Hilton Niagara Falls/Fallsview Hotel & Suites

4.0 star property
Eco-certified hotel with 4 restaurants and 2 indoor pools

Photo gallery for Hilton Niagara Falls/Fallsview Hotel & Suites

Dining
Exterior
Restaurant
Presidential Suite, 3 Bedrooms | View from room
Casino

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Pool
  • Laundry
  • Room service
The current price is AU$238
includes taxes & fees
28 Mar - 29 Mar

Explore the area

Map
6361 Fallsview Blvd, Niagara Falls, ON, L2G3V9
  • Fallsview Casino
  • Clifton Hill
  • Horseshoe Falls
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

Two Queen Room, Whirlpool Tub with Canadian/US Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room, No view

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub (US Fallsview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Jetted bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Compact King Room, Shower only with US Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Compact King Room, Shower only with Canadian Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Heating
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Premium Canadian/US Fallsview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Jetted bath
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Compact, Shower Only)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room, Jetted Tub with City/Casino View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Jetted bath
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Two Queen Room, Whirlpool Tub with Casino/City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 3 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 65 sq m
  • Water view
  • Sleeps 9
  • 1 King Bed

Room, 1 King Bed, City View (Compact, Shower Only)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Two Queen Room, Whirlpool Tub with US Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Jetted bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Jetted Tub, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Jetted bath
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canyon View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Jetted bath
  • 33 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

1 King Studio Room, Jetted Tub (US Falls View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Jetted bath
Hairdryer
  • 33 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Sofa bed - double
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Whirpool, US Fallsview)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Hilton Niagara Falls/Fallsview Hotel & Suites puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this eco-friendly hotel include 4 restaurants, 2 indoor swimming pools and a casino. .With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Added amenities include Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Fallsview hotel include Clifton Hill and Horseshoe Falls.

What's nearby

  • Fallsview Casino - 1 min walk - 0.1 km
  • Skylon Tower - 8 min walk - 0.7 km
  • Clifton Hill - 16 min walk - 1.3 km
  • Horseshoe Falls - 18 min walk - 1.5 km
  • Fallsview Indoor Waterpark - 3 min drive - 2.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 38 min drive

Restaurants

  • ‪Skylon Tower - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬8 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬3 min walk

About this property

Hilton Niagara Falls/Fallsview Hotel & Suites

Eco-certified hotel with 4 restaurants and 2 indoor pools
As a guest of Hilton Niagara Falls/Fallsview Hotel & Suites, you'll find 2 indoor swimming pools and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a vending machine, and multilingual staff are also featured at the eco-certified Hilton Niagara Falls/Fallsview Hotel & Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Niagara Falls hotel.

  • 1059 guestrooms or units
  • 50 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2000
  • Casino
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 air-conditioned accommodations with MP3 docking stations and a safe. 32-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 8.95); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 8.95)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 50 per night)
  • Covered parking on site (CAD 80 per day; includes in/out privileges)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 23 to 27 for adults and CAD 11 to 13 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 130 gaming tables
  • 2 indoor pools
  • 3,000 slot machines
  • Casino (200,000 square foot of space)
  • Children's pool
  • Concerts/live shows
  • Shopping

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 23 to 27 for adults and CAD 11 to 13 for children
  • Fee for in-room wireless Internet: CAD 8.95 (rates may vary)
  • Fee for wireless Internet in public areas: CAD 8.95 (rates may vary)
  • Covered self-parking fee: CAD 80.00 per day (in/out privileges)
  • Valet parking fee: CAD 100.00 per night (in/out privileges)
  • Nearby parking fee: CAD 50.00 per night (1312 ft away)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Falls/Fallsview
Hilton Hotel Niagara Falls/Fallsview
Hotel Hilton Niagara Falls/Fallsview
Niagara Falls/Fallsview Hilton
Hilton Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel
Hilton Falls/Fallsview Hotel
Hilton Niagara Falls/Fallsview
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Hilton Fallsview Niagara Falls
Hilton Hotel Niagara Falls
Hilton Hotel Suites Niagara Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

Frequently asked questions

What is the cancellation policy at Hilton Niagara Falls/Fallsview Hotel & Suites?

Hilton Niagara Falls/Fallsview Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Niagara Falls/Fallsview Hotel & Suites?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Niagara Falls/Fallsview Hotel & Suites on 28 Mar 2025 start from AU$238.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Niagara Falls/Fallsview Hotel & Suites?

Yep, Hilton Niagara Falls/Fallsview Hotel & Suites has a covered self car park with in/out privileges for CAD 80.00 per day.

Are there any beaches close to Hilton Niagara Falls/Fallsview Hotel & Suites?

The closest beach to Hilton Niagara Falls/Fallsview Hotel & Suites is Lakeside Park Beach (20 km).

