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The Leela Kovalam, a Raviz Hotel

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Leela Kovalam, a Raviz Hotel

3 outdoor pools, pool umbrellas, pool loungers
Exterior
Private beach, sun-loungers, beach umbrellas, beach towels
Premier Room, Sea View
Villa, Garden View

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • On private beach
  • Bar
  • Breakfast included
  • Spa
  • Air conditioning

Explore the area

Map
Kovalam Beach Road, Kovalam, Neyyattinkara, Kerala, 695527
  • Grow Beach
    3 min walk
  • Kovalam Beach
    8 min walk
  • Hawah Beach
    13 min walk
  • Thiruvananthapuram (TRV-Trivandrum Intl.)
    52 min drive

Room options

View all photos for Suite (Kovalam Palace)

Minibar, in-room safe, desk, laptop workspace

Suite (Kovalam Palace)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Ceiling fan
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Sea View

Premier Room, Sea View

Premier Room, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Ceiling fan
Blackout curtains
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, Sea View

Villa, Sea View

Villa, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Ceiling fan
Blackout curtains
Separate bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite (Royal Club)

Minibar, in-room safe, desk, laptop workspace

Club Suite (Royal Club)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Royal Club)

Minibar, in-room safe, desk, laptop workspace

Club Room (Royal Club)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Garden View

Villa, Garden View

Villa, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Royal Club Duplex)

12-inch TV with cable channels, books

Suite (Royal Club Duplex)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Kovalam

A luxury stay in Neyyattinkara awaits you at The Leela Kovalam, a Raviz Hotel. You'll be 1.7 km (1 mi) from Lighthouse Beach and 2.7 km (1.7 mi) from Kerala Arts & Crafts Village. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Favourite Kerala can include deep-tissue massages, Ayurvedic treatments and mani/pedis along with access to the sauna and hot tub. The restaurant, The Terrace, is open for breakfast, brunch, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include an outdoor tennis court, a conference centre and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Neyyattinkara resort, you'll be 15.8 km (9.8 mi) from Thiruvananthapuram Zoo.
View more Resorts in KovalamOpens in a new window

What's nearby

  • Kovalam Beach - 8 min walk - 0.7 km
  • Samudra Beach Park - 16 min walk - 1.4 km
  • Lighthouse Beach - 20 min walk - 1.7 km
  • Kerala Arts & Crafts Village - 9 min drive - 5.0 km
  • Vizhinjam Beach - 19 min drive - 3.9 km

Getting around

  • Dhanuvachapuram Station - 23 min drive
  • Thiruvananthapuram (TRV-Trivandrum Intl.) - 52 min drive

Restaurants

  • ‪The Terrace - ‬1 min walk
  • ‪Rock Cafe - ‬12 min walk
  • ‪Club Cafe @ Leela Kempinski - ‬1 min walk
  • ‪Hotel Sea Face - ‬12 min walk
  • ‪3rd Rock Brassoria Resort - ‬17 min walk

About this property

The Leela Kovalam, a Raviz Hotel

Luxury resort on the beach, with 3 outdoor swimming pools
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Leela Kovalam, a Raviz Hotel, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Leela Kovalam, a Raviz Hotel was completed in May 2020.

Smoking is allowed in designated areas at this 5-star Neyyattinkara resort.

  • 188 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1972
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Smoking in designated areas
  • Bar by the pool
The Leela Kovalam, a Raviz Hotel offers 188 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Favourite Kerala has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Hindi

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Café
  • The Terrace
  • The Tides

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Pool access ramp on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 4 floors
  • Built in 1972
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 12-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2950 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 10620
  • Christmas Eve (24 December) Gala Dinner per child: INR 5310.00 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 12980.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 6490.00 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2950 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kovalam Beach Leela
Leela Hotel Kovalam Beach
Leela Kovalam Beach
Leela Kovalam Beach Hotel
Leela Kovalam Beach Resort Thiruvananthapuram
Leela Kovalam Beach Thiruvananthapuram

Frequently asked questions

What is the cancellation policy at The Leela Kovalam, a Raviz Hotel?

The Leela Kovalam, a Raviz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Leela Kovalam, a Raviz Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at The Leela Kovalam, a Raviz Hotel on 10 Dec 2024 start from AU$428.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Leela Kovalam, a Raviz Hotel?

Yep, The Leela Kovalam, a Raviz Hotel has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to The Leela Kovalam, a Raviz Hotel?

Yep, The Leela Kovalam, a Raviz Hotel is a short 8-minute walk from Kovalam Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at The Leela Kovalam, a Raviz Hotel?

Yep, Favourite Kerala is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does The Leela Kovalam, a Raviz Hotel have a pool?

The Leela Kovalam, a Raviz Hotel has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Leela Kovalam, a Raviz Hotel?

The Leela Kovalam, a Raviz Hotel features a private beach, 3 outdoor pools and a full-service spa.

Is The Leela Kovalam, a Raviz Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Leela Kovalam, a Raviz Hotel is a hit with families.

Does The Leela Kovalam, a Raviz Hotel serve breakfast?

Yep, complimentary buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Leela Kovalam, a Raviz Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Leela Kovalam, a Raviz Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Leela Kovalam, a Raviz Hotel?

