6/10 Okay
Eahssan
Travelled with partner
12 Oct 2024
Liked: Amenities
We recently stayed at Ubud Green and had a generally mediocre experience. The location is great, and the staff are exceptionally friendly and kind. They offer a shuttle every two hours to and from Ubud Palace, which we found very convenient. We booked the private pool premiere rice fields view villa.
However, there were a few things that could be improved. Upon entering our room, we noticed about 8 mosquitoes inside. While we understand that mosquitoes are common in Bali, having so many in the room was a bit surprising. We contacted the staff, and they promptly gave us a spray, which helped, but my wife still had trouble sleeping due to concerns about mosquito bites.
The most disappointing part was the condition of the sheets, towels and bathtub, which was clearly not clean. This really detracted from the overall experience. There was stains on the bed sheets and towels.
The whole experience made the stay feel far from the 5-star experience the hotel claims to offer.
Overall, it’s a nice place if you’re just looking for a place to rest at night, but don’t expect a luxury resort experience.
Eahssan
Stayed 4 nights in Oct 2024