See all properties
Save

Fairmont Royal York

4.0 star property
Family-friendly Toronto hotel in Downtown Toronto with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Royal York

Exterior
Indoor pool
Exterior
Luxury Double Room, 2 Double Beds, Non Smoking
Daily full breakfast for a fee

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
100 Front St West, Toronto, ON, M5J1E3
  • Hockey Hall of Fame
    5 min walk
  • Scotiabank Arena
    6 min walk
  • Metro Toronto Convention Centre
    6 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    13 min drive

Room options

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Business Lounge Access

Fairmont Gold, Room, 1 King Bed, Non Smoking, Business Lounge Access

Fairmont Gold, Room, 1 King Bed, Non Smoking, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Studio Suite, 1 King Bed, Non Smoking, Business Lounge Access

Fairmont Gold, Studio Suite, 1 King Bed, Non Smoking, Business Lounge Access

Fairmont Gold, Studio Suite, 1 King Bed, Non Smoking, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed, Non Smoking, Business Lounge Access

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Business Lounge Access

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds, Non Smoking

Signature Double Room, 2 Double Beds, Non Smoking

Signature Double Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds, Non Smoking

Luxury Double Room, 2 Double Beds, Non Smoking

Luxury Double Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Fairmont Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Fairmont Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room
Chelsea Hotel, Toronto
Pool
Hot tub
Pet-friendly
Kids pool
4.0 out of 5, Very good, (9666)
Chelsea Hotel, Toronto

About the area

Toronto

A family-friendly stay in the heart of Toronto awaits you at Fairmont Royal York. Within just a 10-minute stroll, you'll find Hockey Hall of Fame and Scotiabank Arena. Highlights at this historic hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include body wraps and mani/pedis. The restaurant, REIGN Restaurant + Bar, serves Regional cuisine and is open for breakfast, brunch, lunch and dinner. Library Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, gym, sauna and kids' swimming pool. 70000 square feet (6503 square metres) of event facilities include 40 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 15-minute walk of this Downtown Toronto hotel include Ripley's Aquarium of Canada and Rogers Centre.

What's nearby

  • Scotiabank Arena - 6 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 10 min walk - 0.9 km
  • Rogers Centre - 10 min walk - 0.9 km
  • CN Tower - 11 min walk - 0.9 km
  • CF Toronto Eaton Centre - 12 min walk - 1.0 km

Getting around

  • Union Station - 3 min walk
  • York St At King St West Stop - 4 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 13 min drive

Restaurants

  • ‪McCafé - ‬4 min walk
  • ‪Kellys Landing - ‬3 min walk
  • ‪WVRST - Union Station - ‬3 min walk
  • ‪% Arabica - ‬3 min walk
  • ‪Uncle Tetsu's Japanese Cheesecake - ‬7 min walk

About this property

Fairmont Royal York

Family-friendly Toronto hotel in Downtown Toronto with 3 restaurants
Fairmont Royal York offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are available in public spaces for a fee.

Business amenities include 40 meeting rooms and limo/town car service. Event space at this hotel measures 70000 square feet (6503 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Fairmont Royal York. For a fee, parking is available.

  • 1 building
  • 1343 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 3 bars or lounges
  • 70000 sq ft of conference space
  • 6503 sq. m of conference space
  • Built in 1929
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Coffee shop
Fairmont Royal York offers 1343 accommodations with minibars and video game consoles. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

This Toronto hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (CAD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: CAD 15 to 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • CLOCKWORK
  • Library Bar
  • REIGN Bakery
  • REIGN Restaurant + Bar

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • 70,000 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1929
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should contact the hotel about reaching the property during road construction using the number on the booking confirmation.

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 40 per person
  • Fee for in-room wireless Internet: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Royal
Fairmont Royal York
Fairmont Royal York Hotel
Fairmont Royal York Hotel Toronto
Fairmont Royal York Toronto
Fairmont York
Royal Fairmont York
Royal York
Royal York Fairmont
York Fairmont
Royal York Hotel Toronto
Fairmont Toronto
The Fairmont Royal York Hotel Toronto
Toronto Fairmont

Frequently asked questions

What is the cancellation policy at Fairmont Royal York?

