Hilton Niagara Falls/Fallsview Hotel & Suites

4.0 star property
Eco-certified Niagara Falls hotel in Fallsview with 4 restaurants

Photo gallery for Hilton Niagara Falls/Fallsview Hotel & Suites

Dining
Exterior
Casino
Restaurant
Presidential Suite, 3 Bedrooms | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Pool
  • Laundry
  • Room service
  • 24/7 front desk
The current price is AU$236
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
6361 Fallsview Blvd, Niagara Falls, ON, L2G3V9
  • Fallsview Casino
    ‪1 min walk‬
  • OLG Stage at Fallsview Casino
    ‪3 min walk‬
  • Skylon Tower
    ‪8 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

Two Queen Room, Whirlpool Tub with Canadian/US Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room, No view

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub (US Fallsview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Compact King Room, Shower only with US Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Compact King Room, Shower only with Canadian Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Heating
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Premium Canadian/US Fallsview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Compact, Shower Only)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room, Jetted Tub with City/Casino View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Two Queen Room, Whirlpool Tub with Casino/City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 3 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 65 sq m
  • Water view
  • Sleeps 9
  • 1 King Bed

Room, 1 King Bed, City View (Compact, Shower Only)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Two Queen Room, Whirlpool Tub with US Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Jetted Tub, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canyon View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

1 King Studio Room, Jetted Tub (US Falls View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Whirpool, US Fallsview)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Niagara Falls

Hilton Niagara Falls/Fallsview Hotel & Suites puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this eco-friendly hotel include 4 restaurants, 2 indoor swimming pools and a casino. .With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Added amenities include Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Fallsview hotel include Clifton Hill and Horseshoe Falls.

What's nearby

  • Fallsview Casino - 1 min walk
  • Skylon Tower - 8 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 18 min walk
  • Fallsview Indoor Waterpark - 3 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 38 min drive

Restaurants

  • ‪Skylon Tower - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬8 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬3 min walk

About this property

Hilton Niagara Falls/Fallsview Hotel & Suites

Eco-certified Niagara Falls hotel in Fallsview with 4 restaurants
As a guest of Hilton Niagara Falls/Fallsview Hotel & Suites, you'll find 2 indoor swimming pools and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a vending machine, and multilingual staff are also featured at the eco-certified Hilton Niagara Falls/Fallsview Hotel & Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Niagara Falls hotel.

  • 1059 guestrooms or units
  • 50 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2000
  • Casino
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 air-conditioned accommodations with MP3 docking stations and a safe. 32-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 8.95); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 8.95)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 50 per night)
  • Covered parking on site (CAD 80 per day; includes in/out privileges)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 23 to 27 for adults and CAD 11 to 13 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 130 gaming tables
  • 2 indoor pools
  • 3,000 slot machines
  • Casino (200,000 square feet of space)
  • Children's pool
  • Concerts/live shows
  • Shopping

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 23 to 27 for adults and CAD 11 to 13 for children
  • Fee for in-room wireless Internet: CAD 8.95 (rates may vary)
  • Fee for wireless Internet in public areas: CAD 8.95 (rates may vary)
  • Covered self-parking fee: CAD 80.00 per day (in/out privileges)
  • Valet parking fee: CAD 100.00 per night (in/out privileges)
  • Nearby parking fee: CAD 50.00 per night (1312 ft away)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Falls/Fallsview
Hilton Hotel Niagara Falls/Fallsview
Hotel Hilton Niagara Falls/Fallsview
Niagara Falls/Fallsview Hilton
Hilton Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel
Hilton Falls/Fallsview Hotel
Hilton Niagara Falls/Fallsview
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Hilton Fallsview Niagara Falls
Hilton Hotel Niagara Falls
Hilton Hotel Suites Niagara Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

Frequently asked questions

What is the cancellation policy at Hilton Niagara Falls/Fallsview Hotel & Suites?

Hilton Niagara Falls/Fallsview Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Niagara Falls/Fallsview Hotel & Suites?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Niagara Falls/Fallsview Hotel & Suites on 23 Feb 2025 start from AU$236.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Niagara Falls/Fallsview Hotel & Suites?

Yep, Hilton Niagara Falls/Fallsview Hotel & Suites has a covered self car park with in/out privileges for CAD 80.00 per day.

Are there any beaches close to Hilton Niagara Falls/Fallsview Hotel & Suites?

The closest beach to Hilton Niagara Falls/Fallsview Hotel & Suites is Lakeside Park Beach (20 km).

Does Hilton Niagara Falls/Fallsview Hotel & Suites have a pool?