Check-in begins at 2:00 PM. Check-out time is 1:00 PM.

Are pets allowed at The Leela Kovalam, a Raviz Hotel?

No, pets are not allowed.

The Leela Kovalam, a Raviz Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 401 reviews" "
Rating 8 - Good. 93 out of 401 reviews" "
Rating 6 - Okay. 35 out of 401 reviews" "
Rating 4 - Poor. 21 out of 401 reviews" "
Rating 2 - Terrible. 10 out of 401 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Prethish

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great food. Loved our stay there
Stayed 1 night in Aug 2024

8/10 Good

arun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful property
Stayed 1 night in Aug 2024

10/10 Excellent

Sandesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints as such
Stayed 1 night in Jul 2024

10/10 Excellent

Vinitha

Travelled with family
Liked: Cleanliness, staff & service
We loved the hospitality of the staff especially Shraddha. Only critic will be that the rooms needs some updates like better plumbing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shivanand

Stayed 4 nights in Jul 2024

6/10 Okay

Stephanie, Roselle Park

Travelled with family
Beautiful location and hotel, room staff was great but knocked on your door every day asking if you need anything. Room service messed up order but quickly fixed them. The service at the restaurant was below average because of the wait times and restaurant was empty. Cannot order different drinks at sky bar only set menu of 4 drinks, and could not get into the 2nd pool or restaurant because it was club access only. Spa was pretty but massages weren’t up to par. Transportation was easy and drivers friendly. Pools close by 8pm, did not allow drinks or food near it, and beach access was restricted for the week we stayed here. All the game rooms closed by 8:30pm also. I enjoyed my stay but do not think I’ll stay here again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay at the Leela Kovalam
Amazing hotel, beautiful property. Service was wonderful. They truly spoil and pamper you here.
Stayed 2 nights in Jun 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unavailability of uber services limited my mobility a little . Other than that the stay was excellent .
Stayed 3 nights in Jun 2024

2/10 Terrible

Rahul

Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Ankitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Parameswaran Nair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again here
Stayed 1 night in Apr 2024

8/10 Good

Kenneth, Oakland Park

Stayed 8 nights in Mar 2024

10/10 Excellent

AJIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
As a solo female traveler, I found that restaurant staff had some issues understanding it and communicating directly. They will always ask is Sir joining? They will not care to ask my preference, etc. when a male cousin of mine joined for meal together they further will only come and just check with him. Even after giving two separate room numbers, they made one bill and put it on my cousins room first and had to ask a few times to make them understand. Third day another female cousin joined and she was to share room with me and I had not told hotel about any one joining but they did give her my room key and moved her luggage in my room without my consent or checking with me. It was one of the worst Leela experience for me
Stayed 2 nights in Apr 2024

10/10 Excellent

NevilleN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Leela Kovalam is one of the best hotels I've ever stayed at. The hotel staff go over and beyond to make your stay and experience a very comfortable one. The dining experience is also fantastic where you get to savour local Kerala delicacies. This place is highly recommended whilst visiting Trivandrum.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Chaotic and disappointing
Chaotic on arrival. Billing was a mess during checkout. Complimentary water bottles (the only available drinking water in the room) could not be opened the day we arrived. And the phone didn’t work so no calls could go through. And no safe in the room. Overall, disappointing.
Stayed 3 nights in Mar 2024

10/10 Excellent

darshna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort
Lovely resort and great food and facilities. Staff werre all really helpful. Beautiful location to relaxe and unwind.
Stayed 6 nights in Mar 2024

10/10 Excellent

Praimnauth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. A bit older, but well maintained. Great staff and service and food
Stayed 2 nights in Feb 2024

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough good things about this gorgeous property! From the time we checked in, to our checkout, we were treated like royalty! The front office manager Reshma T. Made our entire stay very pleasant and was always available with a helping hand! A new intern by the name of Olivia brought a smile to our faces each time she greeted us warmly! The dining was amazing and the sightseeing around the property left us totally captivated! Kerala is truly God’s own country!
Stayed 4 nights in Feb 2024

10/10 Excellent

Rita

Travelled with partner
It is a beautiful place the staff were amazing everyone were so nice made our stay perfect can’t wait to come back
Stayed 6 nights in Feb 2024

6/10 Okay

Rohini

Liked: Cleanliness, property conditions & facilities, room comfort
Tiny Beach
Very tiny beach. Harrased by beach staff members questioning our status as Leela's guests. Sea view is blocked by coconut trees
Stayed 2 nights in Feb 2024

10/10 Excellent

NAGENDRA

Stayed 1 night in Feb 2024

10/10 Excellent

Subbarayan, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the food and service are top class. Would stay there again. So many choices of nutritious, healthy and tasty vegetarian food in every meal. Walk to the beach is a bonus. The staff are not being themselves when on the job; the customers and the upper management don’t seem to treat the hard working staff well; they are being treated like robots. This issue is not particular to this property but applicable to many other resorts.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Vishal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service are great Staff was phenomenal butler n breakfast great All helped me great All were attending our family with heart n they all was their 24/7 for us at the hotel Vishal
Stayed 5 nights in Jan 2024