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Best Western Plus Hotel Excelsior

4.0 star property
Erfurt hotel in Erfurt Old Town with full-service spa and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel Excelsior

Exterior
Superior Room, 1 Double Bed, Annex Building (Quiet Location)
Exterior
Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Bahnhofstraße 35, Erfurt, TH, 99084
  • Kramerbrucke
    8 min walk
  • Erfurt Puffbohne Cabaret
    8 min walk
  • Haus zum Breiten Herd
    10 min walk
  • Erfurt (ERF)
    17 min drive

Room options

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Single Beds (Cozy Sitting Corner)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, 2 Single Beds (Cozy Sitting Corner)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - queen
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Blackout curtains
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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includes taxes & fees
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About the area

Erfurt

At Best Western Plus Hotel Excelsior you'll be within just a 10-minute stroll of Angermuseum and Kramerbrucke. Highlights at this hotel include a full-service spa and in-room free WiFi. .A pampering day can include Swedish massages along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Erfurt Old Town hotel include Aegidienkirche and Neue Mühle.

What's nearby

  • Kramerbrucke - 8 min walk - 0.7 km
  • Erfurt Christmas Market - 13 min walk - 1.1 km
  • Erfurt Cathedral - 14 min walk - 1.2 km
  • Zitadelle Petersberg - 19 min walk - 1.6 km
  • Erfurt Exhibition Centre - 6 min drive - 4.1 km

Getting around

  • Erfurt (XIU-Erfurt Central Train Station) - 3 min walk
  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (ERF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Willy B. - ‬2 min walk
  • ‪Block House - ‬6 min walk
  • ‪Peter Pane BURGERGRILL BAR - ‬5 min walk

About this property

Best Western Plus Hotel Excelsior

Erfurt hotel in Erfurt Old Town with full-service spa and 24-hour front desk
Best Western Plus Hotel Excelsior offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Excelsior. Parking is available for a fee.

This 4-star Erfurt hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Best Western Plus Hotel Excelsior offers 77 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with digital channels and pay-per-view films.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Erfurt. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

Is parking available at Best Western Plus Hotel Excelsior?

Yep, Best Western Plus Hotel Excelsior has a self car park for EUR 18 per day.

How much does it cost to stay at Best Western Plus Hotel Excelsior?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Excelsior on 8 Dec 2024 start from AU$216.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Plus Hotel Excelsior?

Yep, there is an onsite spa at Best Western Plus Hotel Excelsior. You'll enjoy services like Swedish massages.

Is Best Western Plus Hotel Excelsior family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Hotel Excelsior is a hit with families.

Does Best Western Plus Hotel Excelsior serve breakfast?

You bet, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Best Western Plus Hotel Excelsior?

No, Best Western Plus Hotel Excelsior does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Hotel Excelsior?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Hotel Excelsior?

Furry friends are welcome at Best Western Plus Hotel Excelsior, with food and water bowls on offer.

Best Western Plus Hotel Excelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 325 reviews" "
Rating 8 - Good. 156 out of 325 reviews" "
Rating 6 - Okay. 28 out of 325 reviews" "
Rating 4 - Poor. 7 out of 325 reviews" "
Rating 2 - Terrible. 3 out of 325 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Susan

Stayed 1 night in Jun 2024

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Frank

Stayed 2 nights in Aug 2022

10/10 Excellent

Dianne, Roseville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022

6/10 Okay

Barry

Business traveller
Disliked: Amenities
Hard to find. They wanted a Covid test to enter and the place seems to be at offs with the rest of the country on Covid. Extremely dated rooms. No iron
Stayed 1 night in May 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good location close to the Old City and restaurants, convenient stores.
Stayed 1 night in Aug 2021

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel. I'd stay here again. It is super close to the main train station. The hotel offers limited parking and you can't reserve it so if you drive, just plan on parking in the train station parking lot. It is a block away and 12 Euro per night. My only negative comment on the hotel is the parking.
Stayed 2 nights in Jun 2021

6/10 Okay

Andriej

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Typical German standard hotel. Could be refreshed or modernised.
Stayed 1 night in Sep 2020

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Close to the train station which was very convenient. We could walk to everywhere and felt completely safe. Fastest check in I have ever experienced. Very good breakfast with lovely personal service even though it was part of the room charge. Offering coffee refills for example, and there were table settings at every chair despite the buffet style food. Felt more like a restaurant than some hotel breakfasts.
Stayed 3 nights in Sep 2019

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the Train Station
Nice hotel near the train station, and easy walking distance to the historic centre. The staff were very nice, and the breakfast was very good.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the service and location, and enjoyed the breakfast. People in front desk was very nice and helpful. The only thing we did not like was the room we stayed did not have AC.
Stayed 1 night in Aug 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankful for AC!
Much of Europe is going through a heat wave this summer, and I was very pleased to get upgraded to a room in a newer annex Called the Thomas house. Very clean and comfortable with cold air conditioning. Close to Main train station and shopping options.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Sofa bed isn't that comfortable to sleep on. Overall, happy with the stay.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable place to stay in Erfurt
The Best Western in Erfurt was absolutely wonderful. It had all the comforts of any modern American hotel. Breakfast was great. It was located in a very central area and you could walk to everything. The staff was wonderful. The only downside was that there is no air conditioning, but we had record high temperatures while we were there.
Stayed 2 nights in Jul 2018

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average hotel in a below average city.
Nice clean and secure hotel very near the train station and on local bus routes. Look close as the entry is simply a doorway on the sidewalk. Good breakfast as well. Grocery store across the street. We were there in late May during an unusually warm period. No AC and a lot of bus noise with the window open..
Stayed 2 nights in May 2018

8/10 Good

Editha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, walking distance from railway station and city centre. Good buffet breakfast with great variety and good coffee. Receptionist especially helpful.
Stayed 4 nights in May 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, in a perfect location. Staff was efficient and helpful. Breakfast was good, with a wide selection of items.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
staff are nice and helpful, parking is at the back.
Stayed 1 night in May 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort