ITC Rajputana, A Luxury Collection Hotel, Jaipur

5.0 star property
Luxury Jaipur hotel in Gopalbari with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ITC Rajputana, A Luxury Collection Hotel, Jaipur

Interior
Outdoor pool, open 7:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, individually decorated
Outdoor pool, open 7:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
The price is AU$376
includes taxes & fees
28 Nov - 29 Nov

Explore the area

Map
Palace Road Rajasthan, Jaipur, Rajasthan, 302006
  • Ajmer Road
    1 min walk
  • M.I. Road
    6 min walk
  • Sansar Chandra Road
    11 min walk
  • Jaipur (JAI-Sanganer)
    30 min drive

Room options

Rajputana Chambers, Double Bed, Pool View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 30.0 sq m
  • Sleeps 2
  • 1 Double Bed

Rajputana Chambers, Twin Bed, Pool View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 30.0 sq m
  • Sleeps 2
  • 1 Single Bed

Executive Club, Double Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 29.0 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Single Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

Executive Club, Twin Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 29.0 sq m
  • Sleeps 2
  • 1 Single Bed

Executive Room, 1 Single Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 28.9 sq m
  • Sleeps 2
  • 1 Single Bed

Exclusive Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Rajputana Royale, Double Bed, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 31.0 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Jaipur

A luxury stay in Jaipur awaits you at ITC Rajputana, A Luxury Collection Hotel, Jaipur. Within steps you'll find Ajmer Road and Station Road within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Kaya Kalp can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The buffet restaurant, Jal Mahal, serves local and international cuisine and is open for breakfast, lunch and dinner. Sheesh Mahal is the hotel's own bar. Enjoy the 24-hour gym, sauna, kids' swimming pool and free pool cabanas. Business amenities include meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free valet parking, along with the convenience of airport pick-up service. .Attractions within a 10-minute drive of this 5-property class Gopalbari hotel include Hawa Mahal and City Palace.

What's nearby

  • Ajmer Road - 1 min walk - 0.2 km
  • M.I. Road - 6 min walk - 0.5 km
  • Hawa Mahal - 4 min drive - 4.0 km
  • City Palace - 4 min drive - 3.8 km
  • Nahargarh Fort - 24 min drive - 18.3 km

Getting around

  • Jaipur Metro Station - 5 min walk
  • Jaipur Railway Station - 7 min walk
  • Sanganer Airport (JAI) - 30 min drive

Restaurants

  • ‪The Forresta - ‬6 min walk
  • ‪Peshawri - ‬4 min walk
  • ‪Jal Mahal - ‬4 min walk
  • ‪Dragon House - ‬6 min walk
  • ‪Sheesh Mahal - ‬4 min walk

About this property

ITC Rajputana, A Luxury Collection Hotel, Jaipur

Luxury Jaipur hotel in Gopalbari with 2 restaurants
ITC Rajputana, A Luxury Collection Hotel, Jaipur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury ITC Rajputana, A Luxury Collection Hotel, Jaipur. You'll have access to the outdoor pool at a partner property. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Jaipur hotel.

  • 218 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
ITC Rajputana, A Luxury Collection Hotel, Jaipur offers 218 air-conditioned accommodations with minibars and a safe. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Kaya Kalp has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Jaipur Pavilion
  • Jal Mahal
  • Jharokha
  • Peshawri
  • Sheesh Mahal

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Grab bar near toilet
  • Lever door handles
  • Lift (51 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 2950 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 55 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2950.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 8999
  • Christmas Eve (24 December) Gala Dinner per child: INR 2999 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 12499
  • New Year's Eve (31 December) Gala Dinner per child: INR 3499 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1200 per vehicle (maximum occupancy 3)
  • Pet fee: INR 2950 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2950.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

ITC Rajputana
ITC Rajputana Luxury Collection
ITC Rajputana Luxury Collection Hotel
ITC Rajputana Luxury Collection Hotel Jaipur
ITC Rajputana Luxury Collection Jaipur
Rajputana
Rajputana ITC
ITC Rajputana A Luxury Collection Hotel
ITC Rajputana, A Luxury Collection Hotel, Jaipur Hotel
ITC Rajputana, A Luxury Collection Hotel, Jaipur Jaipur
ITC Rajputana, A Luxury Collection Hotel, Jaipur Hotel Jaipur

Frequently asked questions

What is the cancellation policy at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

ITC Rajputana, A Luxury Collection Hotel, Jaipur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at ITC Rajputana, A Luxury Collection Hotel, Jaipur on 28 Nov 2024 start from AU$375.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

Yep, ITC Rajputana, A Luxury Collection Hotel, Jaipur has a free self car park and free valet parking.

Is there a spa on site at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

Yep, Kaya Kalp is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does ITC Rajputana, A Luxury Collection Hotel, Jaipur have a pool?