Is there a spa on site at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 6-minute walk away.

Does Hilton Niagara Falls/Fallsview Hotel & Suites have a pool?

Hilton Niagara Falls/Fallsview Hotel & Suites has 2 indoor swimming pools and a kids' pool.

What luxury perks are available at Hilton Niagara Falls/Fallsview Hotel & Suites?

Hilton Niagara Falls/Fallsview Hotel & Suites features 2 indoor pools, 4 restaurants and 2 bars.

Is Hilton Niagara Falls/Fallsview Hotel & Suites family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Niagara Falls/Fallsview Hotel & Suites is a hit with families.

Does Hilton Niagara Falls/Fallsview Hotel & Suites serve breakfast?

You bet, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, Hilton Niagara Falls/Fallsview Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Niagara Falls/Fallsview Hotel & Suites?

Yep, Hilton Niagara Falls/Fallsview Hotel & Suites has 4 restaurants.

What time are check-in & check-out at Hilton Niagara Falls/Fallsview Hotel & Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, pets are not allowed.

Hilton Niagara Falls/Fallsview Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4720 out of 10951 reviews
Rating 8 - Good. 2447 out of 10951 reviews
Rating 6 - Okay. 1576 out of 10951 reviews
Rating 4 - Poor. 1090 out of 10951 reviews
Rating 2 - Terrible. 1118 out of 10951 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bryan

Travelled with family
Liked: Cleanliness, staff & service
The wall is thin, I can hear every conversation people had in the hall way.
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Amazing room But shower was either too cold or too hot Not good control
Stayed 1 night in Dec 2024

8/10 Good

Shannol, Las Vegas

Travelled with partner
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Reine

Stayed 1 night in Dec 2024

6/10 Okay

Karin

Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was clean and modern
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

8/10 Good

Joseph

Stayed 3 nights in Nov 2024

8/10 Good

Krim

Liked: Cleanliness, property conditions & facilities, room comfort
No internet
Could not get on the internet. It was Advertised as free internet but I asked multiple staff and no one had any answers. Very frustrating
Stayed 2 nights in Dec 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Functional but not as I expected
The hotel and service is great, the room was functional but it was not to the standard I was expecting with such a hotel. Run down is how I would describe the room, the bathroom vanity was water damaged and the laminate was peeling. One of the dresser drawers would not stay shut, the bedroom door door kept swinging shut and there was no door stop, there was peeling and damages wall paper, peeling paint around an access panel on bathroom ceiling and scuff marks on dresser and wall. Even the painting had dirt or damage behind the glass. Just must less well kept then I would have expected. I did mention to the staff. Otherwise they stay was awesome location was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shanice Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an all inclusive with casino, restaurants and other activities right there
Stayed 2 nights in Dec 2024

8/10 Good

Sonia

Stayed 1 night in Dec 2024

2/10 Terrible

Riva Maelielle

Stayed 1 night in Dec 2024

4/10 Poor

maryam

Disliked: Cleanliness, property conditions & facilities
Old room and noisy
Stayed 1 night in Dec 2024

10/10 Excellent

Rolando, Waipahu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staffs
Stayed 1 night in Dec 2024

4/10 Poor

Leesa

Disliked: Cleanliness, staff & service
Arrived and was told parking wasnt included and was $80 extra but when we went to buy a ticket parking valet told us there wasnt any spots left so we had to find overnight parking elsewhere and walk back to the hotel in the freezing cold. Once we got up to the room first thing we saw was a fresh "stain" on the couch and it wasnt even the room we paid for. went down to switch and they gave us the right room this time. We went to the Brasa Steakhouse which was a good experience and the casino was right across the road attached to the hotel. Overall I would NOT pay $300 for an mediocre experience again. Spend less money else where that would have parking included and same quality room experience.
Stayed 1 night in Dec 2024

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dijana

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2024

8/10 Good

Chelsea

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Gianluca

Liked: Room comfort
Stayed 2 nights in Dec 2024

8/10 Good

PAULA

Liked: Cleanliness, staff & service
Yellow ring inthe bathtub
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying there to enjoy a concert at OLG stage. Easy access and never had to go outside . Cant wait to go back again.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay!
We visited for the Festival of Lights. Upon arrival the hotel was clean and check in was super efficient. They even let us check in three hours early so we could begin our family time together. We had a view of both falls which was only blocked slightly by the building in front. The hotel was attached to the casino which was a nice bonus. The kids enjoyed the infinity pool and the hot tub. Adults and kids alike enjoyed the in house Starbucks! 😊 We would definitely return! My only knock is parking on site cost us $63 US dollars, and that wasn’t even valet. That’s half the cost of the actual room. ☹️
Stayed 1 night in Dec 2024