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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
Hotel in Shaftesbury with sauna and 24-hour front desk

Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
British cuisine
Lobby
Property grounds
Fireplace

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The current price is AU$146
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Gold Hill Museum
    ‪16 min walk‬
  • Shaftesbury Abbey Museum and Garden
    ‪18 min walk‬
  • Larmer Tree Gardens
    ‪10 min drive‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪57 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

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The price is AU$173
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includes taxes & fees
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About the area

Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel puts you in the heart of Shaftesbury, within a 20-minute stroll of Cranborne Chase and the West Wiltshire Downs and Gold Hill Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Byzant, serves British cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. 3875 square feet (360 square metres) of event facilities include 6 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a sauna. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. .In proximity to this 3-property class Shaftesbury hotel you'll find Center Parcs Longleat Forest.

What's nearby

  • Gold Hill Museum - 16 min walk - 1.4 km
  • Shaftesbury Abbey Museum and Garden - 18 min walk - 1.5 km
  • Larmer Tree Gardens - 10 min drive - 11.1 km
  • Center Parcs Longleat Forest - 24 min drive - 27.0 km
  • Longleat Safari and Adventure Park - 31 min drive - 31.9 km

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪Gillingham Railway Station - ‬9 min drive
  • ‪Orchard Park Garden Centre - ‬8 min drive
  • ‪San Tonino Restaurant - ‬12 min walk
  • ‪The Half Moon - ‬1 min walk
  • ‪Amy's Fish & Chips - ‬16 min walk

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in Shaftesbury with sauna and 24-hour front desk
Best Western Shaftesbury The Royal Chase Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A library, a terrace, and a garden are also featured at the business-friendly Best Western Shaftesbury The Royal Chase Hotel. Self parking is free.

This 3-star Shaftesbury hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 3875 sq ft of conference space
  • 360 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Frequently asked questions

Is parking available at Best Western Shaftesbury The Royal Chase Hotel?

Yep, Best Western Shaftesbury The Royal Chase Hotel has a free self car park.

How much does it cost to stay at Best Western Shaftesbury The Royal Chase Hotel?

As of 12 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Shaftesbury The Royal Chase Hotel on 16 Mar 2025 start from AU$146.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Shaftesbury The Royal Chase Hotel have a pool?

Best Western Shaftesbury The Royal Chase Hotel has an indoor pool. The pool is open 7:00 AM to 9:30 PM.

What makes Best Western Shaftesbury The Royal Chase Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Shaftesbury The Royal Chase Hotel.

Does Best Western Shaftesbury The Royal Chase Hotel serve breakfast?

Yep, cooked-to-order breakfast is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western Shaftesbury The Royal Chase Hotel?

No, Best Western Shaftesbury The Royal Chase Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Shaftesbury The Royal Chase Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Shaftesbury The Royal Chase Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Shaftesbury The Royal Chase Hotel?

No, only service animals are allowed.

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 152 out of 449 reviews
Rating 8 - Good. 185 out of 449 reviews
Rating 6 - Okay. 71 out of 449 reviews
Rating 4 - Poor. 29 out of 449 reviews
Rating 2 - Terrible. 12 out of 449 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Roger

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a beautiful hotel but it just felt a little underwhelming.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that there was a charge for pool and sauna each day - we didn’t use it
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Stayed 2 nights in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no lift
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, with good parking and friendly staff. Breakfast is great and the benefit of the swimming pool was great.
Stayed 1 night in Oct 2024

6/10 Okay

Grant

Business traveller
Liked: Cleanliness, room comfort
The hotel was a little tired but clean, comfy bed and good shower so key point were catered for. Also a good selection and quality breakfast The hotel desperately needs some illumination outside, it looks closed from the main road and the inroad and carparks are not lit at all, it must loose trade because of this if it wasn't for the satnav I would of passed it several times before seeing it.
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Food revice very very slow. Smell from the drain unique. 'Exploding' hot tap unique
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
I found the Hotel to have very friendly, helpful staff and I thought the room was good value for money.
Stayed 1 night in Oct 2024

6/10 Okay

Darren

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Pool closed and not even informed about this.
Stayed 1 night in Oct 2024

6/10 Okay

Mr D Glenister

Travelled with family
Disliked: Room comfort
Great location
The hotel was in a great location for our needs. The downside was we stayed in room 24 and it smelt awful as we were only there for 2 nights we put up with it. My mother in laws room was fine. I did let reception know. Bar service was slow at time. Food was great especially the breakfast. All.the staff work hard and are friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

shelagh

Liked: Cleanliness, staff & service
Big rooms comfy bed tired bathroom . Friendly staff good location
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay at The Royal Chase Hotel Shaftesbury which was ideal for meeting up with family and friends in the area. All the staff were very obliging and helpful and we made good use of the swimming pool. Many thanks again.
Stayed 3 nights in Sep 2024

4/10 Poor

Martha

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly pool was out of action . Staff were very friendly and helpful. Room was clean and comfortable. We had difficulty getting the shower to run hot but this was solved by running the bat hot tap for a while.
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine - comfortable beds (2 singles - 'comfort room'), everything worked, good-sized bathroom. Prefer if different coffee brand used, as Nescafe are unethical (political activities, anti-social finance, likely use of tax avoidance strategies, animal testing, animal rights abuses, a poor approach to climate change and more). My wife's particular concern with them is that they contribute to the unnecessary death and suffering of infants around the world by aggressively marketing baby foods in breach of international marketing standards. Restaurant used for evening meal - good quality and generous portions - and for breakfast. Full Breakfast was '1 of each' - would have quite liked >1 mushroom, egg, bacon etc (perhaps I should have been bold and asked), but it did also include all the continental options too so overall still decent value for full breakfast. Swimming pool was reasonable size and a nice addition (a jacuzzi would have been even better!), but not keen on the very small changing-room, with the urinal just round the corner from the very small square section with bench and shower The spray from the shower and water flow to plug was encroaching on the bench area. Also walls were grey concrete looking - seemed like they needed to have some paint or tiles on to vastly improve the look. Overall, though, recommend the hotel for a good value Sun to Mon stay-over as we explored Shaftesbury and wider area.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Colin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Quiet country hotel in Shaftesbury
Parking is easy although I recommend not parking near the trees/hedge as the car was covered in sap and debris in the morning. The lovely looking swimming pool which helped us choose this hotel was closed for maintenance every time we wanted to use it. Breakfasts were good. A little overpriced for the tired looking room.
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Basically hotel ok staff excellent. Shame no fridge or air con.
Stayed 3 nights in Aug 2024

8/10 Good

JAMIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Eleanor

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Considering i spent over 130 for a night for this hotel it was not what i expected. Seemed more like a care home than a hotel. Rooms didnt look like they did on the pictures and neither did the property. It needs updating badly. Beds were very worn and mattressing had springs coming through. The bathroom that looked quite new was dirty. Staff were welcoming and friendly though.
Stayed 1 night in Aug 2024