uptown Park.

What's nearby

  • The Galleria - 1 min walk
  • Gerald D. Hines Waterwall Park - 4 min walk
  • River Oaks District - 10 min walk
  • Highland Village - 2 min drive
  • Memorial Park - 3 min drive

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬3 min walk
  • ‪Charley's Philly Steaks - ‬7 min walk
  • ‪Grand Lux Cafe - ‬5 min walk

About this property

The Westin Oaks Houston at the Galleria

Eco-certified hotel connected to a shopping centre in Houston with free parking
The Westin Oaks Houston at the Galleria offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 25304 square feet (2351 square metres) and includes conference space. The eco-certified The Westin Oaks Houston at the Galleria also features gift shops/newsstands, a garden, and concierge services. Self parking is free.

This 4-star Houston hotel is smoke free.

  • 406 guestrooms or units
  • 21 levels
  • 25304 sq ft of conference space
  • 2351 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 25,304 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night.
  • Service fee: 0.61 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30.00 per person
  • Fee for in-room wireless Internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

Frequently asked questions

What is the cancellation policy at The Westin Oaks Houston at the Galleria?

The Westin Oaks Houston at the Galleria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Oaks Houston at the Galleria?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at The Westin Oaks Houston at the Galleria on 7 Feb 2025 start from AU$429.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Oaks Houston at the Galleria?

Yep, The Westin Oaks Houston at the Galleria has a free self car park. Additionally, there is valet parking with in/out privileges for USD 58.00 per night.

Does The Westin Oaks Houston at the Galleria have a pool?

The Westin Oaks Houston at the Galleria has an outdoor pool. The pool is open 6:00 AM to 10 PM.

What makes The Westin Oaks Houston at the Galleria a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Oaks Houston at the Galleria.

Is The Westin Oaks Houston at the Galleria family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Oaks Houston at the Galleria is a hit with families.

Does The Westin Oaks Houston at the Galleria serve breakfast?

Yep, full breakfast is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Westin Oaks Houston at the Galleria?

No, The Westin Oaks Houston at the Galleria does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Oaks Houston at the Galleria?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Oaks Houston at the Galleria?

Check-in begins at 3 PM. Check-out time is noon.

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Enrica

Stayed 2 nights in Oct 2024

8/10 Good

Christelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Ted

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gina, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

HOLLY, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Always up to Westin best!
Stayed 1 night in Oct 2024

10/10 Excellent

Parthasarathy V.

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2024

8/10 Good

Tamara

Stayed 3 nights in Oct 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis T

Stayed 3 nights in Jun 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Francisco

Stayed 5 nights in Oct 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

10/10 Excellent

Robyn

Stayed 1 night in Oct 2024

10/10 Excellent

Mohamad Khaled, Beirut

Stayed 7 nights in Sep 2024

10/10 Excellent

Ibrahim

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Sep 2024

10/10 Excellent

Lance

Stayed 1 night in Sep 2024

10/10 Excellent

DANIEL

Stayed 1 night in Sep 2024

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor wifi
Reasonable hotel in a good location, but dreadful wifi is why I only give it a 3☆
Stayed 3 nights in Sep 2024

10/10 Excellent

BABAK

Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Someone must have been smoking weed in the hallway, because I woke up around 1:30/1:45am to the unmistakeable smell of weed in my hotel room where I and my young children were sleeping. I do not feel like there was much value for over $300 for the night. It was also loud on and off all night - not necessarily people as much as mechanical noises and maybe doors and elevators opening and closing to deal with the aftermath of whatever happened on our floor. There were carpet refreshers/fans blowing loudly immediately outside our room in the morning. No one asked how our stay was at checkout so no apologies or concessions were offered. The shower didn’t drain well, and I’m not sure the air conditioning was in great shape either. I have no recourse and am out a lot of money. Perhaps a parent with children is not the right demographic for this hotel. It otherwise seemed promising, and the gym was quite good. Room service was fast.
Stayed 1 night in Sep 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024