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Helnan Phønix Hotel

4.0 star property
Hotel with a fitness centre, steps from Aalborg Historical Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Junior Room, 1 King Bed
Bar (on property)
Family Quadruple Room
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Breakfast available
  • Room service
  • Pet-friendly
  • Parking available
The price is AU$199
includes taxes & fees
20 Dec - 21 Dec

Explore the area

Map
Vesterbro 77, Aalborg, DK-9000
  • Aalborg Historical Museum
    2 min walk
  • San Giovanni
    1 min walk
  • Aalborg Station
    9 min walk
  • Aalborg (AAL)
    11 min drive

Room options

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Wardrobe
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Front of property

Pier 5 Designhotel

Pet-friendly
Free WiFi
Game room
Breakfast available
4.4 out of 5, Excellent, (802)
The price is AU$207
for 1 room
includes taxes & fees
2 Jan - 3 Jan
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About the area

Aalborg

Helnan Phønix Hotel places you in the centre of Aalborg, steps from Aalborg Historical Museum and within a short 5-minute stroll of Budolfi Cathedral. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, a terrace and tour/ticket assistance. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a short walk of this 4-property class Aalborg Centrum hotel include Jomfru Ane Gade and Jens Bangs Stenhus.

What's nearby

  • Budolfi Cathedral - 3 min walk
  • Jomfru Ane Gade - 4 min walk
  • Aalborg Harbour - 8 min walk
  • House of Music - 14 min walk
  • Aalborg Zoo - 3 min drive

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Hotel with a fitness centre, steps from Aalborg Historical Museum
As a guest of Helnan Phønix Hotel, you'll find a fitness centre, a terrace, and multilingual staff. Public spaces have free WiFi. The business-friendly Helnan Phønix Hotel also features tour/ticket assistance, coffee/tea in common area, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aalborg hotel is smoke free.

  • 224 guestrooms or units
  • 5 levels
  • 3 buildings
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Helnan Phønix Hotel offers 224 accommodations with a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (DKK 150 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for DKK 100.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 150 for adults and from DKK 150 for children
  • Uncovered self-parking fee: DKK 150 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

What is the cancellation policy at Helnan Phønix Hotel?

Helnan Phønix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helnan Phønix Hotel?

As of 19 Dec 2024, prices found for a 1-night stay for 2 adults at Helnan Phønix Hotel on 20 Dec 2024 start from AU$198.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helnan Phønix Hotel?

Yep, Helnan Phønix Hotel has an uncovered self car park for DKK 150 per day. Onsite parking is limited.

Does Helnan Phønix Hotel serve breakfast?

Sure does, buffet brekkie is available weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Helnan Phønix Hotel?

No, Helnan Phønix Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Helnan Phønix Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Helnan Phønix Hotel?

Dogs are welcome at Helnan Phønix Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Helnan Phønix Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 722 out of 1671 reviews" "
Rating 8 - Good. 680 out of 1671 reviews" "
Rating 6 - Okay. 189 out of 1671 reviews" "
Rating 4 - Poor. 52 out of 1671 reviews" "
Rating 2 - Terrible. 28 out of 1671 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

8/10 Good

Mette

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jesper

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Claus

Stayed 1 night in Sep 2024

2/10 Terrible

Allan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi ankom tidlig om morgen - for at høre om vores værelse var klart, da vi havde et arrangement vi gerne ville klæde om til - desværre kunne vi ikke komme ind og det er helt fint, da vi reelt ikke havde værelses - jeg ville dog sætte pris på at receptionen ville undersøge det, istedet for en kold afvisning - det er ikke kundevenligt. Vi skulle lige hurtigt tisse inden videre færd og jeg må sige vi blev noget overrasket over at se herrernes toiletfaciliteter ved receptionen, her kunne vi konstatere at der stod tomme flasker rundt omkring, samt var et pissoir fyldt op, det var noget ulækkert og lever ikke op til et 4 stjernet hotel, dette uagtet om der har været et arrangement. Vores værelse manglede generelt ventilation, og vi måtte åbne vinduet som lå ud til hovedvejen - hvilket resulterede i at vi allerede klokken 5 om morgen blev vækket af tung trafik. Badeværelsets ventilation var ikke eksisterende, og der var skimmel i fugerne, meget uhygiejnisk. Værelset mindede om et lille kammer, som har været i overskud hvor der lige kunne klemmes en seng ind, generel finish kunne lette værelset Morgenmaden var desværre også en lettere skuffelse, maden var generelt ikke særligt indbydende - brødet var i den grad tørt, hvorfor vi hurtigt forlod bordet for at finde en tank at få både kaffe og brød. Overordnet har det været en generel skuffelse at overnatte på hotellet, det var heldigvis kun 1 enkelt nat, jeg kan eller vil ikke anbefale jer.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Lone Hede

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Dorethe

Stayed 3 nights in Aug 2024

8/10 Good

Hans J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ole

Stayed 1 night in Aug 2024

8/10 Good

Allan

Stayed 1 night in Aug 2024

8/10 Good

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Jesper

Business traveller
Liked: Cleanliness, staff & service, room comfort
The seagulls are really annoying makin noise early and late
Stayed 1 night in Aug 2024

10/10 Excellent

Leif

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elise Bender

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Christian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
4 stars is definately 1 too much here.
Quite old-fasion and not well cleaned - very dusty in corners etc. Breakfast was a chaos with no tables available - and very crouded buffet! When I finally found a table, placed my plate and went for a cup of coffee (took aprox 10 min!), it was removed when I came back, and once again did not had any place to sit. Staff were very friendly though.
Stayed 1 night in Aug 2024

8/10 Good

erick

Liked: Staff & service, room comfort
changed room due to black mold
black mold in bathroom. we changes room to a cleaner room. good beds. small TV
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old building Shabby hall ways, elevator Shabby rooms The only good thing there was the receptionist- she was very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Soren

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was average, but also very short stay.
Stayed 1 night in Aug 2024

4/10 Poor

Marie

Stayed 1 night in Aug 2024