Hilton Niagara Falls/Fallsview Hotel & Suites has 2 indoor swimming pools and a kids' pool.

What luxury perks are available at Hilton Niagara Falls/Fallsview Hotel & Suites?

Hilton Niagara Falls/Fallsview Hotel & Suites features 2 indoor pools, 4 restaurants and 2 bars.

Is Hilton Niagara Falls/Fallsview Hotel & Suites family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Niagara Falls/Fallsview Hotel & Suites is a hit with families.

Does Hilton Niagara Falls/Fallsview Hotel & Suites serve breakfast?

You bet, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, Hilton Niagara Falls/Fallsview Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Niagara Falls/Fallsview Hotel & Suites?

Yep, Hilton Niagara Falls/Fallsview Hotel & Suites has 4 restaurants.

What time are check-in & check-out at Hilton Niagara Falls/Fallsview Hotel & Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, pets are not allowed.

Hilton Niagara Falls/Fallsview Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4628 out of 10875 reviews
Rating 8 - Good. 2427 out of 10875 reviews
Rating 6 - Okay. 1590 out of 10875 reviews
Rating 4 - Poor. 1109 out of 10875 reviews
Rating 2 - Terrible. 1121 out of 10875 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Travelled with partner
Liked: Property conditions & facilities
If you would like to be central to all your needs this property has it. So much diverse choice along with a flexible budget for all. Two tunnels connect you to shopping and the casino. We had a great time at the Hilton. Front desk was friendly and accommodating. I would certainly return!
Stayed 1 night in Nov 2024

6/10 Okay

Lucy

Liked: Cleanliness, property conditions & facilities
my room was a Fallsview facing. could not see water while sitting in the bed. A bit disappointing
Stayed 1 night in Nov 2024

4/10 Poor

Madison

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We arrived at 4 which was our time for check in. Check in went smoothly and we got our keys. We went up to our room and someone was in there still cleaning. It was an awkward interaction. We were excited to get into our room after a long day of travel and someone was still in there cleaning. They told us to go back to the lobby and come back in 20 minutes. We went back to the lobby and sat around awkwardly for 25 mins. We then go back up. The cleaner is now in the room next to us. So we use our key to get into our room and our key now doesn’t work. So we have to go back down to the lobby for the third time. They then move our room to a floor above. Just not a smooth check in process at all. We were in the north tower which was the farthest building away from the lobby. It would have been nice if the room was ready when they said it was to avoid the awkward interaction and multiple trips across the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The connnecting walkway to the casino
Stayed 1 night in Nov 2024

10/10 Excellent

Gordon

Stayed 1 night in Oct 2024

4/10 Poor

Adrian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blanket was dirty . Toilet wasn’t working right . The date seems dated . No remote for TV when we arrived
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great customer services.
Stayed 1 night in Nov 2024

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Perry

Stayed 1 night in Nov 2024

10/10 Excellent

Guy

Stayed 2 nights in Nov 2024

10/10 Excellent

Wil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic. Even though there were three conventions happening plus a major concert, the check in process was very quick, and efficient. The amenities were great, and restaurant options were wonderful. Great views from our toom.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very accommodating
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Room ok Noisy heating system ran all night Closet wall drip stained
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Alarming
The alarm clock went off at 6am. We had not set an alarm, but it must have been from the previous customer. The walls also seemed very thin. Could hear multiple conversations from other rooms.
Stayed 1 night in Nov 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many text messages and emails pertaining to the check-in, stay & departure....
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
No onsite parking and the fire alarm going off really upset my children.
Stayed 1 night in Nov 2024

4/10 Poor

rich

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms are dated, shower pressure low, sink water temperatures are reversed and hard to find the right "warmth." (Just cild or extremely hot) washroom had hair left over..just not worth the price Biggest issue we had..there was no parking availability as it was "full" so i had to park off site..however, i made a u-turn and talked to another person manning thee lot and i managed to get a spot right away. So it made me think if the parking lot was really full or are they just picking the right clients to use it
Stayed 1 night in Nov 2024

10/10 Excellent

Wing Kam Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Robbin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I constantly have when I go to this property is that there is never any parking available at the hotel, I am always told it is too busy and full. Does not seem right when you have a reservation.
Stayed 1 night in Nov 2024

10/10 Excellent

Hai Yan

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Petar

Disliked: Cleanliness, staff & service, property conditions & facilities
False alarm at 3am, No direction for 10min
Stayed 1 night in Nov 2024

10/10 Excellent

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paulina

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Young

Travelled with group
Stayed 2 nights in Nov 2024