ITC Rajputana, A Luxury Collection Hotel, Jaipur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

ITC Rajputana, A Luxury Collection Hotel, Jaipur features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with premium bedding and 24-hour room service.

What makes ITC Rajputana, A Luxury Collection Hotel, Jaipur a romantic place to stay?

Poolside dining and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ITC Rajputana, A Luxury Collection Hotel, Jaipur.

Is ITC Rajputana, A Luxury Collection Hotel, Jaipur family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that ITC Rajputana, A Luxury Collection Hotel, Jaipur is a hit with families.

Is there a free airport shuttle available at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ITC Rajputana, A Luxury Collection Hotel, Jaipur?

Check-in begins at 3:00 PM. Check-out time is noon.

ITC Rajputana, A Luxury Collection Hotel, Jaipur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 588 reviews" "
Rating 8 - Good. 156 out of 588 reviews" "
Rating 6 - Okay. 44 out of 588 reviews" "
Rating 4 - Poor. 24 out of 588 reviews" "
Rating 2 - Terrible. 15 out of 588 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Axe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location. Super nice staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Damodar Anand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Robbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shruti at front desk is very nice and very accommodating. Made sure we have the best experience in ITC which we did.. Definitely would reccomend ITC Rajputana Jaipur
Stayed 1 night in Apr 2024

6/10 Okay

Gurudas, ISELIN

Travelled with family
Liked: Staff & service, amenities
Their Heritage rooms are good but adjacent areas are not cleaned properly and not maintained properly. Carpets are dirty and full of moisture
Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Rupinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Food was great. Service was unbeatable. Only issue was there was no good place to walk outside the resort.
Stayed 3 nights in Feb 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. We didn't eat at their fine dining restaurant. We thought the food at their other restaurants was good (not great) but the service throughout the hotel was fabulous and the bed was so comfortable.
Stayed 1 night in Feb 2024

2/10 Terrible

Aegis

Stayed 2 nights in Feb 2024

8/10 Good

howie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was outdated with a shower in the tub. I asked the front desk to change and they said they would but never did. In general the staff wasn't bad, but wasn't great either.
Stayed 3 nights in Jan 2024

10/10 Excellent

Menaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Excellent Service
Stayed 2 nights in Dec 2023

2/10 Terrible

Amit

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not recommended- inadequate staff & not trained
Every single aspect of service was rubbish. From luggage at check-in to the worst part which was F&B. Staff didn’t have a clue about their own ordering process T JAL Mahal where we had breakfast. Half the facilities were shut (it was peak season). I will never return !!
Stayed 3 nights in Dec 2023

10/10 Excellent

Raymond P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining and lounge/bar. Staff was very friendly and professional.
Stayed 3 nights in Nov 2023

6/10 Okay

Debbrat

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Lovely communal areas, nice bar, good meal in Jal Mahal. Rooms a little dated. Well located. Unfortunately I Was woken up every morning before 7 by housekeeping staff outside the room talking loudly, ringtones etc.
Stayed 3 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

6/10 Okay

sunita

Stayed 2 nights in Oct 2023

6/10 Okay

Ajay

Travelled with family
location is so-so. Too large with too many weddings taking place
Stayed 2 nights in Oct 2023

8/10 Good

Anindita

Travelled with partner
Liked: Staff & service, amenities
I have stayed at ITC Maurya and was looking forward to staying at ITC Rajputana but both properties are miles apart in terms of both location and rooms. ITC Rajputana is a very old property and the rooms are average at best. Breakfast was good but they messed up one of our orders for eggs. Aside from this, we took two meals at Jaipur Pavillion and they were good. The staff at the property was very professional and made efforts to make us comfortable.

10/10 Excellent

Gagandeep

Travelled with family
Liked: Property conditions & facilities
Value for money… great location, clean rooms and excellent breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good property
Stayed 1 night in Aug 2023

10/10 Excellent

Veeshesh

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

khyati

Travelled with group
Liked: Amenities
Good
Stayed 2 nights in Jul 2023

2/10 Terrible

Akshi

Disliked: Staff & service, property conditions & facilities
I had my worst experience in this 5 star property. 1. The breakfast was not of good quality. 2. Door of our room and towards balcony was broken. 3. The spa experience could have been better but the spa manager only smiled once we made the payment. 4. Worst of all, they threw my belongings and did not cooperate at all. I called them multiple times, went to reciption to understand what has happened but noone was taking the responsibility for it. 5. The person who was managing the swimming pool area was also rude. 6. Very small rooms. Worst worst experience ever. Highly disappointing. No respect for guests. No facilities. Only the cleaning staff was humble. Unprofessional managers.
Stayed 2 nights in Jul 2023