Fairmont Royal York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Royal York?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Royal York on 15 Dec 2024 start from AU$306.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Royal York?

Yep, Fairmont Royal York has valet parking with in/out privileges for CAD 70 per night.

Are there any beaches close to Fairmont Royal York?

The closest beach to Fairmont Royal York is Sugar Beach (1.2 km).

Is there a spa on site at Fairmont Royal York?

Yep, there is an onsite spa at Fairmont Royal York. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Fairmont Royal York have a pool?

Yep, and guests love it! Fairmont Royal York has an indoor pool and a kids' pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Fairmont Royal York?

Fairmont Royal York features a full-service spa, a health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Fairmont Royal York a romantic place to stay?

Couples dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Royal York.

Is Fairmont Royal York family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, it's no surprise that Fairmont Royal York is a hit with families.

Does Fairmont Royal York serve breakfast?

You bet, full breakfast is served daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Fairmont Royal York?

No, Fairmont Royal York does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Royal York?

Yep, you can grab a meal at Fairmont Royal York's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Fairmont Royal York?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Fairmont Royal York?

Furry friends are welcome at Fairmont Royal York, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 9 kg per pet.

Fairmont Royal York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3737 out of 5669 reviews" "
Rating 8 - Good. 1069 out of 5669 reviews" "
Rating 6 - Okay. 455 out of 5669 reviews" "
Rating 4 - Poor. 212 out of 5669 reviews" "
Rating 2 - Terrible. 196 out of 5669 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Blake

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jebin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property always makes me happy.
Stayed 1 night in Aug 2024

4/10 Poor

Jack

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. However, the rooms are small and you can hear your neighbors next door and across the hall. Also, the fitness center was terrible. Only cardio and not much more to workout with. The amount I paid ($350) for the daily rate should include an excellent fitness center. I would not stay here again.
Stayed 7 nights in Aug 2024

8/10 Good

Kristi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fairmont is always a great stay the only issue we had was it wasn’t over accessible with a stroller for our 18 month old. They had an elevator at the east exit but it didn’t work most of the time so we ended up having to carry our stroller up and down the stairs. Staff was incredibly friendly and helpful as always and great amenities.
Stayed 3 nights in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing.
Stayed 2 nights in Aug 2024

4/10 Poor

Ellen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was very small, and the bed was VERY uncomfortable. The comforter and pillows inside were all bunched up so other areas had no paddy. The toilet flush was broken in that it kept getting stuck so the after kept running and to top it off there was hair in the shower, on the bathroom floor, and around the toilet .I would not stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Dillon

Liked: Cleanliness, staff & service, amenities
Overall, this hotel was delightful. The service was great, the food was delicious. I just found the decor and the furniture a tad dated. Not mention the lack of open light. The lobby was just so dark. The room was great, but the first thing I noticed was the carpeted room vs stone bathroom, it felt weird. As I stated, overall this hotel was great to stay at, but I just wasn't totally fond of how it looked. It may be superficial, but that's just me. Thank you for my stay.
Stayed 1 night in Aug 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
While the exterior of the hotel was 5 star and amenities reflected such, the room itself was merely good. Sound proofing was non existent, the odd to absent placement of electrical plugs proved challenging. Bed was comfortable, and staff, particularly maid service, were friendly and courteous. Overall, a good visit.
Stayed 2 nights in Aug 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Won’t stay anywhere else
Stayed 1 night in Aug 2024

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ne-Kesha

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carlos, San Pedro Garza Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so wonderful and helpful! They accomodated our early arrival and we are so grateful. Thank you so much!
Stayed 1 night in Aug 2024

10/10 Excellent

Maurine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel so close to Roger’s Center and Scotiabank for events ! And safe area for walking, even after events.
Stayed 1 night in Aug 2024

2/10 Terrible

Carla

Stayed 1 night in Aug 2024

10/10 Excellent

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal. Beautiful. Excellent food. Amazing service. It was perfect!
Stayed 1 night in Aug 2024

10/10 Excellent

Mofolasade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Josee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* service
The Fairmont standards are well respected and beyond. Their reputation lives up to their name
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
It’s just a stunning building The staff know how to treat their customers with respect and truly give you a wonderful experience
Stayed 1 night in Aug 2024