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Madison Plaza Townsville

4.0 star property
Central Townsville hotel connected to a shopping centre, a quick walk to Castle Hill
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed
Lobby lounge
LCD TV, DVD player
Exterior
Lobby lounge

Reviews

7.2 out of 10

Good

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi
The price is AU$106
includes taxes & fees
25 Dec - 26 Dec

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    6 min walk
  • Empire Alternacade and Events
    1 min walk
  • Townsville Station
    2 min drive
  • Townsville, QLD (TSV)
    7 min drive

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Electric kettle
Mobile key entry
Iron/ironing board
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Iron/ironing board
  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Electric kettle
Mobile key entry
Iron/ironing board
Desk
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room

Executive Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Electric kettle
Mobile key entry
Iron/ironing board
Desk
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Electric kettle
Mobile key entry
Iron/ironing board
Desk
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Townsville

Madison Plaza Townsville puts you in the heart of Townsville, connected to a shopping centre and within a 20-minute stroll of Catholic Diocese of Townsville and Castle Hill. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a television in a common area. Additionally, you'll find laundry facilities, a lift and a banquet hall. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Townsville hotel include Queens Gardens and Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 6 min walk
  • Queensland Country Bank Stadium - 10 min walk
  • The Strand Beach - 16 min walk
  • Magnetic Island Ferry Terminal - 17 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping centre, a quick walk to Castle Hill
As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
Madison Plaza Townsville offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested. Cots/infant beds (surcharge) are also available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 15 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

What is the cancellation policy at Madison Plaza Townsville?

Madison Plaza Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Madison Plaza Townsville?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on 25 Dec 2024 start from AU$105.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Madison Plaza Townsville?

Onsite parking is limited.

Are there any beaches close to Madison Plaza Townsville?

Yep, Madison Plaza Townsville is a short 16-minute walk from The Strand Beach.

Does Madison Plaza Townsville have a waterslide?

No, there is no waterslide at Madison Plaza Townsville, but Strand Waterpark is a short 19-minute walk away.

Is Madison Plaza Townsville family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Madison Plaza Townsville is a hit with families.

Does Madison Plaza Townsville serve breakfast?

Sure does, brekkie is served daily.

Is there a free airport shuttle available at Madison Plaza Townsville?

No, Madison Plaza Townsville does not offer an airport shuttle service.

What time are check-in & check-out at Madison Plaza Townsville?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Madison Plaza Townsville?

No, pets are not allowed.

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 280 out of 1009 reviews" "
Rating 8 - Good. 310 out of 1009 reviews" "
Rating 6 - Okay. 189 out of 1009 reviews" "
Rating 4 - Poor. 118 out of 1009 reviews" "
Rating 2 - Terrible. 112 out of 1009 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Stayed 1 night in Nov 2024

6/10 Okay

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

4/10 Poor

Charlie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very polite but 1 staff member checking in a fully booked hotel was ludicrous! Facilities were dated, run down and staimed headboards. It has a great location, therefore convenient if attending events and concerts in the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Good price, central location,
Stayed 7 nights in Dec 2024

4/10 Poor

Leigh

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
this place was run down and grose
Stayed 1 night in Dec 2024

10/10 Excellent

Gebbie

Liked: Cleanliness, staff & service, property conditions & facilities
Father stayed there and enjoyed his stay
Stayed 1 night in Dec 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 4 nights in Nov 2024

8/10 Good

Karen

Liked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very practical and late check in is a bonus. TV wasn’t working so I got to read my book.
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The rate are fair the staff are good and on property untill lare. Room always clean.
Stayed 1 night in Nov 2024

6/10 Okay

Gail

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had a very musty smell and in need of a reno, peeling paint and looks very tired however great shower and bed and sheets very clean and comfortable
Stayed 1 night in Nov 2024

8/10 Good

kevin

Liked: Cleanliness, property conditions & facilities
Great value for your dollar. Friendly cleaning staff perhaps should be in reception.
Stayed 2 nights in Nov 2024

10/10 Excellent

Looky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in the city centre. It is getting tired, general lack of attention to cleaning. The rooms and halls just need a deep clean and coat of paint and it would be a really affordable place to stay for a few nights. Other the that it was ok overall, bed was good.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Liked: Staff & service
I liked the fact that it was affordable to stay in a very convenient location. The overall room was clean the shower cleanliness was a let down as there was a fair bit of mould even on the soap holders that I could wipe off with a face washer that showed it had not been cleaned properly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

6/10 Okay

Jan

Travelled with partner
Liked: Staff & service
Its nothing flash and seems like a place for emergency accommodation for homeless people
Stayed 5 nights in Nov 2024

6/10 Okay

Jodie

Liked: Cleanliness
Stayed 4 nights in Oct 2024

2/10 Terrible

Mandy

Disliked: Cleanliness, property conditions & facilities
It was completely run down, mouldy bathroom, paint chipping off every surface.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gary

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staff . accommodation is ok
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the privacy and i felt safe. Staff were very helpful and caring.
Stayed 1 night in Oct 2024